Michael Richartz’s Post

Register today for the upcoming live webinar hosted by Reuters in partnership with Cognizant, Biogen, Merck, and Novo Nordisk. This webinar will take place on May 14, 2024, at 11 am ET. In this discussion, industry leaders will explore the new customer care reality for pharma and how emerging technologies like generative AI can help biopharma companies shift the paradigm – from transactional and ad-hoc to deliberate and holistic. Panelists will share their perspectives on: • Understanding the business case for customer care transformation across various support centers • How generative AI empowers customer support in life sciences • Using personalization and precision to enhance customer experiences through data • Streamlining customer care operations for enhanced efficiency and scalability • Future trends and opportunities in AI-driven customer service

Register today for the upcoming live webinar hosted by Reuters in partnership with Cognizant, Biogen, Merck, and Novo Nordisk. This webinar will take place on May 14, 2024, at 11 am ET. In this discussion, industry leaders will explore the new customer care reality for pharma and how emerging technologies like generative AI can help biopharma companies shift the paradigm – from transactional and ad-hoc to deliberate and holistic. Panelists will share their perspectives on: • Understanding the business case for customer care transformation across various support centers • How generative AI empowers customer support in life sciences • Using personalization and precision to enhance customer experiences through data • Streamlining customer care operations for enhanced efficiency and scalability • Future trends and opportunities in AI-driven customer service

Register today for the upcoming live webinar hosted by Reuters in partnership with Cognizant, Biogen, Merck, and Novo Nordisk. This webinar will take place on May 14, 2024, at 11 am ET. In this discussion, industry leaders will explore the new customer care reality for pharma and how emerging technologies like generative AI can help biopharma companies shift the paradigm – from transactional and ad-hoc to deliberate and holistic. Panelists will share their perspectives on: • Understanding the business case for customer care transformation across various support centers • How generative AI empowers customer support in life sciences • Using personalization and precision to enhance customer experiences through data • Streamlining customer care operations for enhanced efficiency and scalability • Future trends and opportunities in AI-driven customer service

Register today for the upcoming live webinar hosted by Reuters in partnership with Cognizant, Biogen, Merck, and Novo Nordisk. This webinar will take place on May 14, 2024, at 11 am ET. In this discussion, industry leaders will explore the new customer care reality for pharma and how emerging technologies like generative AI can help biopharma companies shift the paradigm – from transactional and ad-hoc to deliberate and holistic. Panelists will share their perspectives on: • Understanding the business case for customer care transformation across various support centers • How generative AI empowers customer support in life sciences • Using personalization and precision to enhance customer experiences through data • Streamlining customer care operations for enhanced efficiency and scalability • Future trends and opportunities in AI-driven customer service

Register today for the upcoming live webinar hosted by Reuters in partnership with Cognizant, Biogen, Novo Nordisk, and Bristol Myers Squibb. This webinar will take place on May 14, 2024, at 11 am ET. In this discussion, industry leaders will explore the new customer care reality for pharma and how emerging technologies like generative AI can help biopharma companies shift the paradigm – from transactional and ad-hoc to deliberate and holistic. Panelists will share their perspectives on: • Understanding the business case for customer care transformation across various support centers • How generative AI empowers customer support in life sciences • Using personalization and precision to enhance customer experiences through data • Streamlining customer care operations for enhanced efficiency and scalability • Future trends and opportunities in AI-driven customer service

From shaping the market to pivoting tactics proactively, AI-infused solutions can drive more sophisticated and efficient product launches. In this on-demand webinar, my colleagues Emily Mandell and Karthik Sourirajan explore the evolution of #pharma launches and how pharma companies of all sizes are using AI to overcome challenges and maximize impact. Find out what they recommend. https://lnkd.in/emhsJnZN

Plan to join us May 8 for an insightful discussion: "Can AI reveal real-time insights?" In this Reuters Events Pharma webinar, Within3 CEO Lance Hill, Neeraj Goel Mittal of GSK, Nathan Lear of AstraZeneca, and Carlos Eid of Novartis will discuss how pharma is leveraging market behavior analysis for commercial and #medicalaffairs success. Key topics include: 1️⃣ The significance of market behavior analysis in the commercial landscape 2️⃣ How leading companies integrate data sources for customer insights 3️⃣ Actionable tips for implementing a market behavior analysis framework Save your spot: https://lnkd.in/gCm79Bmv

Fascinating period ahead of us - 2024 looks like a cornerstone in the use of GenAI in pharma - the real proof of concept is starting now and will show us if and how GenAI can bring a competitive advantage as well as ultimately add-value to patients communities - the promise is immense on many aspects of the value chain.

Biopharma companies are realizing they've mishandled and underutilized their scientific data. Data connectivity and automation aren't enough. They're moving beyond outdated management strategies to build a foundation for analytics and Scientific AI. Discover the new paradigms in our latest white paper: https://lnkd.in/en5Psqsz

Unlocking AI success in Pharma can be challenging, but it's not impossible. From data mismanagement to unrealistic expectations, there are many pitfalls to overcome. The key to success is #AILiteracy. Empower your leaders to strategize effectively, target impactful projects, and bridge the gap between business strategy and data science. Let's drive #PharmaInnovation forward with the power of AI. 🚀🌐💡