Matthew O'Shea’s Post

Guiding adidas toward their business goals with ease? ✅ Check. One of the amazing aspects of Celtra's professional services is Customer Success Management - a team of success managers who are responsible for understanding your individual business objectives and unlocking your full workflow potential. Discover how Celtra's services can help your business: https://hubs.li/Q02rQQhq0

Customer Success Alert! Find out the success that Barrhaven Ford, Ottawa's largest Ford dealership, had with partnering with Leadbox. Read the full story here: https://ow.ly/UA6Z50Qy6Cc #autodealers #customersuccess

Discover Real Moving Success Stories 🌟 Dive into our latest collection of customer testimonials to see how we've transformed the moving experience. 👉 Read more customer testimonials: https://lnkd.in/dY7J4NsV #A1autoservices #ontheroadagain #a1autotransport #transport #carmoving

“In a world of blind men, the one-eyed man is king.” In customer success, this quote reminds us of the power of insight and foresight. When we truly understand our customers’ needs, even a slight edge in knowledge or perspective can set us apart. It’s not just about solving problems as they arise, but about anticipating them—seeing the path ahead and guiding our customers toward long-term success. Are you using your unique insights to elevate your customer relationships? How can we, as leaders in customer success, continue to sharpen our vision and lead with clarity in a complex world? Happy Sunday. Go Raiders 🤘🏻.

Embracing the Tortoise's Wisdom in Customer Success! 🐢 At Uffizio, we believe in the timeless wisdom of the Tortoise and the Rabbit story, especially when it comes to achieving sustainable business growth through customer success. 🚀 As a Customer Success Manager, I've seen firsthand how consistency and dedication to our clients' needs are pivotal to our success. Much like the Tortoise, our approach focuses on steady progress, building strong relationships, and delivering continuous value. In today's fast-paced world, it's tempting to chase quick wins. However, we understand the importance of taking deliberate steps towards our goals. Every interaction with our customers is an opportunity to listen, understand their unique challenges, and provide tailored solutions that drive long-term success. Our team's commitment to proactive support, personalized strategies, and fostering meaningful partnerships mirrors the Tortoise's perseverance to reach the finish line. It's not just about achieving short-term milestones; it's about ensuring sustained growth and customer satisfaction over time. Let's continue to embody the spirit of the Tortoise in our customer success journey at Uffizio—consistent, reliable, and dedicated to exceeding expectations. Together, we'll pave the way for lasting success where slow and steady truly wins the race! #CustomerSuccess #Uffizio #SteadyGrowth #RelationshipBuilding #LongTermSuccess #LinkedInPost

When is the last time you had in-depth conversations with your customers to better understand the differential value your company is providing to them? On this leg of the Summer Road Trip series we hear from ITW Hartness on how Luminas Strategy helped them better understand how they help their customers make more money. #organicgrowth #differentialvalue #b2b

📞🚀 Struggling with slow lead responses? First Quality Response™ solves this by replying to every lead within 10 minutes, 24/7. Keep your customers engaged and happy with Better Car People! 🔗 Book a Meeting Online Today: https://hubs.ly/Q02L5F7m0 #FastResponse #CustomerCare #FirstQualityResponse #AugustEfficiency #BetterCarPeople

Join us on AutoKnerd as we explore a game-changing approach to car sales: prioritizing relationships over control. Discover why building genuine connections with customers is crucial for long-term success. With insightful discussions and practical tips, this episode will challenge your perspective and empower you to revolutionize your sales strategy. Tune in now to unlock the secrets to sustainable success in the world of car sales!

No🌟 Customer Operations Team Day🌟 On Wednesday, I was part of the Customer Operations team day where we came together to reflect on 23/24 and set sights on the year ahead. It was an energising day where we celebrated achievements, learned from challenges, and aligned on our strategy for 24/25. 🔑 Here’s what we covered: 📊 Celebrating Success & Learning from 23/24: We took a moment to recognise our wins, learn from our experiences, and acknowledge how each of us has grown over the past year. 🚀 Understanding 24/25 Strategy: Starting this year with clear strategies has been empowering. We explored not only what we need to achieve but how each of us can contribute to deliver these. 📍 Strengthening Cross-Functional Collaboration: Working closely with teams cross functionally is key to reaching our goals. Together, we can make a bigger impact. 📕 Investing in Development for Future Success: Reflecting on our personal and team growth last year, we committed to doubling down on development in 24/25. Looking forward to a year of growth, collaboration, and success! #CustomerOps #growthmindset #wearebravissimo Bravissimo Caroline Bartlett Ria M. Natalie Davies Jodie Houghton Rachel Greenley Victoria Dziurko