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We've all had it happen before. We’re walking through a store grabbing various items, only to discover that there's a perfect bundle of what we're buying already on display. A thoughtfully curated product bundle can create a positive customer experience, introduce them to new products, and help you move inventory. Learn more in our latest blog! #Retail #RetailConsulting #RetailSales #Blog #SmallBusiness #BusinessOwner #SilvermanConsulting https://lnkd.in/gg9yaMqh

Watch These 5 Top Tips For Protecting Your Holiday Campaigns With Jack Shields, Global Director, Customer Success At CHEQ.AI. Find out more about CHEQ and how the can help you here > https://cheq.ai/ #ecommerce #retail #online #onlineretail #consumer #blackfriday #peak 

Unlock the secret to lasting customer relationships even during peak seasons! 🌟 Our latest insights delve into effective strategies for engaging seasonal shoppers and transforming them into loyal patrons. Learn how to enhance their shopping experience, exceed expectations, and keep them coming back long after the holiday rush. Join the conversation on nurturing year-round customer loyalty from seasonal sales. 🛍️🎄📈 #CustomerLoyalty #SeasonalShopping #RetailSuccess #BusinessGrowth #EngagementStrategies https://lnkd.in/gYxhBrtT

We were thrilled to have Jack Shields share 5 Top Tips for Protecting Your Holiday Campaigns with IMRG - take a look here!

TL;DR Not all traffic this holiday season will be good traffic. Here's what to look for... 1. Vanishing of inventory, can mean high demand & high value products leave your virtual shelf a lot quicker. This can result from denial of inventory or scalper attacks. Leaving your loyal customers who you want to convert, with a different experience with your products (products not available). 2. Unexpected spikes in traffic from regions of the globe you don't normally work in and at strange hours, can be the start of a cyber attack. The data you're getting from this traffic can lead to skewed business decisions. 3. Excessive rate limits on login pages. 1st party data is in high demand. If your team is noticing an increase in bounce rate or invalid logins, this can be invalid actors trying to leverage stolen credentials. 4. High bounce rate and cart abandonment. If you're seeing a ton of users drop off at a certain point, a potential bad actor could be trying to inject malicious code onto your site. Journey hijacking is a concern here. 5. Draining of ad budget. If you're able to identify that your spend is being drained extremely quickly, it can be a result of invalid click fraud.

The vast majority of retailers believe that their customer experience is at or better than their peers, but new data says otherwise https://lnkd.in/eyWxaJWu 86% of retailers believe that their customer experience is at or better than their peers. #retail #TRI Chain Store Age

Here’s how I enhanced the in-store shopping experience with personalized touches: 1) Personalized Recommendations: I ensured every customer received personalized product suggestions tailored to their unique preferences and needs. This personalized approach helped customers discover items that truly resonated with them, enhancing their shopping satisfaction. 2) Exclusive Offers: We crafted special discounts and promotions exclusively for our loyal customers. These exclusive perks not only rewarded their loyalty but also made them feel valued and appreciated, fostering a stronger connection with our brand. 3) Tailored Customer Service: Providing personalized assistance was key to creating a seamless shopping experience. Our team was trained to offer individualized support, from helping customers navigate through choices to providing expert advice based on their specific requirements. This personalized service ensured that every visit to our store was enjoyable and productive for our customers. The outcome? Increased customer satisfaction, loyalty, and a memorable shopping experience for all! Interested in learning more about enhancing your retail experience through personalization? Drop a comment below and let’s continue the conversation. Share this post with others who might find these strategies helpful! #RetailExperience #SmallBusinessTurnaround

How well do you know your shoppers? 🛒🤔 Understanding your customers is essential to delivering first-class retail experiences across your shopping mall. 🛍️ That's why we've dedicated a blog to identifying the different types of customer profiles and how to engage them! 🚀 Take a look for yourself: https://bit.ly/4eKTw2s Don't just meet your customers' expectations, exceed them with Coniq. 🤩 #CustomerProfiles #RetailExperiences #Coniq #TechnologyTakeover

Understanding customer profiles is crucial for retail success! Personalizing experiences and optimizing layouts based on shopper behaviors can significantly boost loyalty. Interested in learning more? Check out our latest blog for insights on leveraging customer insights in retail! 🛍️💡 #RetailStrategy #CustomerExperience #CheckOutOurBlog

Elevate your retail experience with our latest blog post, "Mastering the Art of Customer-Friendly Shopping Experiences," which unveils key tactics to improve your in-store customer journey. Read more 👉 https://lttr.ai/AVSdb #retail #customerexperience