Maze’s Post

Discovery is a mindset. Get Disco Conf in your calendar & hear the latest insights on user research. https://maze.co/discoconf/ #UX #UXR #UXResearch

🚀 Accelerate Your SaaS Product Growth by 50% 🚀 If you’re a Head of Product striving to achieve faster growth, you’re not alone. Many product leaders face challenges like misalignment between product strategy and customer needs, limited UX research, and slow growth rates. But what if you could turn these challenges into opportunities for rapid growth? At UXpressed, we help mid-sized SaaS companies refine their product strategies to achieve up to 50% faster growth through: 👉 Strategic workshops that align your product with business goals and market needs. 👉 Building a culture of continuous feedback and iteration. 👉Enhancing collaboration between your Product, UX, and Development teams. Let’s connect and discuss how we can help your team achieve faster growth and a competitive edge in today’s market. 🗓️ Book a free consultation today and start driving meaningful outcomes: https://lnkd.in/gn4nhEUf

The Concierge test Technique During one of my personal study over the festive season, I learnt about the concierge test technique as one of the techniques for both User research and discovery ideation techniques and how PMs can utilize it for effective product development. Applying the concierge test technique In the journey of developing our latest product helped us understand the core needs of our users. we took a personalized approach, providing a concierge-like service to a select group of early users. This hands-on engagement allowed us to dive deep into their experiences, understand pain points, and gather real-time feedback. 🤝✨ The concierge test proved invaluable in shaping our product strategy. By offering a tailored experience, we gained profound insights, which enabled us to refine features before a full-scale launch. 🚀 Embracing this dynamic and cost-effective method has undoubtedly elevated our user-centric design process as well as help my team to Adopt innovative ways in building products that truly resonate with our users! 🌟🔍 Happy new week to all the PMs kicking it hard in your pursuit 💪 #ProductManagement #UserExperience #InnovationJourney #usercentereddesign #userresearch

🔍 Exploring Product Thinking 🔍 I’m diving into product thinking—focusing on understanding user needs and creating solutions that really work. Excited to apply these ideas to my projects! #ProductThinking #UXDesign #UserExperience

How to think about organizational learning and building a research culture – Roy Opata Olende, Head of UX Research at Zapier, shares what makes a company's "menu of learning". Excited for this episode to kick off this year of The Optimal Path! https://buff.ly/4byJLmL

Looking to balance all the learning with a little bit of fun? Check our suggestions of some unique activities you can do while in the city. 🤩 👉 https://buff.ly/4bc1dwz #uxlx #uxlisbon #uxdesign #uxresearch #uxstrategy #conference #lisbon #portugal

If you're a #UXLeader, #Designleader, or #Productleader heading to #UXRConf2024 #Conference or residing in #SF in early June, we're hosting an invite-only executive dinner on June 5th. It promises to be a fantastic evening filled with good food and engaging conversation! Please reach out to me directly if you're interested in attending. As my Dad always says, "never turn down a free meal." #uxresearch, #designresearch, and #productresearch.

Innovation starts with listening 👂 Discover how Senior Product Designer Austin Regnery turns community feedback into exceptional user experiences in this #GitToKnowGitLab feature ⬇  

There are hundreds of different philosophies regarding product discovery, and there is (unfortunately) no consensus Heck, even the terminology is different depending on the role! -> Founders talk about "market research", "the mom test", and "ICPs” -> UX Designers & UXRs talk about "user research", "personas", and "research panels” -> Product Managers & Product Designers talk about "discovery", "feature requests", and "opportunity trees” Nobody seems to agree on "the right way to do it"; it's either very scrappy or too academic. However, there is a good middle ground that works for 80% of product teams, bringing 80% of the benefits for 20% of the effort. Sound interesting? I call it "pragmatic customer discovery", and that's what we used to grow lemlist to $25M ARR (for real) I’ve described this approach in this Product Courier edition with Toni Dos Santos and Lucas Nilsson Link in the comment 👇

UX Research and Customer Success teams have a goal in common: to better understand and support our customers' needs. I'm learning more about how our Customer Success teams are doing this today in Salesloft's new series Unchurnable. In this particular episode, Sam Loveland (Chief Customer Officer) and Sarah Norton (Customer Enablement and Experience Programs Manager) explore the key shifts that have impacted the industry over the past 20 years. Check out episode 1 of Unchurnable: https://lnkd.in/gdvAy5nd.