C1 Chief Executive Officer Jeffrey Russell spoke with Shepard (Shep) Hyken on Amazing Business Radio about bringing humanity to technology in order to elevate customer experiences. Tune in now to learn why it’s so important to bring a human-centric approach to artificial intelligence: https://lnkd.in/eFDqRNxm
Great podcast. C1 does elevate the human experience and partnership with their customers/community.
It is truly inspiring. It's essential to embrace a human-centric approach to artificial intelligence for creating meaningful connections with customers. Thank you Jeffrey for sharing this insightful discussion.
Very helpful!
Customer Service and Customer Experience Expert | Keynote Speaker | NYT Bestselling Author | Shep helps companies deliver AMAZING customer service experiences!
1moIt was a pleasure interviewing Jeffrey Russell, C1's CEO. There is a balance between the live human-to-human customer experience and the AI-fueled experience. The best companies know what that balance is, and C1 understands how to achieve it for their clients. Thanks for a great interview, Jeffrey!