Origin 63 | HubSpot Elite Partner’s Post

Want to elevate your field service customer support? In our latest blog post, we share key strategies to boost client satisfaction by equipping your field service technicians with the tools they need to succeed. Discover how small changes can lead to big results for your customer experience. 💡📈 Read more now: https://bit.ly/3XlHapB

You can transform your customer support team with 3 powerful principles below 1. Efficiency: Customers want fast and easy solutions. Your support team should prioritize minimizing response times while addressing issues effectively. Streamline your processes and use the right tools to keep response times short and resolutions smooth. 2. Empathy: Empathy goes beyond solving a problem—it shows your customers that they are truly heard. By demonstrating understanding and compassion, you make your customers feel valued, building loyalty beyond just the transaction. 3. Effectiveness: Efficiency and empathy are only valuable when paired with effectiveness. Equip your team to deliver real, lasting solutions that not only address customer concerns but also improve their experience with your brand. Competence in support leads to long-term satisfaction. Not sure how to implement these principles? Feel free to slide into my DMs, and let’s talk about building lasting customer loyalty for your brand. I'm still your favourite Customer support manager, Abisola ❤️ This version provides a structured flow and reinforces the importance of each principle in delivering a better customer support experience.

🚀 Join Us Today! 🚀 📅 Webinar: AUTOMATING CUSTOMER INQUIRY HANDLING FOR SUCCESS 🔍 Discover how automation can transform your customer service and drive business success. 🕒 Time: 2:00 PM AEST 💻 Link to Register: https://lnkd.in/ejAmXgjn Don't miss out on learning the latest strategies to streamline your inquiry handling and boost customer satisfaction!

Dive into the 'why' behind people's actions to optimize your customer experience. 

When I look back on my 3 decades in service operations, one of the strongest pillars of success is listening to your customer. Voice of customer is not just an adhoc activity, over the years, it has evolved into a structured process that should form the backbone of your culture and provide inputs to formulate your strategy. Join me in our webinar on Voice of Customer where I share my personal experiences Register here https://bit.ly/3KXP5Um

Feeling swamped? Master the art of juggling customer inquiries during your busy season! Check out these 5 tips to to help you stay organized and grow your business! https://hubs.ly/Q02stcxJ0

Contact center productivity is essential to delivering a quality customer experience. But where does that start? With your people and their performance. Let’s dig into what agent productivity means to your contact center 👇

Contact center productivity is essential to delivering a quality customer experience. But where does that start? With your people and their performance. Let’s dig into what agent productivity means to your contact center 👇

Contact center productivity is essential to delivering a quality customer experience. But where does that start? With your people and their performance. Let’s dig into what agent productivity means to your contact center 👇

Dive into the 'why' behind people's actions to optimize your customer experience.