Nicole Constantine’s Post

Thrilled to have shared insights at the Patient Access Collaborative on leveraging industry benchmarking data to optimize Contact Center performance. An invaluable opportunity to exchange best practices and learn from fellow industry experts. Together, we're driving excellence in patient access and customer experiences! #ContactCenter #Benchmarking #IndustryInsights"

The Impact of Effective Workforce Planning on Patient Satisfaction in Community Health Workforce planning isn't just about ensuring you have the correct number of staff with the right skills. It also is crucial to patient satisfaction and overall community health outcomes. When your workforce is well-planned and well-supported, your patients benefit from: - Shorter wait times and improved access to care - More personalized attention from staff who aren't overworked or burnt out - Consistent, high-quality care from experienced professionals - A positive, welcoming environment that promotes healing and well-being At CB3 Connections, we understand the direct link between workforce planning and patient satisfaction. We work closely with community health leaders to develop workforce strategies that prioritize patient experience and outcomes. How has your organization's workforce planning impacted patient satisfaction? We value your experiences and insights. Share them in the comments to contribute to our collective understanding and efforts towards better patient care.

The unique perspectives of healthcare leaders under 40: Leaders of all backgrounds bring varying styles and perspectives to roles at hospitals and health systems. This includes the next generation of healthcare leaders, who bring their own approaches to the issues they focus on each day, including philanthropy, technology and culture. http://dlvr.it/T31ff9

How to improve workforce wellbeing and productivity in a healthcare system with competing priorities and limited resources?    By using data to help leaders think differently to develop radical people strategies and methods and make better decisions to address the unique needs of their workforce.    Thank you to HPMA Healthcare People Management Association for hosting a webinar with Naeem Younis, STRASYS founder and CEO, Melissa Swindell, CPO, Alder Hey Children's NHS Foundation Trust, and Heather Barnett, CPO, Liverpool University Hospitals NHS Foundation Trust.     Read more here to discover the key takeaways, practical insights and real-world success stories. https://lnkd.in/eyk7riRx   #ThinkingDifferently #WorkforceTransformation #DecisionIntelligence #” 

Staffing challenges and financial concerns continue to be top of mind for CEOs in the healthcare industry. According to the ACHE survey, these remain the top two issues for the year. If your system is struggling to find staff in the revenue cycle, it could be negatively impacting your financials. In such a scenario, it's worth considering if AGS can help address these concerns for you in 2024. Check out the ACHE survey results here: https://lnkd.in/gnceFRPA

Giving healthcare workers more flexibility and control can boost job satisfaction and improve patient outcomes. Join us for this August 28 webinar to hear from experts at Northwell Health, UPMC, and Texas Children's Hospital about how our cutting-edge technologies are helping care teams thrive in today's healthcare environment. https://lnkd.in/euCqPH3E

By uncovering savings opportunities through a real estate portfolio assessment, healthcare organizations can redirect their resources towards growing their care network and expanding facilities to reach and serve a larger patient population. If you are interested in how this process can benefit your organization, don't hesitate to reach out!

Memorial Hermann Health System is pleased to announce the launch of a new thought leadership blog, Forefront, which will share insights drawn from a century of service to the Greater Houston community and the expertise of caregivers working at the cutting edge of health care. In a rapidly changing health care environment, Memorial Hermann’s innovative leaders are shaping industry best practices and pioneering new approaches to make health care more accessible, more affordable and more equitable. We’re reaching beyond our hospital and clinic walls to address social needs in an effort to promote health on a population level. Blog posts will touch on some of the most pressing challenges facing health care today, such as the promise and pitfalls of using AI in clinical settings; efforts to address rising health care costs and create value for patients and communities; the critical shortage of health care professionals; responding to the increasing threat of workplace violence; and tackling America’s worsening mental health crisis, with a staggering imbalance between growing need and inadequate resources. These issues are top of mind every day at Memorial Hermann, where we’re coming up with innovative solutions that will enable us to keep building healthier communities, now and for generations to come. The all-new Forefront blog will be updated regularly and can be found here: https://bit.ly/497mciS. #Healthcare #Leadership #Blog

Hawaii's unique healthcare workforce challenges are nothing new, but they do require fresh solutions and ideas in order to bring about lasting change. Encouraging contingent workers to make their way to the state is half the battle. The real challenge is building a pipeline that meets the islands' long-term needs. The video below illustrates how Prolink is working with healthcare leaders in Hawaii to do just that.  Watch: Going Beyond the Business (featuring Hilton Raethel and Kris Cannon)

#healthcareworkforce #togetherwearestronger #collaborate #coordinate #thearizonawewant "Join the Second Annual Arizona Healthcare Workforce Summit and support statewide healthcare workforce collaboration. We must work together to retain young talent, build career pathways to support economic mobility, and address critical workforce needs. With an influx of funding to address statewide healthcare workforce development and many initiatives underway, the Summit will facilitate strategic collaboration and maximize our collective awareness and impact" https://lnkd.in/g5GeZtNG