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Thanks, Joe, for putting your heart and soul into exceptional care!

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Director, Outreach Programs at Southeastern Pennsylvania Transportation Authority (SEPTA)

While viewing video footage in my office, I witnessed a scene that perfectly captures the spirit of our Southeastern Pennsylvania Transportation Authority (SEPTA) SCOPE team. With an escalator out of service, a mother with three young children faced the challenge of navigating steep stairs. Without hesitation, Joe LaRosa, one of our Merakey outreach workers, stepped in to help. He carried the stroller up four flights of stairs, both outside and inside the station. Joe’s quick thinking and genuine care prevented what could have been a serious incident. In a time when negative stories often dominate, it's essential to highlight such acts of kindness. Joe’s actions truly reflect SEPTA’s commitment to a safe and welcoming environment. For more of our "Outreach in Action Success Stories," follow SEPTA_SOCIAL on Instagram or X. #SEPTAOutreachInAction

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Michael Minauro, CRS, CRSS

Certified Recovery Specialist Supervisor (CRSS) for Merakey Mobile Services and PPD Behavioral Health Unit

2mo

This is awesome! Another great example of Merakey's Mobile Teams thinking outside the box and having a positive impact on our communities! 💪 👍

Always so proud to be with Merakey! This is another example that we live the mission!

Great job Joe! This is an example of how supportive and empathetic our outreach team is. Always ready to lend a helping hand or ear to those we serve in our community along SEPTA.

Joan Vieldhouse CRS

URBAN AFFAIRS COALITION/ ODAAT

1mo

this is amazing!!

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