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Recently, we had the chance to chat with Connor G., a small business owner at Constant Hire and Atlas Self storage. He shared some great insights on creating an effective onboarding experience that any business owner can use. Every business owner knows that retention is key because high turnover means losing dollars. "Your best defense against turnover is to create a strong onboarding process—one that provides clarity, training, and connection to your employee within their first month on the job." One of his top tips: Spend time simplifying your SOPs and have new employees recreate them and ask questions. This helps them understand the procedures better and identify any potential flaws or hiccups.

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