🚀 Exciting News! Netomi AI is thrilled to announce our partnership with Transcom and Awesome CX to unleash the transformative power of GenAI in customer experience at a global scale.
🌟 This collaboration marks a significant step forward in completely redefining the landscape of customer support. As Jonas Dahlberg, President & CEO of Transcom, rightly points out, "CX professionals are the real heroes of the AI revolution." Together, we are committed to empowering these heroes with AI superpowers that enhance their capabilities and enable them to focus on higher-value tasks.
✨ At Netomi, we believe in the boundless potential of AI to redefine knowledge work. With our Sanctioned Generative AI and Transcom's extensive global reach, we're on a mission to revolutionize how businesses interact with their customers. With AI, brands can even be proactive in providing customer care, anticipating requests and offering preemptive resolutions. As our Founder and CEO, Puneet Mehta says, “AI is set to build customer love like never before."
🔗 Dive into the details of how we're setting new standards in customer and agent satisfaction in 28+ countries across hundreds of global brands. Read more about our journey towards revolutionizing customer love:
https://lnkd.in/gchFFs9g
Thanks to WndrCo, Jeffrey Katzenberg, Justin Wexler, for their support in this effort.
Matthew D. Mann, CFA, Logan Allin from Fin Capital
#Partnership #AI #CustomerExperience #NetomiAI #Transcom #Innovation #GenAI
Transcom and Netomi are partnering to unleash the power of GenAI at scale in CX.
“CX professionals are the real heroes of the AI revolution. By enabling agents with a suite of tools that assist and empower them, and let them focus on higher-value work, we believe we’ll be able to set a new standard when it comes to customer satisfaction and agent attrition rates”, says Jonas Dahlberg, President & CEO Transcom.
"The potential for AI to redefine knowledge work is limitless. With Netomi AI and Transcom's global reach, we are set to revolutionize the way businesses engage with their customers," says Puneet Mehta, Founder and CEO of Netomi AI.
Read more: https://lnkd.in/gchFFs9g
