WHSmith North America’s Post

Logistical acrobatics is the best way I can describe the daily process of managing an event - all those appointments! Let's look at some of the ways you can smooth out the the battle lines - By letting me help 😍 Msg me & let's chat!

Mike Flaskey is a visionary leader and his first month illustrates the dynamic efforts he puts into his daily activities! I would bet on Hornblower's day tour businesses, City Cruises and City Experiences as great investments! My questions are: do you have Hornblower's day tour businesses, City Cruises and City Experiences in the Carolinas? How can we help you grow your “experiences” in our markets?

Ready for three van tours in 15 seconds? If we could, we would hang out in these builds by @kirbywinson, @lucasravizza and @a.bbe forever. Which van are you adventuring in? #mercedesbenzvans #mercedessprinter #sprintervanbuild #vantour #sprinterconversion

Polling results are in! Never mind #Sunak and #Starmer, we're talking about who takes the top spot in the UK's best #seaside resort. ⛱️ Why yes! It is that time of year again - when the votes are in and the tide of public opinion turns to one lucky seaside town. Or, one might say, cynical clickbait from an online casino which claims to have carried out a study which researched factors, including "the number of restaurants, the number of things to do, Airbnb pricing per week, beach review scores, and average summer temperatures". To save you time, here are the results: 10. Skegness 9. Worthing 8. Eastbourne 7. Poole 6. Southend-on-Sea 5. Hastings 4. Bournemouth 3. Blackpool 2. Swansea And securing the Number One spot is #Brighton. www.amusementnetwork.co.uk

Feeling lucky this St. Patrick's Day? We sure are! Our lucky charm? 400+ incredible hotels and 78 hospitality partners who trust us for their staffing solutions 🍀🌈 #TransformHospitality #THS #Lucky #LuckyCharm #HospitalityStaffing #HospitalityExperts #StaffingSolutions #HappyStPatricksDay #StPatricksDay

United Property Management "One of the best perks of living at United Property Management's newest gem, Seaview at Dania Beach, is the short bike ride to the Hollywood Beach Boardwalk! 🌴🚴♂️ Enjoy fish tacos, good vibes, and live concerts at one of the top-rated beaches in the US. Hollywood Beach is gunning for #1, Sarasota better watch out! Thanks, Seaview, for the ultimate resort lifestyle. Can't wait for Ocean View, part two! 🌊🏖️ #SeaviewLiving #BeachLife #HollywoodBeach #UnitedPropertyManagement"

Goodness, a world away, a lifetime ago – but oh what an experience to learn and analyse the ecosystem of an outstanding customer experience provider. From back of house, through the service line to front of house and the systems and procedures in between – I feel lucky to have had a taste of this glorious playground and how each and every touch-point can create a memorable moment! I remember writing a report about my time at Gleneagles – a study requirement to complete your practical. Not only was it reflective on my personal learnings there, but it was an observation about an ecosystem of care. Care for their customers, staff, the environment and wider community. Gleneagles operational excellence was wrapped around their total quality management in practice, with a focus on continuous improvement. ISO qualified and committed to the very best standards, yet relaxed, welcoming, warm and well, glorious! These foundations are still invaluable to formulating true human-led CX today. Blending technology, storytelling, service design and culture. Invaluable parts to a wholistic CX ecosystem, no matter your seniority or skill set. I still can't recommend enough how hospitality experience can inform and enrich real-time understanding of real customer needs, empathy, emotion, pressure and expectations in the flesh. If you want to explore more about their commitment today, check out their impact here for a taste of how they define their glorious: gleneagles.com/our-impact What a legacy to own 100 years on - here's to 100 more! 🙏 👏🥂🍾🦅🚂💨⛳️

Meet Calvin, our First Officer at Newcastle Airport, currently enjoying a holiday in beautiful Corfu! 🌴✈️ "Currently on holiday in Corfu, squeezing in some plane spotting and waving at colleagues. Heading home tomorrow and looking forward to being back at work and taking everyone else on their well-deserved holidays this summer." Where are you jetting off to this summer? Share your holiday plans in the comments below! 👇 #FirstOfficer #PlaneSpotting

Just received this 3/5 star review on the Get Your Guide platform when all other reviews were 5/5. I am sorry that the customer who booked this tour felt this was an appropriate review to leave, especially as the male guest had complimented my tour at the end. Usually I get criticised for my tours taking too long😀 and happy to learn from feedback if it is justified. Unfortunately unlike other review platforms Get Your Guide does not offer its suppliers the right to reply publicly so for the benefit of other customers who may see the review I would reply as follows: My private tour takes over 2 hours for groups of up to 15 guests. A group of 2 tends to do the tour more quickly than a large group. The wind was very strong that day on the section between Bishops Gate and Butchers Gate so for the customers comfort and safety we walked more quickly than normal but still covered all the key points including a photo on Double Bastion. At the time I understood that the customers appreciated this and did not want to linger longer in such strong winds. When we reached Guildhall Square I offered to walk them across the Peace Bridge too but they declined due to the strong wind preferring the warmth of the Guildhall and I advised I was no longer permitted to guide in that building. Of course I promote my tours at the end - I am not an employee of Get Your Guide it is a platform for selling tours to online customers (for which they take a commission- hence the higher price) and the male customer even bought one of the history books - I offer but do not do a hard sell. Disappointed that they would choose to leave this public review but at least I have now been able to explain these issues for the benefit of other potential customers. #derriedanders #embraceagiantspirit #getyourguide

What a way to start 2024!!! And it's only getting busier and more exciting. When you love what you do, work is a pleasure! 😍 #eventprofs #eventmanagement #eventindustry #eventmanager #eventmarketing #eventlife