Md Sufiyan’s Post

Good Morning, we hope your week is going well. This week’s article is live. It’s entitled “The Motivation To Deliver A Great Customer Experience”. Click here to read: https://lnkd.in/ejUpme4Y Let us know your thoughts on it, what stands out for you? 

Delivering exceptional customer experiences is essential for long-term success. Our latest blog, “Why Move from Customer Service to Customer Experience” dives into the critical differences between customer service and customer experience, and why transforming your approach can lead to increased loyalty and revenue. Don’t miss out: https://lnkd.in/dYkJxbT3

🚀 Watch our latest video to discover the 5 essentials for a strong customer experience strategy! 📈 For more detailed advice on fostering customer loyalty and distinguishing yourself from your competitors, read on -> https://oxelt.gl/40oM7Bj

🚀 Watch our latest video to discover the 5 essentials for a strong customer experience strategy! 📈 For more detailed advice on fostering customer loyalty and distinguishing yourself from your competitors, read on -> https://oxelt.gl/40oM7Bj

These days, customers don’t just want great customer service. They want a full customer experience. Read our guide to levelling up your dealership's customer experience from first interaction to post-sale: https://lnkd.in/gvt4nG9

As we focus on 2025 roadmaps and planning, here’s a friendly reminder that having customer service and delivering a good customer experience aren’t the same thing. Prioritize your customers and consider what they need in your 2025 initiatives!

🌀Speed is everything when it comes to customer experience! Did you know customers are nearly 3 times more likely to stick with a brand when their problems are solved quickly? But here’s the thing: speed isn’t just about quick replies. Watch below to learn more!

Is PRE-CUSTOMER SERVICE the key to a better customer experience?🤔 As we explore more on customer service this month, let's discuss how this proactive approach can be a game-changer. What's your take on Veronica's action and the overall idea? #CustomerService #ProactiveSupport #CustomerExperience

Are your customer service efforts driving loyalty—or just putting out fires? 🔥 Great customer experiences create lifelong fans. Responding quickly, solving problems, and exceeding expectations can be game-changing. Here’s a challenge: Audit your customer feedback channels. 📊 What’s one way you can improve customer experience today? Let’s brainstorm! 💡

A customer-centric approach is a way of doing business that fosters a positive customer experience at every stage of the customer.