Leonard Lam’s Post

Now, almost a month into 2024, we are starting to get a better look at the trends shaping our year ahead. Let’s have a look at how things are changing in the F&B landscape. Unsurprisingly, inflation remains a top challenge: According to a Voice of the Restaurant survey by Toast, 42% of restaurants raised menu prices in response to inflation last year. Like many global counterparts, restaurants in Singapore are adapting to rising costs with smart menu engineering and tech-enhanced efficiency. Moving forward, the focus here is on how to maximise profit margins without compromising quality or customer experience. Speaking of tech, it’s pivotal. 46% of operators plan to implement handheld ordering tablets, streamlining service in our fast-paced environment. Technology is no longer a luxury but a necessity. On a more positive note, expansion is still on the menu: 29% of restaurants aim to grow their locations, a significant jump from 17% in ’22. In Singapore, this means smart, tech-enabled spaces in locations that align with our dynamic market. Staff training is key: 49% prioritise employee training, adapting to diverse service models from dine-in to delivery. As is always the case in our industry, people are the lifeblood of what we do. These are just a few of the key trends that will shape the year ahead. In Singapore’s vibrant F&B sector, I believe these avenues will guide us towards smarter growth, digital innovation, and a workforce empowered for tomorrow. And, as always, Welbilt is here to facilitate this success. Follow the link below to see how we can prepare your foodservice business for the future. https://lnkd.in/gr_TrxHv #FAndBTrends #KitchenEquipment #FoodserviceIndustry #Technology #Welbilt

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🦾 Jan Lim

Robotics & Hospitality | Ex-Quandoo | Ex-Hotelier | Ex-Mandarin Oriental

9mo

Definitely do see movements and focus into delivery models in the past 2 years especially. Question in play for the 49% in employee training, have we redesign employees workflow with tech & redesigned the customer experience in the f&b sectors. Crucial point for both tech companies to work closely in redesign job workflows & better tech implementations for f&b employees. Interesting insights Mr Leonard Lam !

Guzman Vereda

Director of F&B - Hong Kong

9mo

Thanks for sharing, great insights!

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