Lisa Goller, MBA’s Post

Retail theft keeps eroding the store experience. Shoppers and retailers' store teams alike are affected by high rates of retail theft. 🛍 OMNICHANNEL HABITS: Locking up merchandise pushes shoppers online and they may wind up choosing a rival’s e-commerce site instead. 🛡 STORE EXPERIENCE: The future of retail security is shifting as store teams increasingly view shoppers with fear instead of trust. 👮🏽♂️ EMPLOYEE EXPERIENCE: Store associates’ roles have evolved beyond serving to include policing, which can make customers feel scrutinized rather than welcome. In response, innovations like RFID tags on items can help retailers strengthen loss prevention without compromising the customer experience. How else can retailers protect people, property and profits amid rising rates of retail theft? See the recent RetailWire article and add your thoughts. #retail #ecommerce #theft #tech

Which retail trends stood out in Q3?   📺 Watch this video for a glimpse of patterns that dominated headlines over the summer.   🛍 For all the top Q3 retail trends, see the comments for a link to my latest report. 🍎 You’ll notice topics that are sure to dominate #Groceryshop news, including retail media, store expansion and private labels. Did any of the trends surprise you?   What Q3 retail trends would you add? #retail #ecommerce #media

🎉 What’s new at Groceryshop? Thank you to Rocquan Lucas, VP of Content at Groceryshop for joining me on RETHINK Retail's podcast to discuss why grocery and CPG leaders are excited about this year's show. 🍎 ALL ABOUT GROCERY: "It's the one event that is laser-focused on grocery and CPG and all the digital innovation and transformation that's taking place within the industry." ~ Rocquan Lucas [2:10] 🍊 GLOBAL SUCCESS STORIES: Hear from global senior leaders, including executives from Lidl, Tesco and Fallabella [2:45] 🍋 MASSIVE MEETUP: 30,000 double opt-in 1-on-1 networking meetings [4:30] 🍐CONTENT CEOs CARE ABOUT: Editorially curated program with executives who can share insights that matter to grocery and CPG leaders like growing rivalry, inflation and shifting consumer habits [5:30] 🫐 GROCERY INNOVATIONS: Hear why AI [8:50], retail media [10:15] and in-store tech like smart carts [13:04] are in-demand in this category 🍇 THOUGHTFUL VALUE-ADD: Groceryshop 2024 will offer complimentary onsite childcare as a family-friendly benefit for attendees Groceryshop runs Oct. 7-9 in Las Vegas. Listen now to our podcast episode: https://lnkd.in/gDW2Pg3X #retail #grocery #CPG #Groceryshop

What happened in retail in Q3? What’s up: 🔺 Investment in stores 🔺 Retail media maturity 🔺 AI's ubiquity (& much more) What’s down: 🔻 DEI policies at certain companies 🔻 Work from home Scroll through all the top retail trends from Q3 for recent examples. Overall themes include a focus on improving: 🛍 All-channel retail 📈 Revenue drivers 🌟 Efficiency ____________________________________ 🛍 Follow me for global retail trends & strategy. ✅ Message me to find out about my B2B content services. ____________________________________ What Q3 trends would you add? #retail #ecommerce #AI #media

Thank you, Retail Women in Tech, for sharing why I adore the retail tech space. From the concept of a magical Information Superhighway to today's AI and retail media boom, I ❤️ to serve #retail #tech trailblazers.

📱 Does mobile make us more impulsive? Compared to shopping on laptops, shopping on our smartphones can be a different experience. It can depend on where we are and how we feel. For instance: 🛋 Are we scrolling on the couch because we’re bored? 🏀 Or are we at a lively sports event or concert and feeling excited? There's a difference. 🎬 Watch how shopping habits can differ on mobile vs. laptops. Do your shopping habits change according to device? #retail #ecommerce #mobile #media

Restaurants spice up grocers' shelves ... More restaurant chains are developing CPG products to reach grocery shoppers. This restaurant CPG trend has staying power because retailers, restaurants and consumers win: 🎉 Retailers add excitement and innovation to their aisles. 🌟 Restaurants speed up brand trust with a familiar name and reach consumers where they shop frequently. ❤️ Consumers discover brands they already love in fun, new formats. For instance, you can enjoy Chick-fil-A sauce -- even on a Sunday. What do you think of the growing restaurant CPG trend? Do you have any favorite examples in your pantry? See the recent RetailWire article and add your thoughts. #retail #grocery #CPG #restaurants

Marketing has changed. What worked 5 years ago or even 2 years ago in some cases no longer performs well. I've seen this firsthand: 📉 In 2022, blog writing accounted for 40% of my revenue; in 2023 it was 0%(!). And that’s okay … 📈 AI and retail media clients shifted to buying my higher-order services (marketing strategy, social media management, project management and community building) as their needs changed. Scroll through 5 ways marketing has changed, and how retailers, brands and retail solution providers can adapt. Notice how: 👩🏼 Content is getting more human 🤖 Processes are getting more automated 📣 Retail media has influenced marketing’s makeover     How else has marketing evolved in retail? ____________________________________ 🛍 Follow me for global retail trends & strategy. 📩 Message me to find out more about B2B growth marketing services. ____________________________________ #retail #ecommerce #marketing #media