Going to customer testing on Monday. Boom Made in the USA MT-RSR
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How did this public transportation company utilise Oration to address a rapid increase in calls, ultimately achieving a remarkable 90% positive sentiment and zero customer complaints? Download our case study to gain valuable insights. https://bit.ly/3wpwP2u #contactcentre #orationbyconvai #aprobecxcompany
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There is still time to sign up to this week's webinar where we share how you can monitor customer outcomes ongoing and meet your obligations to the FCA Consumer Duty. https://hubs.ly/Q02Ky0WY0
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How Shipment Visibility Is Enabling Freight Forwarder Growth and Customer Loyalty https://bit.ly/3LzDuLK
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DDU / DDP shipping - the topic on EVERYONES mind right now 🤔 Nala is back, giving us world class insights into how shipping DDU can negativity impact international customer loyalty and retention 😅 Drop myself or Emily Young a message to find out how we can help! 📫 #TheEcommerceOS #EcommerceEvolved Swap
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How Shipment Visibility Is Enabling Freight Forwarder Growth and Customer Loyalty https://dy.si/1M7Tsy
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The FCA are pivoting the focus of the Consumer Duty regulations to the ongoing monitoring of customer outcomes. Have you got your metrics and measurement processes in place? Join us next month as we share how you can get it right first time. https://hubs.ly/Q02JJjxP0
Webinar: FCA Consumer Duty - Monitoring Customer Outcomes
info.irrationalagency.com
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Join our webinar on 5th September at 4pm - find out how the FCA expects firms to monitor #ConsumerDuty outcomes, and how you can do it cost-effectively
The FCA are pivoting the focus of the Consumer Duty regulations to the ongoing monitoring of customer outcomes. Have you got your metrics and measurement processes in place? Join us next month as we share how you can get it right first time. https://hubs.ly/Q02JJjxP0
Webinar: FCA Consumer Duty - Monitoring Customer Outcomes
info.irrationalagency.com
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Simplify and accelerate your #FTTH and #FTTA Test and Inspection process with the #FlowScout SE100 Single Ended Test Set. Cut costs, avoid setup mistakes, and improve customer satisfaction by minimizing visits to subscriber locations and demarcation points. Learn more here: https://bit.ly/3Bcavvx #AFL #Hyperscale #OpticalFiber #Fibertesting #CableTesting
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What is the RATER Model? Customer Service Quality Framework This guide will cover the RATER model in detail and how you can use it to improve customer services.
What is the RATER Model? Customer Service Quality Framework
Chairman Of the Board at Machining-Technology & MT-RSR - Retired 3M executive
8moCongratulations and Thank You to the team.