Guiding Nonprofits to Success: Staff Spotlight on Erin Webb
It's National Volunteer Week, and Erin Webb, program manager for custom training and education at the Edyth Bush Institute (EBI), knows all about attracting and managing volunteers for a nonprofit organization. She has a depth of experience in working with nonprofits including the Pet Alliance of Greater Orlando, Bridges of Light Foundation, and the National Alliance on Mental Illness. She came to EBI after taking a few professional development workshops with them and being impressed with their caliber and understanding of the nonprofit sector.
At the Edyth Bush Institute, Erin focuses on custom offerings and solutions. "An organization may reach out with a specific idea, challenge, or need and the beauty of custom programming is that I have the opportunity to be creative with the offerings and deliverables. I get to think differently about our sector's most challenging and pressing needs." When it comes to her work, Erin is passionate about being able to serve and help the nonprofit sector in Central Florida (where she was born and raised) and also throughout the southeast United States. "I love helping orgs feel supported and equipped to handle the world's biggest, most challenging work like homelessness, child hunger, and animal welfare, and making sure they have extra tools in their toolbox through our customized solutions so they can increase their impact".
Utilizing volunteers is a key component for many of the orgs Erin works with. She's seen the impact volunteers can have firsthand. "They can help get that org one step closer to fulfilling its mission in a way staff may not be able to or have the capacity for" Volunteers also help share the mission of an org and can strengthen the overall community feel of a shared goal. One tip Erin has for working with volunteers is to make sure there is clear communication. "Clarity is kind. Providing clear expectations is the most helpful thing you can do to set a volunteer up for success." She also emphasized the importance of thanking them and listening to their feedback.
One last note from Erin about nonprofits: "While they are doing this great work, it's important to remember that nonprofits are business and should be treated as such." When Erin isn't working, she loves spending time outdoors with her husband and dogs, going to the beach, surfing, and traveling to visit her sisters. We are thrilled to have Erin at EBI doing this important work and helping to guide nonprofits to success. #FiatLux
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