In the category of books that inspire our team and guide our mentality, we highly recommend "Unreasonable Hospitality", by Will Guidara. "We are in the middle of a digital transformation. That transformation has enhanced many aspects of our lives, but too many companies have left the human behind. They've been so focused on products, they've forgotten about people. And while it may be impossible to quantify in financial terms the impact of making someone feel good, don't think for a second that it doesn't matter. In fact, it matters more." This is an inspiring read with engaging stories of the magic of leading a great business while being focused on the art of being people-centric.
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Great book!
Sr. Business Designer @ Crowe | Human-Centered Adoption
2moAgreed, I have already recommended this more than any other recent book i've read. The principles are easy to apply and even more fun to implement!