There are so many "Start the Year Smart" webinars it is hard to pick. If you only have time for one -- this is it. Nick Cerise and Tom Lewis will give you actionable ideas to save $$ and improve CX.
There are four megatrends set to shape the #CX industry in 2024 and beyond: ➡️ Balancing #AI with humans ➡️ Customer intents ➡️ Flexible #employeeexperience ➡️ Purpose-driven business Why are these #trends game-changers and how can brands embrace them for long-term success? Join CX experts Nick Cerise and Tom Lewis and discover the answer to these questions and others. https://lnkd.in/e_xMgkMU
Editor-in-Chief, Customer Strategist Journal
9moSo much insight packed into 20 minutes. I’ve seen the outline, I should know. 😀 You won’t want to miss it. And we are hoping for great questions and comments from all of you too