"How AI Helped Monk's Restaurant Handle 2,400+ Calls in 6 Months"
(This is how hospitality meets efficiency.)
Monk's Restaurant, famous for its loyal customer base and standout menu, had a problem many businesses face:
🔸 High call volumes during peak hours
🔸 Stressed staff unable to focus on in-house guests
🔸 Missed calls meant missed reservations—and lost revenue
Sound familiar?
Here’s what they did.
The Solution:
They partnered with Popmenu to implement an AI Answering service—an automated phone system that handles inquiries and bookings seamlessly.
The Results (just 6 months in):
✅ Over 2,400 calls fielded by AI
✅ More than 23 hours saved for staff to focus on guests
✅ A 100% call answer rate
Demetri, the owner, summed it up best:
"With Popmenu Answering, we're confident we can serve and listen to our community—whether they're dialing in or dining in. It’s transformed how we manage reservations and inquiries."
The takeaway?
By embracing AI, Monk's didn't just save time—they delivered better service, boosted efficiency, and opened the door to more revenue.
Ready to see how AI can elevate your operations to the next level?
Check the comments and book your free 30-minute discovery call.
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C-Suite Executive, Board Member, Public Speaker - Revenue, Data, AI | London, EMEA, North America | Human + Machine | ex-IBM, Accenture & KPMG.
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