Misco Products Corporation ’s Post

Ajith Mohan Karimpana Keyur Zaveri Furlenco House of Kieraya Kaviraj Sharma Deepak Chawla Avinash Darshi Deepika Chhetri Jayanth K R Nitesh Mohandas This is to bring to notice that it has been an horrendous experience with Furlenco. The request is open now for more than 3 weeks now but still not resolved even after following up daily. There is no response or anything from their shitty customer service/operations team. Supposed to be fixed in 48 hours (That's what their initial communication said). Like Seriously? Neither are you taking the product back nor fixing it neither are you replacing it. On top of that my entire 6 months rent is also not refunded and blocked. The product is not working since delivery as its a Fridge and its very difficult to manage a household with out one and yet its close to a month now. I have seen only a mockery of customer service. No one picks up the call. No one cares to respond. And yet the management keeps advertising of how good their service and company is. Laughable. Not to mention that their has been numerous other posts like mine flooding the internet. So I guess its a known offender and a dabba company at best. So stop fooling people with the facade of convenience and comfort, because honestly it's quite the opposite!

𝐀 𝐅𝐨𝐥𝐥𝐨𝐰-𝐔𝐩 𝐨𝐧 𝐌𝐲 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐰𝐢𝐭𝐡 𝐏𝐞𝐩𝐩𝐞𝐫𝐟𝐫𝐲’𝐬 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 – 𝐀 𝐋𝐞𝐬𝐬𝐨𝐧 𝐢𝐧 𝐏𝐨𝐨𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 In my previous post, I highlighted the #frustrating #experience I had with #Pepperfry’s customer support and their operational inefficiencies. The day after my post, I received a call from their team, promising that the issue would be resolved within the next 24 hours. Unfortunately, despite their assurances, the situation remains unchanged. No one from #Pepperfry has taken the necessary steps to address the problem or even follow up on their commitment. It’s disappointing to see such a lack of #accountability and #customercare from a brand that promotes itself as a leader in the #furniture market. This experience has shown me that it’s not just about making promises; it’s about following through with action. A company's #reputation is built not on words but on how it treats its customers when things go wrong. #Pepperfry, it’s time to step up, take responsibility, and deliver the service you promise. Customers deserve better than empty reassurances and broken commitments. #badexperience #patheticcustomersupport Pepperfry

It's a New Day and a New Year!! Excited for 2024 and the opportunities my team and I will make happen to further strengthen our customer/professional relationships and to earn new business in our market! Ask us what we are about... #Veritiv #experiencedteam #packagingsolutions #facilitysolutions #consultativeselling #customersupport #corrugatedpackaging #packagingequipment #foodandbeverageindustry #fulfillmentservices

Recently I had to call a large delivery company and the large company I buy some pricey prescription food for my cat. I needed customer service. The phone option menus were not customer friendly and my service needs were complex so none fit in the "buttons." The pet food company did the better job as I was able to get a person on the line and managed to resolve the problem after slogging through a maddening litany of rigidly scripted "conversation." The delivery company was completely hands off, resulting in a 4 week adventure that did result in our successful package pick up at their facility (they delivered our package to the wrong address). It is a customer service win when a human actually answers a call - it should not be surprising when it happens! No employee likes the ambush of an incoming call but simply answering the call is the win for everyone. No call is perfect so that is not the goal. Talking to customers leads to solutions, however challenging they may be - customer centric means we talk to customers. We can all do better.

🌟 Meet Sonja, our Head of Customer Service. A true cat lover—because, as she always says, "one is never enough!"—Sonja keeps her energy up with plenty of coffee and the occasional well-deserved cocktail. 1) What do you enjoy at your daily work? "I love leading an international team and being at the forefront of solving challenges for our valued customers. It’s incredibly rewarding to know that the work we do directly contributes to their success. 2) How do you relax during your free time? "Spending time with my cats is my ultimate stress relief—they always keep life interesting. And when I'm not with them, I enjoy relaxing with a great cocktail and catching up with friends." 3) What is your superpower? "My superpower is turning challenges into success stories. Whether it’s solving customer issues or managing my team, I thrive on making things happen with a positive outcome." #Teufelberger #strapping #CustomerService #OneTeam #Sales #Service #CustomerFirst

During the lifetime of a partnership with our customers lies many processes and tasks to ensure that products are always delivered smoothly and efficiently. To Tina Marie Munch, service is vital to ensure our customers can always trust and reach us. When taste and speed matter. #EinarWillumsen #CustomerPartnership #SmoothDelivery #EfficientProcesses #ServiceMatters #CustomerSupport

To all CUSTOMER SERVICE PROFESSIONALS: It’s Friday, and it’s the last day for the observance of Customer Service Week. Customer service professionals all over the world do the hard work of taking care of customers and building the image of the company they work for. Those of you in the customer service industry are no different. We all know the challenge of trying to put a smile in your voice when the last customer you assisted tried their best to wreck your day. Instead, you hung in there, took that deep breath, cleared your mind, found your chi and got the job done. No one would have ever known there was an issue. I know that customer service is not always easy. While not a glamorous job, recognizing a customer’s worth and helping turn a difficult situation into a reason to celebrate has great reward. There’s no better feeling turning what started out as a hostile call into a conversation about kids, grandkids, and ultimately receiving compliments for a job well done. While often overlooked, you are the front facing ambassadors for your company, and as such, you are everything! Never take what you do for granted. Today – we celebrate you!!! Thank you for all of your hard work and dedication.

Thrilled to be hopping on a plane today to be with the amazing team of Lloyd Companies in South Dakota! I'll be giving my "Customer Service Survival Guide" workshop for their teams. I LOVE giving doing this talk because: 1) Serving today's customer is NOT easy. (Did someone say, "Preach!"?) 2) I intentionally designed it to feel different than other customer service trainings and talks, and to go deeper in some areas. 3) Even though I cover the idea of customer service differently, the team will have some meaty practical strategies that they can implement right away 4) I love helping people help others! Let's go! 🛫

Good Customer Service be like

👑 Is the customer still king? 👑 Have you ever experienced the hustle and bustle of Gateville Market on a Saturday? It's a vibrant scene with vendors selling their products, especially the selection of fruit stalls offering a variety of quality fruits and vegetables. I enjoy supporting smaller stands not just for their excellent service but also for the relationships I've cultivated over the years. However, this past Saturday, my experience took an unexpected turn. I encountered a new helper with quite an attitude that left much to be desired. Needless to say, I quickly moved on to another stall. But then, I found myself back at the sweet stand, contemplating my favorite treats. Here, this gentleman went above and beyond by inviting me to taste without any obligation to purchase. His confidence in his product and his commitment to customer satisfaction spoke volumes. And yes, because of his genuine interaction and assurance of quality, I left with three bags of sweets, despite there being no real necessity to buy them. In my sales background, I've seen firsthand the impact of exceptional service on customer loyalty. Clients would travel far to purchase our products, and even after a year, they'd return, sometimes just to say hello or bring us snacks. It's all about how we treat our customers during and after the sale. Do you drive past several garages before you arrive at the one where you know you will receive great service and that they know who you are? Share your experiences below! Let's celebrate businesses that prioritize customer satisfaction and build meaningful connections. #CustomerExperience #BuildingRelationships #ServiceWithASmile #BuildingConnections