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𝗗𝗲𝗯𝘂𝗻𝗸𝗶𝗻𝗴 𝗠𝘆𝘁𝗵𝘀: 𝗧𝗵𝗲 𝗧𝗿𝘂𝘁𝗵 𝗔𝗯𝗼𝘂𝘁 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗣𝗲𝗿𝘀𝗼𝗻𝗻𝗲𝗹 Hello LinkedIn members, There are numerous misconceptions surrounding customer support personnel. Contrary to popular belief, these assumptions are often false. Let's look into some of these myths and the realities of this essential profession. From the misconception that support agents solely read scripts to the realities of this role, we'll uncover how customer support goes beyond surface assumptions. 𝗠𝘆𝘁𝗵 𝟭 :Customer support personnel are just script readers. 𝗙𝗮𝗰𝘁: Good customer support involves empathy, problem-solving, and product knowledge, not just following scripts. 𝗠𝘆𝘁𝗵 𝟮: Customer support personnel can't solve complex issues. 𝗙𝗮𝗰𝘁: Skilled support agents often handle intricate problems, utilizing training, resources, and expertise to find solutions. 𝗠𝘆𝘁𝗵 𝟯: Customer support personnel don't have career growth opportunities. 𝗙𝗮𝗰𝘁: This sounds funny 😂 😂... Why? because many support roles offer paths to advancement, with opportunities for specialization, management, or transitioning to other departments. 𝗠𝘆𝘁𝗵 𝟰: Customer support is a low-paying job. 𝗙𝗮𝗰𝘁: While entry-level positions may start with modest salaries, experienced support professionals can earn competitive wages. 𝗠𝘆𝘁𝗵 𝟱: Customer support personnel only work during regular business hours. 𝗙𝗮𝗰𝘁: Many companies offer 24/7 support, requiring agents to work shifts that include evenings, weekends, and holidays. what do you think? Kindly drop your comments on the comment section, like and repost. .................................. First-time connecting with my post? 𝗜'𝗺 𝗣𝗿𝗶𝘀𝗰𝗶𝗹𝗹𝗮 𝗠𝗮𝗰𝗮𝘂𝗹𝗮𝘆, 𝗰𝗼𝗺𝗺𝗶𝘁𝘁𝗲𝗱 𝘁𝗼 𝗽𝗿𝗼𝗽𝗲𝗹𝗹𝗶𝗻𝗴 𝗯𝗿𝗮𝗻𝗱 𝘀𝘂𝗰𝗰𝗲𝘀𝘀 𝘁𝗵𝗿𝗼𝘂𝗴𝗵 𝗽𝗲𝗿𝘀𝗼𝗻𝗮𝗹𝗶𝘇𝗲𝗱 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗲𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲. #CustomerSupport #MythsVsFacts #CareerGrowth #Mondaymotivation

New Post: Humbly Confident Seasonal Customer Support Specialist - About Us and Why We’re HiringWe’re YNAB (“why-nab”), a financial education company with a budgeting app. We teach Four Rules that create a new relationship with money—one where you love how you spend and celebrate how you save. For more than a decade, people have been using YNAB and then telling their friends what a difference it has made in their lives. Check out our community on Facebook, TikTok, or Reddit (really!), or read some of our app reviews, and you’ll see what we mean. We love building something that has a huge positive impact on people’s lives, and we have an impressive education ecosystem that includes live classes, not to mention stellar support (if we do say so ourselves!).Speaking of our awesome support team, January is our busiest month! We receive thousands of messages from experienced and new YNABers who want to have a good start to the new year. So, we’re looking for tech-savvy, friendly, Seasonal Customer Support Specialists to help make that happen. This is a temporary, part-time (23-30 hours per week paid at $18 USD per hour), remote position beginning early November 2023 and ending mid-February 2024. If you’re known for being genuine, proactive, and a clear communicator, we want to hear from you!We have one overarching requirement when it comes to joining our team—even temporarily: our original Core Values Manifesto has to really click with you. If you’re nodding emphatically while reading it, you’ll probably fit right in!Requirements (these are real, actual requirements)Willingness to use and learn YNABExcellent written EnglishYou’re available to work our required schedule:A total of 23-30 hours per week, beginning November 6, 2023 and ending mid-February 2024.Your weekly hours will be split across 4-8 hour shifts for 4-5 days per week, and each week you’ll need to work a Saturday or Sunday.Please note that although we are fully remote, we do have some location restrictions for this temporary role—we can only hire people who live either:In the U.S., in one of the following states: Arizona, Arkansas, California,  Colorado, Connecticut, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nevada, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Wisconsin.OR, in a country that is not the U.S. or the United Kingdom.A Little Bit More About Us:We live our Core Values every day at YNAB, and we mean it when we say we are an equal opportunity employer. We believe that a diversity of backgrounds, abilities, beliefs, and experiences is critical to our success, and we are passionate about creating a welcoming, supportive, and collaborative environment for all employees. All are encouraged to apply as we continue to grow a smar

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With almost 3 in 4 administrative and customer support professionals planning to stay in their current role, recruiting skilled talent may be harder than ever this year. Click below to learn more about 2024 #hiring and #jobsearch trends, and to set up a conversation with a Robert Half Talent Solutions Professional.

With almost 3 in 4 administrative and customer support professionals planning to stay in their current role, #hiring skilled talent may be harder than ever. Click below to learn how you how you can fill these business-critical roles using our #RobertHalf Demand for Skilled Talent report.

The Importance of Proper Documentation and Record-keeping I remember my first day at Triple T Fitness Center after I was assigned my office and asked to go through some files. I was so confused and disorganized. I couldn't understand anything because the previous Customer Support Personnel did not keep up-to-date records of client profiles, in short, there was no file on old and new members. It was a bit distressing for me because everything seemed ambiguous and difficult to comprehend The next day, I called my Boss's attention to what was happening and I got some materials and started work immediately I started from the beginning again, collecting new data directly from clients through calls and physical contact. Within two weeks I was able to gather all contacts and increased sales by 70%, my boss was so shocked that he gave me a bonus. To say I was happy and proud of myself is an understatement, I didn't even know I would become an exceptional customer support personnel being that I have never done the job before. I had to read and research and I did exceptionally well. Till today the record has been well documented and up to date. Imagine if it was someone who doesn't have any idea of organizing and research, he/she would have carried on just like the previous person. This is why good documentation and recording-keeping are very important; 📌 It makes work easy 📌 It also makes one's report clear and transparent which removes any trace of uncertainty thereby giving you a good record/impression. I remain your #1 Customer Support Specialist with a unique taste for designing. #Customersupportspecialist #Canvadesigner #Canva #Fitnessgoals #Remotejobs

Freeing Your Time, Relieving Your Stress ⏰ We are masters of administrative and customer support.🙌 Say goodbye to the burden of admin tasks that steal your precious time, and say hello to the freedom to pursue what truly matters to you. 🚀 Let us handle the paperwork, the scheduling, and the nitty-gritty details, while you reclaim your energy and focus on your passions.📚 We're here to give you back the gift of time, so you can build the future you've always envisioned. 💪 No more drowning in a sea of paperwork or chasing after tedious tasks.⚙️ We've got your back, providing seamless administrative and customer support solutions that streamline your workflow and enhance your productivity. 📊 It's time to reclaim your time and focus on what truly sets your soul on fire. 🔥 Do you need help with admin support? Get in touch TODAY to discuss how we can support you. 📞 1300 503 718 📩 connect@exceptionaltradiesolutions.com.au 📅 Book a FREE Discovery Call: https://lnkd.in/ga-AY-dK #exceptionaltradiesolutions #admin #adminsupport #plumbers #carpenter

Customer Support Associate (Global) Responsibilities -Investigate attendance and quality incidents across our marketplace; use exceptional judgment and noticing to solve our customers’ problems -Communicate the resolution of your investigations to workers and workplaces with empathetic, customer-centered communication; justify the reasoning behind your decisions to diverse stakeholders within the company  -Work efficiently and effectively to ensure customer inquiries are resolved fully and in a timely manner  -Develop reliability initiatives to improve the overall quality of the marketplace and experience for our customers; establish policy improvements to accomplish this goal  -Work within cross-functional collaborations with customer support, general operations, product, customer success, and legal teams  -Manage and maintain communication on multiple platforms to effectively solve issues for Clipboard Health’s partner facilities and professionals -Remain knowledgeable on product updates to ensure you are acting with the most up-to-date organizational information Must haves +2 years of customer support experience +2 years of Zendesk or any CRM experience -Ability to resolve customer issues with empathy and action -Exceptional written and verbal communication skills -Ability to work as part of multidisciplinary teams -Comfortable handling ambiguous situations and adaptable to constant change  -Possess an “I can handle anything” mentality  -Demonstrate a high degree of motivation, self-direction, and initiative to achieve the goals of the team and organization -Exceptionally detail-oriented -Ethical and unbiased integrity and decision-making abilities -A positive mindset that elevates the entire team System Requirements -Minimum 15Mbps wired internet connection -Minimum i5 processor or equivalent -Minimum 12GB Ram -Quiet working environment -Steady power and internet connection. https://lnkd.in/dVRWyUVh #Resume #ResumeWriting #SeniorLevelProfessionals #JobSeeker #OpenToWork #LinkedIn #ResumeHelp #ProfessionalDevelopment #CareerAdvice #JobSearch #ResumeService #LinkedInProfile #CareerCoaching #JobHunt #CareerGoals #ProfessionalBrand #EmploymentOpportunities #CareerSuccess #JobSeekers #ResumeTips #ProfessionalGrowth #JobSearchTips #LinkedIn #Layoff #JobHunting #JobOpening #JobOpportunities #TechJobs #JenefaGiwaConsulting #RemoteJobs #Career #LinkedInOptimization  #JobSeekers #Job #Jobs #JobSatisfaction #JobSeeking #JobStopper #JobSearchAdvice #JobsinNigeria #JobSkills #JobStress #JobsHiring #JobSites #JobSeeker #JobApplications #JobsinLagos #JobsinAbuja #cfbr

How much money does a customer support manager make? Let me share a little thought on what a customer support manager earns annually. it's amazingly enough to see that this set of persons are making good money 🤑🤑 Base salary varies by location, company, and experience, but there are some trends to note: For roles based in San Francisco the average salary for customer support specialists is anywhere from 🤑$30k to $70k per year, while people managers may make anywhere from $60k to $160k per year. For roles based in New York, the average salary for customer support representatives is between 🤑$20k and $90k per year, while people managers may make anywhere from 🤑$50k to $140k per year. For roles based in Austin the average salary for customer support agents is between🤑 $20k and $75k per year, while people managers may make anywhere from 🤑$45k to $130k per year.... money money money. I hope you know now that customer support manager aren't just managing life, there are also make good money for themselves. source: hobspot I will be dropping other exciting write ups on Customer satisfactory and Feedback. stay Blessed... #customer #customerexperience #customercare #newcareeropportunities #jobapportunity

Experiencing challenges in keeping your clients satisfied and engaged? 😤 The consequences go beyond simple dissatisfaction, potentially leading to customer attrition, negative word-of-mouth, and a tarnished reputation. Inadequate client support may hinder your ability to provide exceptional service, resulting in diminished client loyalty and decreased customer lifetime value. Ready to fortify client relationships? Find out why hiring a skilled Client Support Specialist can solve your client engagement problems in our latest blog. 📖✨