Matthew Ryan’s Post

Excited to share my insights from a recent #MKW3444 #FieldVisit! During my assignment, I had the opportunity to compare Watsons Malaysia stores with their headquarters in Hong Kong (Watsons Hong Kong; AS Watson). Visiting a Watson's store in Malaysia firsthand allowed me to gather valuable visual information and experience the store environment. Based on my observations, I created a comprehensive poster outlining my findings. It was fascinating to see how the stores are both similar yet different in each country, reflecting local preferences and cultural nuances. From product assortment to pricing strategies and customer service, each store tailored its approach to resonate with its respective market. Check out my attached poster for a comparative analysis of Watson's stores in Malaysia and Hong Kong. Stay tuned for more insights and discoveries! #Watsons #MarketComparison #RetailStrategy #InternationalMarketing 🌍💡

Mat Viet Group Boosts Service Excellence by 29% and Conversion by 17% with Palexy Excited to share how our partnership with Mat Viet, Vietnam's leading eyewear retailer with 40 stores nationwide, drove significant improvements in their business performance. 👓📈 🔍 Challenge: Declining conversion rates in Mat Viet's Vision Testing Room 💡 Solution: Palexy provided data-driven insights, leading to a key strategy shift 🚀 Result: By applying their 12-step eye exam process to all customers: ✅ 29% increase in customer interaction rate ✅ 17% boost in conversion rate 💬 "Palexy has become my greatest assistant in store management." - Le Bao Trang, Area Manager, Mat Viet This case study shows how combining analytics with a customer-centric approach can transform retail performance. Facing similar challenges? Let's discuss how Palexy can optimize your retail operations. #RetailOptimization #DataDrivenRetail #CustomerExcellence

Thrilled to be sharing some insights I have collected throughout my assessment in evaluating Family Mart's international marketing strategy. As part of my international marketing unit, this assessment had developed me to conduct preliminary marketing research which I am confident will bring benefits in the future. In a nutshell, the company adopts a mixture of similarities and differences when operating in different countries. As an example, Family Mart outlets in Malaysia would continue the renovation and design aesthetics as how it is in Japan. This is truly a fascinating finding for me to acknowledge how the Japanese spirit is still intertwined and relevant in the Malaysian context. If you are too curious about Family Mart's marketing strategy, please have a look at the poster that I have attached below! 😁 #MKW3444 #FieldVisit #FamilyMart #InternationalMarketing #InternationalDevelopment

What do store openings of Sam's Club in Hong Kong, 7-Eleven's 7Café in Malaysia and SPAR supermarkets opening in China and Kyrgyzstan have in common? One of the things that make Asia such a unique region to cover is how large the region is and the incredible differences between markets. We just finished a series of analysis titled #ConvenienceInAsia looking at the growing convenience sector across Asia, from #frontier to #emerging and finally #developed markets, exploring the opportunities that this evolving segment offers. This series of articles takes a medium-term outlook to 2028, acknowledging the shifting habits and demands of markets at various stages of economic development. The overarching theme will be how companies have been leveraging the convenience angle when expanding their Mass Grocery Retail offerings across Asian markets and the opportunities that will arise from this growing consumer segment. Reach out to learn more.

Innovate when your market leader so you can stay competitive and relevant in the market ..

https://lnkd.in/dEBg3DA7 As a person who spends a lot of time looking at retail stores ( especially attracted to how diff brands such as Lotus's Malaysia and AEON BIG (M) SDN BHD or Jaya Grocer (Trendcell Sdn. Bhd.) (544047-T) arranges their store) Its quite refreshing how they arranged the layout to maxinize THEIR brands sales In this instance The wet markets is rather mind boggling to me I would always choose Lotus's Malaysia and AEON BIG (M) SDN BHD because -its super clean. Whether its the washroom or the floor, its always clean -i can get EVERYTHING. Unless im trying to buy the tears of a dolphin, im sure I can get it from either -its fresh. From someone who cooks, i guarantee you that the fishes/poultry/vege are as fresh as the ones in the market. If you are not Gordon Ramsey, you likely wont know the difference. So yes, the article is correct. Wet markets should be transformed to be similair to Central Market’s concept

The future is already here, we just have to look for the signals. To me, one of the strongest signals of 'made in China' revamping its image was when I saw a Hey Tea ad on Sydney's LRT. I never imagined a brand from a tier 3 city in China in only 8 years time would end up being plastered in Sydney's CBD with people spending hours waiting in line at Haymarket for a taste. However, this is not the only signal. There are many more. Notably: 1. Florasis leading C-beauty in global markets with its store opening in Europe 2. Baijiu brands such as Moutai rank in the most valuable spirit brands in the world (Korean Soju brands lead in volume) The speed of China playing a competitive premium role depend on the weight of its baggage. For example, Mainland China does not have the same soft power as its competitors Japan and South Korea in western markets. But it is gaining momentum in Asia. #madeinchina

Over 40% of Japanese shoppers visit KALDI once a month... or more. Japanese Specialty stores have become a force in Japanese food retailing space. In this video, I talk about KALDI and the other stores that have become so important to foreign food firms that want to launch in Japan. https://lnkd.in/gZeKstbM #Kaldi #japan #supermarkets #retailing

On February 29th, Seven & i Holdings (HD) began opening new concept stores. These new stores fall between convenience stores and supermarkets, with a size roughly double that of a typical convenience store. Leveraging the procurement power of Ito-Yokado, they offer a wide range of fresh products not typically found in conventional convenience stores. Amid competition from stores like Aeon's "My Basket," the emphasis is on meeting customer demands with a diverse selection, encouraging everyday use. This year marks the 50th anniversary of convenience store openings, and the focus is on offering "new convenience." Located in front of Joban-Tsudanuma Station on the Shin-Keisei Line, Seven-Eleven Japan's directly operated store, Seven Eleven Matsudo Tokiwa Station Front Store, underwent a renovation and reopened on February 29th. The store operates 24 hours a day. As the domestic first store opened in Toyosu, Tokyo, celebrates its 50th anniversary in May this year, this renovation marks a new concept store for Seven-Eleven. #japan #retail #trend

⚔️ Clash of the Supermarkets Following up on my recent visit to Fairprice @ Clarke Quay, I'm intrigued to uncover Singapore's most frequented supermarket and the reasons behind its popularity. Grocery shopping seems to be a beloved pastime in Singapore. Any violent objections? 😉 With a plethora of options ranging from mass-market to premium, Singapore boasts over 30 supermarkets of diverse sizes and formats. However, let's narrow our scope and delve into the larger contenders. 📊 Let's take a poll (open to anyone who's residing in Singapore or familiar with the local supermarket scene). In no particular order, 𝓦𝐡𝐢𝐜𝐡 𝐦𝐚𝐣𝐨𝐫 𝐬𝐮𝐩𝐞𝐫𝐦𝐚𝐫𝐤𝐞𝐭 𝐢𝐧 𝐒𝐢𝐧𝐠𝐚𝐩𝐨𝐫𝐞 𝐝𝐨 𝐲𝐨𝐮 𝐯𝐢𝐬𝐢𝐭 𝐭𝐡𝐞 𝐦𝐨𝐬𝐭? 𝐀𝐧𝐝 𝐰𝐡𝐲? 1. NTUC FairPrice (incl Fairprice Finest & Xtra) 2. Cold Storage & CS Fresh 3, Sheng Siong 4. Giant & Giant Hypermart 5. Meidi-ya Supermarket Please share your answer in the comments below. Tq in advance. :) >>>>>>>>>> Till the next one. I'm Kelvin C.. 👋 𝗜𝗳 𝘆𝗼𝘂'𝘃𝗲 𝗲𝘃𝗲𝗿 𝗲𝗻𝗷𝗼𝘆𝗲𝗱 𝗺𝘆 𝗰𝗼𝗻𝘁𝗲𝗻𝘁, 𝗱𝗼 𝗺𝗲 𝗮 𝗳𝗮𝘃𝗼𝗿 𝘁𝗼 𝗟𝗖𝗦. Your support will motivate me to continue delivering valuable content for you! :) 🔔 Follow Me for a regular dose of retail and marketing share. >>>>>>>>>> #supermarkets #retail #retailnews #kelvinc #ccpn