LINDIWE JIKIJELA’s Post

Developing Transferable Skills for Success in Any Field! As a professional, have you ever wondered what skills are essential to succeed in any field? I recently reflected on my experience in customer support and sales, and I realized that certain skills are transferable across industries and roles. *Key Takeaways:* - Emotional management and empathy are crucial in understanding customer needs and resolving conflicts. - Active listening and problem-solving skills help tailor solutions to meet customer requirements. - Conflict resolution and negotiation skills are vital in building trust and loyalty. - Knowledge of cake decorating, flavors, and ingredients (or any product/service) is essential in providing exceptional customer support! *Core Transferable Skills:* - Customer support and service - Emotional management and empathy - Active listening and problem-solving - Conflict resolution and negotiation - Knowledge of products/services *Remember:* Developing these transferable skills will help you succeed in any field! Share your thoughts on essential skills in the comments below! #TransferableSkills #CustomerSupport #Sales #EmotionalIntelligence #ProblemSolving #ConflictResolution #Negotiation #ProductKnowledge #SuccessInAnyField #ProfessionalDevelopment #CareerGrowth

So, as I'm navigating my way into the corporate marketing world here in Vancouver, I've been working as part of the customer service crew for an event staffing company. Last week, I got the chance to jump in as part of the event team at a conference happening in Vancouver and I couldn’t help to reflect on how challenging but at the same time rewarding can working in customer service be for any professional. Working in customer service is like undergoing intensive training in essential soft skills that you can apply to almost any job. Let me break down the two main skills I'm improving with these experiences: 1. Being Flexible and Adaptable: you must be prepared to learn quickly and adapt on the fly. 2. Mastering Conflict Resolution: Handling customer complaints calmly and professionally requires both, a lot of patience and emotional intelligence. One thing that stood out to me from the conference was when a client took a second to read my name tag and called me by name. I had never realized how powerful this can be, but it automatically made me smile. Out of a sudden, another customer brought me a water bottle and thanked me for my work. He made my day. So as a friendly reminder to all of us, customers (including me), a simple "thank you" or using someone's name can go a long way. Remember, we're all in this together, working hard to make each other's day a little brighter. Let's keep it real, stay grateful, and try to always show kindness. #marketingjobs #canadajobsearch #vancouverjobs

Ordering stock job by job is for amateurs. Fill up your shopping cart for multiple jobs like it's the holidays all over again. Start by running a Stock Required Report. Filter the report to find your equipment and material needs by customer, site, supplier and more. Select what you want to order and simply click “Create Purchase Order”. Good thing that cart is on virtual wheels–saves you from breaking a sweat pushing it to checkout. Purchase like a true pro. Learn how in the Help Guide: https://bit.ly/3vGSbHY #SimproSoftware #StockOrders

As my first post on linked in, I felt it was best if I introduce myself. EDUCATION: High School Diploma, Berkeley Springs High School • Enrolled and Graduated in Honors and AP Classes • Received Principal Honors Award Sophomore Year for Academic Excellence • Student Council Member       West Virginia University, Morgantown, WV 
Bachelor of Science in Business Administration  
Major: Marketing with an Emphasis on Sales Minor: Advertising CERTIFICATIONS: Achieved While at West Virginia University Morgantown, WV - Microsoft PowerPoint Certification - Microsoft Word Certification -Creatable Website Knowledge - GSI Diamond Certificate CURRENT EMPLOYMENT: April 2023- Present Assistant Manager at Banter By Piercing Pagoda, Morgantown, WV,  USA JOB TASKS & ACHIEVMENTS: • Open and close store • Greet customers upon arrival. • Present customers with jewelry information such as pricing, layaway, and discounts • Assist in the daily display of all items that are available for sale. • Achieves sales goals set by the employer. • Complete sales data analytics for the period and quarter • Assign Sales Quotas to employees. • Create an online marketing campaign using a Creatable influencing platform. • Discuss desired piercings with customers. • Process merchandise information through the store computer system and complete all required paperwork according to policy. • Create and manage store deposit logs. • Complete Inventory Checks M, W, F. • Manage returns, exchanges, and layaways. • Prepare and disinfect customer’s ears to prepare for piercings. • Clean and disinfect work areas, tools, equipment, and jewelry. -   216% of my sales plan met, in the month of January 2024. PROFESSIONAL SKILLSET: - Problem Solving - Leadership - Analytic skills - Project/ Time management - Creativity

Placement matters! When using keywords on your resume, prioritize key sections like your professional summary, skills section, and job descriptions. By strategically sprinkling relevant keywords throughout these areas, you'll demonstrate your industry knowledge and grab the attention of hiring managers. Example for a Retail Position: As a retail professional, key keywords to include might be "customer service," "visual merchandising," "inventory management," and "point of sale (POS) systems": Professional Summary: Dedicated retail associate with a proven track record of delivering exceptional customer service and exceeding sales targets. Skills Section: Proficient in POS systems, adept at inventory management, and skilled in visual merchandising techniques. Job Descriptions: Managed customer inquiries, maintained stock levels, and ensured store presentation aligned with brand standards. Utilized effective communication skills to enhance customer experience and drive sales. Ready to stand out in the competitive retail industry? Let's collaborate to create a resume that showcases your retail expertise effectively! Contact me today to start crafting your winning resume. #RetailJobs #ResumeWriting

Looking to hire someone who doesn’t understand what I need, only cares about their part and will work for less than a living wage? Lots of brands out there with this job description.  Many of them are good people, they mean well, they want success for their brand. There’s also lots of great people working overseas, we work with some of them. Also lots of bad ones, all over the planet.  More bad ones than good ones wherever you look.  Overseas there’s no legal recourse for you if things go south, which happens sometimes.  You can find tons of cheap media buyers anywhere, but all they’re concerned with is buying media.  The thing about ads is that with AI and increasing sophistication it’s no longer just about technical stuff. It’s creative, brand-building, understanding buyer affinity and looking for opportunities to shine. Merchandising and velocity of creative, pulling levers within your budget. Not to mention making sure that the rest of your funnel is optimized.  Sending traffic to a website is a waste of money if it doesn’t convert.  As the world changes your advertising needs to change with it.  It’s art AND science.  And let’s not forget relationships.  This is what we do at F+L. Let’s talk about what you can be doing differently in a no-sales conversation.  The holidays are here, LET’S GOOOOO.

🚀 Harnessing Marketing Skills in Retail Sales🚀 Over the past six months, I've had the incredible opportunity to work as a Fashion Assistant at Arrow. This role has truly shown me how retail sales is the perfect training ground for developing and refining a wide range of marketing skills. 🔍Customer Insights: Every day, I interact directly with customers, gaining invaluable insights into their preferences, behaviors, and needs. This firsthand experience is crucial for crafting targeted marketing strategies. 📈Sales Strategies: Working on the sales floor allows me to test different approaches in real-time. From product placement to promotional tactics, I'm constantly experimenting and analyzing what drives sales. 💬Communication: Whether it's explaining product features, upselling, or handling customer concerns, effective communication is key. This role has sharpened my ability to connect with diverse audiences. 🎨Brand Representation: As the face of Arrow, it's essential to embody the brand's values and aesthetic. This experience enhances my understanding of brand management and consistent messaging. 🤝Relationship Building: Building strong relationships with repeat customers fosters loyalty and word-of-mouth marketing. This is a fundamental aspect of both retail sales and broader marketing efforts. 💡Problem Solving: Every day presents new challenges, requiring quick thinking and adaptability. These problem-solving skills are essential for any marketing professional. I'm grateful for this experience and excited to continue growing in my career. Retail sales is a dynamic field that truly grooms all marketing skills, and I'm proud to be a part of it! 🌟 #RetailSales #MarketingSkills #CustomerInsights #SalesStrategy #Sales #Communication #BrandManagement #ProfessionalGrowth #FashionConsultant #Arrow

If you're in the market for a new retail role, these tips will help you land the job.

Frankly, its naïve and underlines the importance of the competency and skills required in Logistics generally, be it, warehousing, transport or the broader supply chain. I see the "back end" of the disaster very often when its all gone very "pear shaped" and someone such as I go into clear up the mess and put "the ship on an even keel". Good practice, well managed operations require skill and effort, which in turn requires "fair remuneration". Trust me - rectification costs more in both monetary value and reputational damage!!!! - GET IT RIGHT, FIRST TIME, EVERY TIME should be "the mantra". Operating on a wing and a prayer is not sustainable.