Think Family: Continuing to play our role to protect our customers and children from harm, neglect, and abuse
In 2021, we relaunched our Group-wide approach to Safeguarding with our ‘Playing Your Role’. Three years on, we are building on its success with our 2024-2027 Safeguarding Strategy – Think Family.
At Torus, we are in a unique position to get “behind the front door” of our tenants and customers’ homes where we can identify people at risk of abuse or neglect and provide, which is why we’re encouraging colleagues to ‘Think Family’.
The ‘Think Family’ strategy focuses on the four key principles:
1. The right response and early intervention
2. Think family and professional curiosity
3. Collaboration with partners
4. Learning and continuous improvement
Cath Murray-Howard, Chief Operating Officer, said:
“I am extremely proud of how, despite its complexity, over the past three years, teams from across Torus have embraced this new approach. We have trained 1,800 colleagues and contractors to spot the signs and have seen reports of concerns from our front-line teams increase by 1118% during that time!
“I am now looking forward to the next part of our journey and build on what has already been achieved.”
To learn more, visit our website: https://lnkd.in/eKNXQ7sx
#safeguarding #domesticabuse #childneglect