Mapkeep’s Post

Finally wrote down the first three steps of the free Introduction to Strategy guide. You should now be able to create a constraint-based strategy step-by-step without getting lost.

It is always reassuring when third parties inadvertently endorse your thinking. In today’s the times.com/business-money is an article by Richard Harpin on the importance and value of internal and external feedback. In his case, his clients are his readers. Take a look and then review The Listening Co., my profile and that of my business partner Dan Summerell. If you believe what Richard Harpin says is right then ask us how we can help you execute it.

How to Get Your Colleagues On Board with Your Idea https://buff.ly/3xxel0T

Let us talk about scope. Scope is the level of detail that pertains to the subject at hand. "From 40,000 feet" is a phrase we use to look just at the high-level information. This should encapsulate the lower details as not relevant to the subject at this time. Troubles begin when you do go down into these lower details when trying to make points. All high-level discussions will have challenges, but care must be taken on when they need to be solved. The reason we use scope is because of the encapsulation. To many details will confuse and lose sight of the scope. Encapsulation allows us to generalize and group ideas together to make broad assumptions that can be understood, discussed and challenged. I have always been a proponent of announcing the general before working the detail. This ensures all parties are on the same page, and true discussion may begin. It's nice if you create a framework or org chart for these main concepts and their levels...but that is a different discussion. Hope this helps.

What do Amy Bingham, snail mail and live video have in common? They all combined to birth the very first Ultimate Question. (Check it out below 👇👇👇) A conversation with Amy finally catalyzed that 'ah hah' moment to see how my idea for The Ultimate Question connected to a deep societal need. Amy: “Surface level bullsh!t runs miles deep these days, doesn’t it?” Holy shit, yes, it does. That's the need, we need more radically real spaces. That's where this wacky, snail mail idea fits in. We got off the phone and this copy flowed out: === “At a time when surface level BS runs miles deep... We crave the depth and the edge of real conversation It’s there ☝ where true insight is born And bold ideas are catalyzed into next steps and action How do we get there? There’s no faster way into that space than through The Ultimate Question™. And that question is different for each of us.” === Just like that, The Ultimate Question was born. 💌 📭 💌 📪 💌 📬 💌 This clip is from The Ultimate Question™ is a live series that combines snail mail with live video to create daringly real conversation and catalyze our boldest ideas forward. Here's how it works: 1. The guest and I jump on a call 2. In the days after a question may emerge 3. If it does, I invite the guest to The Ultimate Question and send them the question via the post 📪 (I’m a diehard snail mail lover) 4. The question isn’t opened until the live and thus the daringly real conversation begins.

Turning Negative Reviews into Opportunities... Every business will face negative reviews at some point, but how you respond can make all the difference. 🌟 Here's why responding to negative reviews matters: 1. Show You Care: Responding shows customers you value their feedback. 2. Build Trust: Transparency and accountability can enhance your credibility. 3. Opportunity for Improvement: Use feedback to improve your services. At MediaSixty, our Review Response service transforms 1-star reviews into compelling 5-star responses, turning challenges into opportunities for growth. #CustomerFeedback #ReputationManagement #SmallBusinessTips #CustomerEngagement"

How to Get Your Colleagues On Board with Your Idea https://buff.ly/3xxel0T

Do you watch good ideas fail while bad ones, slickly presented, carry the day? Make your case well with a flexible, powerful framework for influencing others in business. Discover our new, two-week course. https://lnkd.in/epWADCVA

Simplicity is hard to achieve... Or are we just overthinking it? We all talk about simplicity so here it goes → Less words,more impact. Similar to the look a partner gives you the whole day, when you thought you'd already "talked it out." ↓ P.S If you want to read more words... Checkout my new newsletter → https://lnkd.in/d_YRYhq5 Follow Viktor Svensson for more words

1. Stay calm and don't panic. 🧘 2. Acknowledge the issue and apologize sincerely. 3. Offer a solution or ask how you can make it right. 4. Take the conversation offline if needed. 5. Learn from the feedback and improve. Remember, a negative review isn't the end of the world. It's a chance to show you care and to improve! 💪 Share if you've turned a bad review into a positive experience or comment how you handle them! 📝 Visit ReviewProducer.com for more tips! 💼 #CustomerService #ReputationManagement #OnlineReviews #ReviewMarketing, #ReputationMarketing, #ORM