How you treat your employees guides how they treat your customers.
The article "5 Factors That Make for a Great Employee Experience" by Harvard Business Review highlights the key elements that contribute to a positive employee experience.
The article emphasizes that companies need to invest in their people just as much as they invest in the customer experience, as a great employee experience directly translates to better business outcomes in terms of retention, engagement, and innovation.
The five most important factors identified are:
✅Mutual trust between employees and the organization
✅Accountability and commitment from the C-suite to employee experience
✅Alignment between employee values and the company's vision
✅Recognizing and rewarding employee success
✅Providing seamless and efficient technology to support employee productivity
These five factors are intertwined and each builds on the other to create a wholesome experience for the employees. If you do little things often for your employees, it adds up to satisfaction at the workplace. Of course our employees are well adjusted, with regular chiro care and massage.
Read the full article here: https://lnkd.in/gxJYbzEX