In 2023, the increasing use of advanced technology changed how businesses communicate with customers. But what can we expect in the customer experience as we go into 2024? Joining us on today’s episode of The Small Business Show is Joseph Michelli, Ph.D., Speaker, New York Times Best-Selling Author, and the CEO of The Michelli Experience. Michelli shares his perspective on this topic. #asbn #smallbusiness

Navigating the product landscape without data is like exploring uncharted territory without a compass. 🧭 Check out this Glassbox on-demand webinar and learn how to use data as your North 🌟. Gain insights on effective techniques and strategies that help product managers lead with precision. 💡 Catch a glimpse below and embark on your data-led journey by watching the full webinar here: https://bit.ly/3tZ3ISy Glassbox

On this episode of Driving Insights, we explore how to transform Express Service into a profit-generating powerhouse! 🚀 Learn the "Big 3" concepts and proven strategies to drive revenue and delight customers. 🔧💡 https://lnkd.in/eYyckAT2

Join IMAGINiT experts on December 7th to kickstart your digital factory journey by gaining a comprehensive grasp of your facility's current state in our upcoming webinar series!

🔍 Considering migrating to OpenTelemetry in production? Get expert guidance from our CEO Mike Kelly and Head of Product Ryan Goins in our upcoming webinar! 📅 Join us on Tuesday, March 26th at 11AM PT for an insightful workshop where we'll delve into key considerations before taking the next step with OpenTelemetry. 🚀 Here's what you'll learn: ☑️ How to get started with OpenTelemetry ☑️ How to choose the right OTel Collector distro for your organization ☑️ Current snapshot of the stability of Logs, Metrics, and Traces ☑️ Considerations before deploying OpenTelemetry in your environment ☑️ Strategies for migrating from proprietary agents ☑️ How to remotely manage OTel collectors Don't miss this opportunity to gain actionable insights and make informed decisions. Register now! https://buff.ly/49UXGlJ #OpenTelemetry #Webinar #TechWorkshop #IndustryInsights

Thanks again to Andrew Pryfogle and our awesome friends at CX Effect for facilitating a thoughtful discussion around the existing challenges when it comes to delivering effective training to employees, and how Bright Software, Inc. is blazing a new trail in delivering scalable practice and automated, personalized coaching to employees globally. Check out the conversation to learn more about the new way to think about corporate L&D. This will become the primary method of learning delivery across the globe as more organizations learn about it. #PracticeMakesPermanent #EmployeeExperience #Simulations #LearningAndDevelopment

Don't miss it - we're teaming up with Trace3 for a two-part lunch-and-learn session on Thursday, August 8 in Denver! This event is perfect for business decision-makers to learn the details and benefits of OpenTelemetry. You'll learn how to leverage OTel to enhance your observability journey. Chronosphere https://okt.to/p5wv12

A quick peek into the insights from our recent conversation with Danielle Prince of Wyze! This episode explores maximizing beta test outcomes, improving product development, and enhancing customer support. https://hubs.la/Q02JNYyy0

Don't miss it - we're teaming up with Trace3 for a two-part lunch-and-learn session on Thursday, August 8 in Denver! This event is perfect for business decision-makers to learn the details and benefits of OpenTelemetry. You'll learn how to leverage OTel to enhance your observability journey. Chronosphere https://okt.to/wxyIf8

There are two types of revenue forecasts. Most leaders poll their team, roll up a ballpark number, and call it a day. Then, at the end of their quarter, they wonder what went wrong. But top teams take a different approach. They know a pinpoint forecast unifies the team and drives bottom-line impact. So, they use tech to name their number... every single quarter. To find out how to implement this winning approach, join us for the next event in our interactive, demo-based series, Clari Live: How to Nail an Accurate Forecast, on Thursday, June 27 at 8 am PT. During the session, you’ll learn: - How to judge roll-up calls - How to spot risks in critical deals - How to build an always-on dashboard - And much more RSVP here: https://bit.ly/4cCz95X