OneRail’s Post

🇨🇦 #TeamOneRail is heading to Etail Canada September 25-26 and we’re thrilled to showcase how we've helped others remove friction from their last mile deliveries and align with their retail roadmap! ✨ Retailers, manufacturers and distributors looking to scale faster, automate processes and lower costs should stop by the OneRail Booth #3 to meet with our team to discuss your goals for the end of the year and into 2025. ⏱️OneRail ensures on-time SLAs with instant capacity and real-time visibility for all stakeholders- leading to strengthening customer relationships and building loyalty. Stop by to learn how we ensure reliable delivery, including same-day and hot shot options, and manage exceptions 24/7 to keep everything running smoothly. Don’t miss your chance to create a competitive edge. See you at Booth #3 or schedule a meeting with our experts. Meet up with: Chris Frericks, Jason Quintana, Marianne Zakhour, Brendan Johnson #eTailToronto #RetailLogistics #LastMileDelivery #TeamOneRail #Retail #CustomerExperience #Omnichannel #eCommerce #DeliveryPromise

Hot off the press! 🚀 Introducing the Sprii "2024 E-commerce Predictions eBook," a labor of love and expertise. Uncover insights from e-commerce sorcerers like Christian Degn Vester, Ian Rabbidge , Luis Esteban , Steven Hubbard and yours truly, bringing a whopping 100+ years of experience to the table. We're dishing out all the e-commerce secrets for 2024: ✔️ Strengthening Conventional Retail: How Live Shopping is a Booster, Not a Competitor ✔️ Authentic Commerce: The New Consumer Driver ✔️ Partnerships Will Give The Power Back to Smaller Brands ✔️ Hybrid Retail Will Create Best-in-Class Experiences ✔️ 2024 Will be The Year of Live Shopping Consolidation and Explosion Retailers and brands, gear up to conquer 2024! Snag your must-have eBook with a simple click in the comments. 🌟🛒📚#retail #ecommerce #liveshopping #omnichannel #hybridretail #commerce #Sprii

Our team had a great first day at the Last Mile Delivery Conference & Expo! Patrick LaFollette was a panelist on "Personalization and Customization in Last Mile Delivery Services" session along with Thomas Deakins, MBA (Global Supply Chain Institute at the University of Tennessee), Erica Randerson (Edible Brands), Sairam Subramanian (Walmart), and Chinmay Gupta (EG America). 💥 It's all about the customer experience and giving options via a diverse delivery network when it comes to the perfect delivery. 💥 Tech vs people? BOTH are needed now and into the future. 💥 Manage by exceptions and stay ahead of problems for your customers to meet your delivery promise. #TeamOneRail #LastMileDelivery #FinalMile #Omnichannel #Retail #eCommerce #DeliveryLogistics #customerexperience #ExceptionsManagement

The speaking gigs keep coming thick and fast! Looking forward to this one and a topic I am passionate about as I see many brands drive traffic to their product detail pages but they don't think hard enough about the rest of the ecommerce revenue equation on how they retain the customer they paid a lot of money to acquire! #averageorderfrequency #AOV #ecommerce

Pre-pandemic in 2019, the global first and last-mile delivery market was reported to sit at USD 335.3 million.  It’s expected to reach USD 592.4 million by 2026.  ➡️ Today, there are more e-commerce and omnichannel delivery options than ever before. That means more consumers having more items delivered directly to their homes. It’s clear that meeting this volume requires a multi-carrier strategy, but customers don’t want to deal with the complexity of managing an excess of carriers.  💡 At Better Trucks, we go to great lengths to make ourselves as easy to integrate with and collaborate with as possible. And we’re always looking to make ourselves a more valuable partner to our customers. We’re curious…shippers, what matters most to you when considering whether to bring on a new carrier? 🤔 #BetterTrucks #Ecommerce #Logistics #LastMile #Customers

🎯 Struggling to balance in-store pickups and shipping seamlessly in your eCommerce orders? Navigating mixed-cart orders can be quite the challenge, especially when it comes to managing in-store pickups and shipping seamlessly. Keeping customers in the loop without overwhelming your team is crucial. With HotWax Commerce, the customer experience is key. Customers receive timely notifications at every step of the journey. They'll be informed when their pickup item is ready, ensuring a smooth and satisfying process. Additionally, for shipping orders, customers also receive notifications, keeping them updated on their order's progress from fulfillment to delivery. Imagine the ease of mind for your customers, always in the loop and assured of their order's status. Ready to transform your order management and elevate customer satisfaction? Discover how HotWax Commerce simplifies these complexities! Visit our website to explore more. 📦✨ #ShoppingandtheRetailIndustry #Retail #eCommerce #Omnichannel #BOPIS

Phew!😪 2024 looks to be riddled with diminishing consumer spending power, data privacy changes and it falls on you again to create a standout brand to cultivate consumer thirst in the competitive retail world.   Need some fresh air and perspectives? 🤔 💭 eTail kicks off this year’s discussions before anyone else, giving you the earliest opportunity to tackle your specific challenges head-on by seeing what top retailers are doing to navigate the economic forces shaping Australia’s retail industry in 2024.   If this sounds like a good idea, grab the brochure for all the nitty gritty details!   Grab your copy here: https://lnkd.in/ggJm-JFh   P.S. Don’t forget to use NORA20 at checkout for 20% off tickets! #eTail #etailAustralia #eTailANZ #ecommercemarketing #retailers #retail #RetailStrategy #UnifiedCommerce #TechInnovation #omnichannel eTail Asia & ANZ

Are you looking to counter high cart abandonment rates? 🛒 Customers often leave their carts behind due to limited delivery options or high shipping costs. 💳 Frustrated customers mean lost sales. Imagine how many potential buyers leave your website because they couldn’t find the fulfillment option they wanted. 📉 With ShipperHQ’s In-Store Pickup solution, you can give customers the flexibility to choose their preferred pickup locations and times— resulting in fewer abandoned carts and more completed sales. ✅ Turn your browsers into buyers this holiday season. Find more details in the comments below. ⬇️ #BOPIS #eCommerce #CustomerExperience #Shipping #Omnichannel

🎯 Struggling to balance in-store pickups and shipping seamlessly in your eCommerce orders? Navigating mixed-cart orders can be quite the challenge, especially when it comes to managing in-store pickups and shipping seamlessly. Keeping customers in the loop without overwhelming your team is crucial. With HotWax Commerce, the customer experience is key. Customers receive timely notifications at every step of the journey. They'll be informed when their pickup item is ready, ensuring a smooth and satisfying process. Additionally, for shipping orders, customers also receive notifications, keeping them updated on their order's progress from fulfillment to delivery. Imagine the ease of mind for your customers, always in the loop and assured of their order's status. Ready to transform your order management and elevate customer satisfaction? Discover how HotWax Commerce simplifies these complexities! Visit our website to explore more. 📦✨ #ShoppingandtheReatilIndustry #Retail #eCommerce #Omnichannel #BOPIS

Ever wished returning a purchase was as easy as buying it? Traditional return processes can be cumbersome and time-consuming that can lead to customer dissatisfaction and increase operational costs. "Doorstep returns" aims to simplify the return process by allowing customers to schedule pickups from the comfort of their homes, without the need for boxes or labels. For consumers, it offers a convenient and hassle-free experience that can increase the likelihood of repeat purchases. Items can be inspected for damage and tags right at the doorstep, reducing the chances of waste. For retailers, this model reduces return processing costs and speeds up inventory turnover, meaning that fewer items will end up in landfills, thus contributing towards the sustainability efforts. Whether doorstep returns should be a free perk or come with a small fee depends on the retailer’s strategy. High-end brands might offer it for free to enhance customer loyalty, while others could charge a small fee to offset costs while still providing added convenience. In either case, embracing doorstep returns can be a differentiator in today’s retail. #Omnichannel #Retail #ShoppingandtheRetailIndustry #ProductReturns