One of the great things about working in a global team is the vast array and calibre of talent. In Customer Success you end up talking to almost every department in the business! Cross collaboration is really important in both becoming an expert for your customers but also in being an advocate for the Voice of Customer. Yesterday Kinga Kostyrka and I caught up for a long overdue Zoom coffee after meeting each other at the Blinkist office in Berlin last year. Kinga is a super inspiring and hard working person. When we met, she was completing a Product Management internship. Fast forward to today and she has successfully graduated and now a Junior Product Manager! (A quick plug to the power of structured mentorship and programs to support people in their careers) I was keen to hear about the lessons learnt in this new role and what Kinga shared was really insightful. Some key takeaways that I think are super transferable to any role are: ✨ A decision is better that no decision! It can be easy to fall into the trap of being indecisive in the pursuit of the perfect decision or answer. To keep making progress in a fast paced environment, it's crucial to leverage the talent and expertise you have in your team to inform a decision, knowing that you may test and iterate along the way. That's okay! ✨ Being a Product Manager (or working in a team) is about constantly embracing your lack of knowledge in certain areas. You can't achieve anything by yourself! How do you bring a team together to lean into everyone's areas of strength so that you can keep up with the high velocity of pace, change and demands? ✨ To solve problems you need to get really good at *defining* problems. I think this applies to Product but also areas like Customer Success and even as an Account Executive. In Kinga's words, it's a muscle you build and continue to flex. Once you have defined your problem, you can be better informed about who to bring along for the solution and where to gather the most important information (this is where research and talking to customers comes in!) With this, you have a better chance at not only solving the problem but solving it with higher quality ideas. #PlayAsOneTeam #CustomerSuccess #ProductManagement
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Executive Assistant & Customer Support ll Lead Generation ll Empowering, Startup CEO's,Founders & Individuals, Streamlining their Tasks . Send a DM nikeanis9@gmail.com
As a Product Management Intern, I'm delving into the world of "Product Life Cycle Management", and I'm excited to share my learnings with you! The product life cycle consists of four stages: 1. Introduction: Launching a new product, building awareness, and generating interest. 2. Growth: Experiencing rapid sales growth, expanding market share, and refining the product. 3. Maturity: Maintaining market share, optimizing pricing and revenue, and defending against competition. 4. Decline: Managing product retirement, extracting remaining value, and planning for successor products. By understanding these stages, I'm learning to: - Develop tailored strategies for each phase - Analyze market trends, customer needs, and competitor activity - Optimize product performance, revenue, and profitability - Collaborate with cross-functional teams to drive success The goal is to maximize product value, drive business success, and build a strong foundation for future innovation! If you're a fellow PM intern or experienced product professional, let's connect and share insights! #productmanagement #productlifecycle #productsuccess #productmanager #productmanagementintern
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As part of the Hilton Top Solicitors Female Virtual Internship Program, I had an insightful session yesterday on the topic:INTRODUCTION TO SUSTAINABILITY PRODUCT MANAGEMENT IN THE DIGITAL ECONOMY, which provided a deeper understanding of the phases of product management and how it influences tech-driven industries. Here are my key learnings: Products come in many forms,physical or digital but at the core, a product is something that solves a problem. Mobile apps, for instance, are excellent examples of digital products we interact with daily. ◾The Role of a Product Manager◾ A product manager is responsible for managing the product lifecycle from scope definition to revenue projection, while coordinating with teams to deliver value. Six Phases of Product Management: ✅Research Phase: Market analysis and competitor research is done here. ✅Planning Phase: Here,you Collaborate with UI/UX designers to visualize the product. ✅Building Phase: This is the testing and refining the product stage (for instance, the continuous updates we see on WhatsApp). ✅Release Phase: Here,the product is introduced to the market (also known as the Go-to-Market phase). ✅Refinement Phase: Optimizing the product based on customer feedback and performance. ✅Retirement Phase: Where features that are no longer serving the product's goals are phased out or retired. ◾ Innovation vs. Iteration◾ I learned that product innovation involves creating new, transformative features, while product iteration focuses on improving existing features, similar to the updates we frequently see on popular apps. ◾Sustainable Product Management◾ Product managers must be mindful of economic, social, and environmental goals, incorporating sustainability into tech products by reducing energy consumption and optimizing data storage, as demonstrated in an example of Chowdeck. Lastly, I also got a thorough understanding of the stages involved in creating a product, from concept design to post-market monitoring. Special thanks to Deborah Enyone Oni (LLB. BL. LLM. NIM) and Oluwaseun Adekanbi for such a detailed and impactful session. #HTSFVIMP #ProductManagement #TechInnovation #Sustainability #LearningJourney #VirtualInternship
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Expert VA in Project Management, Accurate Data Handling & Comprehensive Research | Enhancing Workflow Efficiency & Delivering Results | #ProjectManagement #ProductManagement #DataExpert #Research
Problem-solving 🤔 If there is anything I’ve learned on my journey as a Virtual Assistant (and budding Product Manager), it is that no two days are ever the same. Each new task, project, or challenge is an opportunity to flex my problem-solving and adaptability skills and grow. A few weeks ago, I was tasked with analyzing a product I had never used. I had to do research and answer these questions: “What issues does the product solve?” “Who is the target audience of the product?” “What are the business objectives of the product?” “How can the product be better?” The product I chose opened my eyes to a whole ecosystem of integrated solutions for businesses and organizations. I could not get full access to the ecosystem. Fortunately for me, earlier this week, I started my internship with a growth company that uses this same ecosystem for its business operations! This gave me hands-on experience with this product and its integrations. It also made it easier for me to adapt to the ecosystem. Solving problems and learning new things makes me energized. Every challenge is like a puzzle waiting to be unlocked. Whether it is coordinating multiple tasks, finding creative solutions to streamline work, or digging deep into a new area of tech, the process is always thrilling (sometimes exhausting though). The most rewarding part? Seeing a project through from start to finish and knowing that my adaptability and resourcefulness made a difference. What’s your favourite part of problem-solving in your field? #ProblemSolving #VirtualAssistant #GrowthMindset #ContinuousLearning #CareerJourney #Adaptability #ProductManagement
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Business, Growth Product Manager | Crafting Data-Driven Products with Insight, Innovation, and a Dash of Psychology
🫠 Stuck Trying to Land Your First Job? Here's an opportunity for you This post is for those of you who’ve been hustling hard, but that first Product Management job or internship still feels out of reach. I know the struggle, and I’m here to help. After spending years running my own company and working as a Product Manager, I’ve decided to help 5 ambitious individuals break into the world of Product Management. The problem we all face: every job wants experience—but how do you get that if no one will give you a shot? Here’s the solution: I'll help you build a real product and take it to market (I will help with any resources or small funds required). For the next 3 to 6 months, you’ll experience firsthand what it’s like to be a Product Manager. You’ll come out job-ready, with actual experience under your belt. Plus, who knows, maybe the product you create might take off💥 --- No Fees, No Gimmicks—Just Hard Work I’m not charging anything for this. I’ve reached a point in my career where I want to give back. The only thing I’m asking for in return is your dedication. If you’re ready to put in the effort, this is your chance to finally break through. --- Fill out this Google Form to apply: https://lnkd.in/dKrFWWeD I'll close the form once I hit 100 applications, I’ll start shortlisting candidates and reaching out. If you don’t make the final 5, you’ll still get access to the resources and learning materials. No one gets left behind. --- What’s in It for You? Real, hands-on experience in product management A carefully curated set of resources for building a killer resume and finding job opportunities Guidance and feedback from me and a few other industry professionals Not selected? No worries. I’ll still share all the learning materials with everyone who has applied, because you don’t need to pay for knowledge—it’s out there for free if you’re serious about learning. --- Feel free to comment on DM me in case of any queries. Will be more than happy to help. Tag someone you know wants to get into product management. #productmanagement #productmanagementinternship #productmanagementjob #productopportunity
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It's impossible to directly become a PRODUCT MANAGER today... ...if you're a student or an inexperienced aspiring product manager! Instead, here's what's achievable today: ✅ You can start learning from the free resources on the internet to understand the basic product management concepts. ✅ You can apply for product management internships to learn new things and gain practical experience. ✅ You can create a small product (website/app) of your own to implement your learnings. ✅ You can connect with established product managers to learn from their experiences. ✅ You can participate in product challenges to enhance your problem-solving skills and develop product sense. ✅ You can work on your resume to target it for product roles. ✅ You can optimize your LinkedIn profile for creating your personal brand as an aspiring product professional. It’ll only take you around 2-3 hours a day to begin with these small steps. However, In the next 6 months, you'll have: ➡️ A good understanding of the product management concepts ➡️ Product management internship experience ➡️ A small working product of your own ➡️ A good network of product professionals ➡️ An idea of how to solve real-world product challenges ➡️ AND a resume and LinkedIn profile optimized for product roles ❌ Don't say: "I want to become a PRODUCT MANAGER today" ✔️ Instead say: "I want to invest 2 hours to LEARN PRODUCT MANAGEMENT today" Remember the way to win here is simple: Take small steps daily towards your big long-term goal! P. S. - May the next drink you purchase be an expensive peach ice tea (and not something alcoholic) Day 71 of #100DaysOnLinkedIn #ProductManagement #TechCareer
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Mastering Prioritization: Why Not Everything Can Be a 'Must-Have' As a product intern, one of my biggest lessons has been that prioritization is key. Initially, I thought product management was about making everyone happy—juggling the demands of marketing, engineering, sales, and customers all at once. I quickly realized that this approach leads to chaos. Lesson 1: Not Everything is Critical Early on, I was eager to prove myself. Every stakeholder brought ideas labeled as "must-haves," and I agreed to them all. But soon, the engineering team was overwhelmed, deadlines slipped, and the product vision blurred. Trying to do everything at once diluted the release and made the project chaotic. Lesson 2: The Power of Frameworks That’s when I learned about prioritization frameworks. You can’t rely on gut feelings; tools like the MoSCoW Method (Must-Have, Should-Have, Could-Have, Won’t-Have) and RICE (Reach, Impact, Confidence, Effort) help make objective decisions. These frameworks helped me push back and focus on what really mattered. Lesson 3: Communicating Trade-offs Telling stakeholders their requests aren’t a priority can be daunting, but it’s essential. I learned to explain trade-offs clearly: “If we prioritize Feature A, we’ll delay Feature B. Which aligns better with our goals?” These conversations built trust and kept everyone focused. Lesson 4: Keeping the User at the Center The most valuable lesson? The user’s needs should guide every decision. Features that truly solve user problems must take priority over internal agendas. Constantly referencing user feedback and data helped me make informed decisions. In short, prioritization isn’t just a helpful skill—it’s vital. Learning to balance trade-offs, focus on the user, and use frameworks to prioritize effectively are lessons that have shaped me from an eager intern into a confident product manager. #product #internship #productmanagement
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Last month, I wrapped up an incredible summer as a Product Management Intern at Ivanti! As I reflect on these transformative 10 weeks, I'm filled with gratitude for the experiences, challenges, and growth opportunities that have shaped my understanding of Enterprise Software and sustainable technology. My primary focus was developing an innovative ESG solution - a carbon footprint tracking tool for IT Asset Management. In an era where 82% of large organisations lack a comprehensive sustainable IT strategy, this project aimed to bridge a critical gap. I drove the entire product lifecycle, from initial market research to the launch on Ivanti's marketplace. Wearing multiple hats, I also spearheaded the product marketing effort, creating customer presentations, sales enablement materials, and demo videos to support the product launch. The most rewarding aspect was seeing how our solution could help organizations gain visibility into their IT carbon footprint while aligning with their broader sustainability goals. Another exciting project was implementing Pendo.io walkthroughs for Ivanti's ITSM platform's quarterly release. This initiative focused on enhancing user experience and driving feature adoption for new capabilities like iPaaS, AI functionalities, and Ivanti's Self-service Portal v3. It was fascinating to see how thoughtful user guidance could significantly impact product adoption and customer satisfaction. Three key takeaways that will stay with me: 1. The power of staying ahead of the curve - innovating in areas like sustainable IT before they become industry standards 2. The value of extensive competitive research in shaping product strategy 3. The importance of adopting a hands-on approach while balancing high-level product vision I'm incredibly thankful for the mentorship and guidance I received from Hitesh Kapoor, Peter Adams, Alan Taylor, and specially Paige for giving me this opportunity to contribute to meaningful solutions while learning from such talented professionals. As I head back to complete my Master's in Software Product Management at Carnegie Mellon University, I'm excited to apply these learnings and continue growing in the field of product management. #ProductManagement #Internship #SustainableTech #UserExperience #LifeatIvanti
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What step have you taken so far towards achieving the next big thing?? I had mentioned earlier that my plan for the year was to get a professional profession(you know what I mean right?) and I had certain things to do towards achieving this. Last year I had started an online course on HRM and for some weird reasons and naivety i abandoned it so this year I had to do a come back if I was going to achieve the things I had plans for and surprisingly this come back involved product management. Thanks to the team I worked with and @betechified I saw the course through and currently involved in the bootcamp that is full of several task to perform and classes to attended. Upon completion of this course I realized I had to pick up my HR course again and you might be wondering why, seeing that both are professional fields. But here's the thing, as a product manager I converse and work with a team that consist of product designers, engineers, market strategist, business developers etc and to understand these unique set of persons hence the need to get knowledgeable on HR related matters. No organization or company function effectively when there isn't proper human resource managerial skill because when the human factor is abused there will be low achievement and productivity so with my knowledge of HR I have the ability to properly manage, understand their triggers, right use of incentives etc to boost performance thereby increasing productivity and credibility. This knowledge of HR would enable me ensure that officials are purr like a well-oiled machine. With my skill, trust me when I tell you that your team is in the best hand when you put me onboard. They'd experience a friendly professional work environment that would ease the usually hectic professional activities and with the perfect product manager trust me to bring success to your product, achieving all your business goals and meeting the success criteria of your product. Let me know what you've done so far towards self improvement and achieving goals in the comment session. Do not forget to send a dm when there's an internship position in your company I'll be thrilled to be a part of the success of your next product. It's weekend so it's time to relax from the week hustle 😂 #growth #productmanager #betechifiedbootcamp
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Product-Project Manager || HealthTech || EdTech || Product-writer || Ghostwriter || Author || 40+ ghostwritten eBooks for satisfied clients.
Hi again, It’s a new week and I am wishing you a blessed one. Today, let's address a common challenge many businesses face: a decrease in user engagement or an inability to gain traction in the market, sometimes accompanied by a rise in customer complaints. Let me paint you a scenario: You have just launched a new e-commerce website after months of development and anticipation. Confident it has everything your customers need and more, you are eager to see it thrive. However, as the days go by, you notice a significant drop-off in website traffic and an increase in customer complaints about usability issues and checkout process errors. What would you do? Or rather, what would I, as your PM, do? The answer to this situation brings us to the next value I want to share with you: "The Importance of User Feedback Loop." The solution to the scenario I just described is gathering feedback from users. In PM, this is a strategy known as setting up a feedback loop. What exactly is a feedback loop? In product management, it's an ongoing conversation where feedback and opinions on a product shape new changes and improvements. The user feedback loop is a crucial component of iterative product development, allowing us to gather insights from users, evaluate our product's performance, and make informed decisions based on customers' needs, preferences, and complaints to improve it further. It's essential to note that a feedback loop isn't a one-time process. No, it’s not like the OTP you get from your bank. Instead, it's a continuous process that involves collecting feedback from users through various channels such as surveys, interviews, usability testing, and user analytics. This feedback is then analyzed and used to identify areas for improvement in the product. Through establishing a robust feedback loop, we can ensure that our product; Remains responsive to the evolving needs and preferences of our users. It allows us to validate our assumptions, prioritize features effectively, and Ultimately deliver a better user experience. Before I go off again, I heard a Product Manager brought a spring to the meeting. Guess why? To show everyone how their feedback loop always bounces back.😂 NB: I'm actively seeking internship opportunities in a product management role. #product #productmanagement #startup #innovation #internship #opportunities
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