Offerd’s Post

Congrats to my dad (Tim Barlow) on 30 years at the same company- that’s very rare in this day and age. He’s taught me a lot in life but here are a few thing’s that stick out to me at the moment. 1. Do one thing everyday of your life that scares you. True growth happens when you are out of your comfort zone. 2. When you tell someone that you are going to do something, do it: when you inevitably make a mistake because we are human, take accountability for it and don’t let it happen again. 3. The grass isn’t always greener on the other side. Work hard where you are at and God will handle the rest. 4. The harder you work - fhe “luckier” you get. 5. Underachievers can’t stand overachievers and overachievers can’t stand underachievers. 6. The difference in the person at the top of the leaderboards every month and the person at the bottom of the leaderboards every month boils down to their mindset and discipline. 7. Whether you think you can or think you can’t - you’re right.

🌟 Empowering Excellence: The Benefits of Being a Woman-Owned and Led Organization 🌟 In today’s business landscape, diversity and inclusion are not just buzzwords—they are vital drivers of innovation, growth, and sustainability. As a proud woman-owned and led organization, we are excited to share the unique benefits that this distinction brings to our company and our community: 1. Diverse Perspectives: Women bring diverse viewpoints and approaches to problem-solving, fostering creativity and innovation. This diversity helps us to better understand and meet the needs of our customers and stakeholders. 2. Inclusive Leadership: Women leaders often excel in creating inclusive environments where all team members feel valued and empowered. This inclusivity boosts employee morale, collaboration, and retention. 3. Stronger Financial Performance: Studies have shown that companies with diverse leadership teams perform better financially. Our commitment to diversity drives our competitive edge and contributes to our bottom line. 4. Enhanced Company Reputation: Being a woman-owned business enhances our reputation and brand loyalty. Customers and partners appreciate our commitment to diversity and inclusion, which strengthens our relationships and market presence. 5. Access to New Opportunities: As a certified woman-owned business, we gain access to new business opportunities, including government contracts and corporate supplier diversity programs, that support our growth and expansion. 6. Role Models and Mentors: Our leadership serves as role models and mentors, inspiring the next generation of women in business. We are dedicated to fostering a culture of mentorship and support, helping to develop future leaders. 7. Community Impact: We are passionate about giving back to our community and supporting initiatives that promote gender equality and empowerment. Our success allows us to invest in programs that make a positive impact on society. Being a woman-owned and led organization is more than a badge of honor; it is a commitment to excellence, innovation, and empowerment. We are proud of our journey and excited about the future we are building together. Let’s continue to champion diversity and drive positive change in the business world! 💪💼🌍 #WomenInBusiness #DiversityAndInclusion #WomenLeadership #Innovation #Empowerment #BusinessGrowth

How should you show up at an association event or conference? I had the privilege of attending the LeadingAge California BOLD Age Annual Conference this week. Jeannee Parker Martin, Kevin Tuuaga, Soua Vang, and so many others orchestrated a remarkable environment that fostered learning, growth, and most importantly, a sense of community among industry professionals. As a sales professional, I've often pondered about the best way to approach these events. What are my priorities? What do I hope to gain? What can I contribute? These questions have led me to some valuable insights over the years. Let me offer three suggestions . . . 1) Focus on making friends. Over the course of the 10 years that I have attended this conference, I've made lifelong friends. Individuals who would share a meal with me, visit me in the hospital if I was sick, and join me in celebrating some of the significant accomplishments of my life. This is the real value of these conferences—the friendships you develop over the years. 2) Make a contribution. Mary Muñoz from Ziegler received the Award of Honor because of her contribution to the association and its members over her long and distinguished career. I was inspired by how she “led to” and worked with the members side by side to elevate the experience of older adults. Yes, she sold her service and earned some business along the way, but not because of her slick one-minute pitch, but because she used her gifts, skills, and abilities to make a contribution to the members of the association. 3) Offer encouragement. Instead of leading with what you do, commend others for their work, their contribution to the industry, and their impact on others' lives. Most people don’t hear those things often enough (thank you, Tiffany Karlin) Play the long game. Invest. Help. Encourage. Support. And then, I think you'll find that good business, the right business, comes as a result.

Here's how you can exude confidence during property inspections and showings1Know Your StuffBefore stepping into a showing or inspection, ensure you're armed with all the necessary information about the property. This includes understanding the property's features, history, and any maintenance issues that have been addressed or are pending. When you can answer questions on the spot and provide detailed explanations, you signal to prospects that you're a reliable and authoritative source, which builds trust and confidence in your ability to manage the property.This is where invited experts will be adding contribution.2Dress the PartFirst impressions matter and your appearance plays a significant role in how others perceive your confidence. Dressing professionally for property inspections and showings sends a message that you take your role seriously. It's not just about wearing a suit; it's about choosing attire that is clean, well-fitted, and appropriate for the property's style and the expectations of your audience.3Positive Body LanguageYour body language speaks volumes before you even say a word. Maintain eye contact, offer a firm handshake, and stand tall with your shoulders back. These non-verbal cues project self-assuredness. Additionally, a genuine smile can make you appear more approachable and friendly, which can help put prospective tenants or buyers at ease.4Clear CommunicationCommunicating clearly and concisely is essential during showings and inspections. Avoid using jargon that might confuse your audience, and instead, explain terms in simple language. Speak at a measured pace, loud enough to be easily heard. By ensuring your message is understood, you demonstrate command over the subject matter and respect for your audience's comprehension.5Anticipate QuestionsProspective tenants and buyers will likely have questions, so anticipate these inquiries and prepare your responses in advance. Knowing the common concerns and interests related to the property allows you to address them proactively, which can impress your audience and further establish your expertise and preparedness.6Handle ObjectionsHandling objections gracefully is a true test of confidence. Stay calm and listen carefully to any concerns raised. Acknowledge the validity of the concern and provide a thoughtful, solution-oriented response. This shows that you are not only confident in the property's value but also in your ability to manage any issues that may arise 

Looking forward to seeing everyone at the #AMAwards this evening. Good luck to everyone nominated, and if you’re keen to discuss all things #carwow #stocksourcing, #qualifiedleads #newcarleads, #usedcarleads, or equally you just want a blether and a drink- whether it’s a green tea or something a bit more punchy…come find me at table 47 far left against the wall. I’m with the lovely people from #CapHpi!(thank you) #Inchcape, #Lloydsgroup #Vertu and industry expert/guru and all round great guy - Cliff Deller-Consultant at Orchid Automotive Limited It’s a day, maybe two, for some out of the office to go to these types of events, and certainly not everyone’s bag- but it’s important to celebrate success and congratulate the best in the industry. Mingle, share ideas, and share intros to your connections for future collaborations …but let’s not forget it can be an opportunity for some much needed relaxation and a rare chance to unwind. In the motor trade, it’s early starts and late nights, we put our body on the line for our companies, constantly pursuing improvement, chasing deadlines and seemingly impossible targets, stressing a lot, and often sweating the small stuff- it’s easy to get caught up in it- EVERTHING is urgent- but sometimes we need to take a step back and a deep breath. It’s an incredibly fast paced industry that attracts winners, mastery is super important to them, people that naturally put that pressure on themselves to always perform and be the very best. It’s probably why it’s littered with ex pro athletes for example. I love this quote- it’s hung up in the office in my house. Hopefully it resonates, and makes an impression with some of you. Whether your at the awards or in the office- have a fabulous day!

𝗧𝗵𝗲 𝗔𝘄𝗮𝗿𝗱 𝗚𝗼𝗲𝘀 𝗧𝗼... 𝗢𝘂𝗿 𝗧𝗲𝗮𝗺! 🏆 Vegas Legends has won the 𝗦𝗕𝗖 𝗟𝗶𝘀𝗯𝗼𝗻 𝗔𝘄𝗮𝗿𝗱 for 𝗥𝗶𝘀𝗶𝗻𝗴 𝗦𝘁𝗮𝗿 𝗶𝗻 𝗖𝗮𝘀𝗶𝗻𝗼! But let’s be clear – this award doesn’t belong to the company; it belongs to the incredible team behind it. 🎉 In business, nothing is more important than your team, and this win is a testament to that. So, what’s the secret to winning an award like this? It’s all about the people you work with. Here are a few things I’ve learned along the way: 🔑 𝗞𝗲𝗲𝗽 𝘆𝗼𝘂𝗿 𝘁𝗲𝗮𝗺 𝘀𝗺𝗮𝗹𝗹, 𝗯𝘂𝘁 𝗮𝘀 𝗽𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝘃𝗲 𝗮𝘀 𝗮 𝗯𝗶𝗴 𝗼𝗻𝗲. Size doesn’t always equal success. Efficiency does. 💡 𝗟𝗲𝘁 𝘆𝗼𝘂𝗿 𝘁𝗲𝗮𝗺 𝘁𝗵𝗶𝗻𝗸. Give them the freedom to innovate, and they’ll surprise you every time. 💪 𝗠𝗼𝘁𝗶𝘃𝗮𝘁𝗲 𝘆𝗼𝘂𝗿 𝘁𝗲𝗮𝗺. A motivated team is unstoppable. ❤️ 𝗧𝗿𝗲𝗮𝘁 𝘆𝗼𝘂𝗿 𝘁𝗲𝗮𝗺 𝗲𝘃𝗲𝗻 𝗯𝗲𝘁𝘁𝗲𝗿 𝘁𝗵𝗮𝗻 𝘆𝗼𝘂𝗿 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀. Happy teams make happy customers. 🤝 𝗧𝗿𝘂𝘀𝘁 𝘆𝗼𝘂𝗿 𝘁𝗲𝗮𝗺. Empowerment is the key to ownership and accountability. 🤔 𝗗𝗼𝗻’𝘁 𝗮𝗻𝘀𝘄𝗲𝗿 𝘀𝘁𝘂𝗽𝗶𝗱 𝗾𝘂𝗲𝘀𝘁𝗶𝗼𝗻𝘀. (Just kidding... but seriously, sometimes it’s okay to let them figure it out. 😉) Together with my Co-Founder Cedomir Tomic, we couldn’t be prouder of the team we have. They are the true legends behind this recognition. Nikoleta Hristova, Victor Dessov, Kristina Koledova, Nia Seliktar, this award is yours – now go fly! 🚀🚀🚀

WHAT.A.WEEK at the Airvet Go To Market Offsite! I am so grateful to work with such innovative and creative folks who are mission-focused and always open to new ideas, creative solutions, and pushing the boundaries so we can help pets live their happiest, healthiest, and longest lives. Taryn Branca, Polydoros Sassos MBA, Katie Kerr, thank you for your leadership this week and giving the team the resources and support we need to drive success for our team & clients (both future and current). Hannah van der Vord, Sam Osborne, Lauren Eager exploring all of the work you're doing in your channels was fascinating and how they all interconnect and ladder-up to our goals was so fun. It was great to see all the hard work you've accomplished in 2024 and all you have left to do was absolutely invigorating. Joelle Rodenroth & Cecily Spikes...what is there to say!? You're both absolute powerhouses and I can't wait to keep celebrating your wins every week (because at this point, it is every week!). Thank you for always using marketing's email sequences, blogs, and social posts to bolster your amazing outreach. It means so much! Diving deeper into the foundational ops work Kristen Archer & Kayla Chabola do was fascinating (and I've never been so happy to see so many reports -- your work in Hubspot was used in almost every presentation!). The thoughtful work Jessica Snyder (she/her) and Kyle Lautan are doing to ensure our employer clients have an above-and-beyond experience was wonderful (and helps explain our insane 93 NPS!).

Some context to go with the image below from National Automobile Dealers Association (NADA) !

Unexpected Recognition: A Pleasant Surprise In the midst of daily routines, a sudden wave of acknowledgment washed over me, as my company unexpectedly recognized my contributions. Gratitude filled the air as colleagues and supervisors commended my efforts, reinforcing the value of dedication and hard work. This unexpected gesture not only uplifted my spirits but also affirmed the significance of every task, big or small, in shaping the success of our team. #motorassessor #motorinsurance #claimsmanagement #claimsadjuster #socialadvertising #socialmedia #selfbranding #vda #vehicledamageassessor #automobileindustry #ukbodyshopindustry #automotiveengineering

🚀 Reflections on my new role at NZTE 🚀   Excited to be three weeks into my role as a Sector Advisor at NZTE. Here are three insights from my journey: 1. Finish Strong: This is relevant before you even get to the start line. I do my best to apply this valuable advice from a previous manager, when it comes to leaving your old role. That said, time for a thorough handover is a luxury and not always practical. I was very lucky this time round to do a thorough handover. From previous experience, writing handover notes can feel like a gamble; unsure if they'll be relevant (or even read?). And balancing an overlap of roles if you are moving internally, can feel like drinking from two fire-hoses at once 🌊 🌊! 2. Embrace Uncertainty: Beyond the job description, the vastness of a new role can feel overwhelming. I'm remembering to keep curious and keep learning . While delivering value is important, you need an understanding of context, stakeholders, and objectives to make an impact. 3. People Power: I have loved hitting the ground running. This has only been possible, thanks to my amazing colleagues. Every 1:1 has helped me to broaden my understanding. Their support and knowledge sharing have been invaluable. 💪💪 Any fellow newcomers to a role, I'd love to hear your tips on getting up to speed! Share your insights below. 👇