Mohit Tandon’s Post

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Executive | Insurance Leader | Gen AI Transformation | Consulting | BPS | Data | Digital | Analytics

Are you curious about integrating generative AI into the customer experience? Hear from Orlando Gadea Ros, Global VP of Customer Experience at Stanley Black & Decker and Narasimha Kini, EVP, EXL on how gen AI empowers agents for richer, interactive and personalized customer experiences. #GenAI #CustomerExperience #BusinessInsights

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