The Otis Hotel Austin, Autograph Collection’s Post

Opportunities await in Deer Valley

Opportunity

For my hospitality industry network. Three ways you can tackle the challenges of hiring.

Great opportunities

Not Just the Front Desk Agent** Wrapping up this evening with a thought because I heard “I’m just the front desk agent.” too often. 💭 During my recent visits to six fantastic hotel properties as a Major Sales Executive for Spectrum Enterprise, I had the opportunity to meet some truly remarkable front desk agents. Each one played a pivotal role in creating a welcoming first impression - a testament to the importance of every team member in shaping guest experiences. One interaction that particularly stood out was with Tiffany at a Hilton property. Her professionalism and warmth reminded me of the crucial role front desk agents play in the hospitality industry. They are often the unsung heroes, the first point of contact for guests, and a vital part of the hotel's daily operations. In our industry, where technology and personal service intersect, understanding and appreciating each role’s significance helps us provide better, more integrated solutions. At Spectrum Enterprise, we recognize that our services not only support the technology needs of hotels but also empower every team member to deliver exceptional service. A huge thank you to Tiffany and all the front desk professionals I met. Your dedication and hard work do not go unnoticed. You’re not 'just' front desk agents; you are the face of your hotels, and your role is absolutely crucial. Be kind. Be honest. Be a problem solver. Aaron M. Rocamontes #HospitalityIndustry #FrontDeskHeroes #SpectrumEnterprise #CustomerServiceExcellence #Teamwork #seemp

Azzura Investments Limited

Do you know the #1 hardest to fill hotel role? If you guessed housekeeper, you guessed correct! Hiring has changed — and so has your average housekeeper. Learn hiring best practices for 2024 by downloading your copy of The Handbook for Hiring Housekeepers. You can expect to: 🛎️ Uncover the current challenges behind hiring housekeepers 🛎️ Understand the hiring market for housekeepers 🛎️ Learn how to define housekeeper jobs that stand out 🛎️ Digest best practices to reach housekeeper talent 🛎️ Master hiring the help your hotel needs Download now: https://hireolo.gy/3IfK5ZS

In our latest poll, we asked which role did 26% of hotels report was the hardest role to fill. If you guessed, housekeeper, you are correct! With so many hotels experiencing the same hiring crisis, it's more important now than ever to set yourself apart from the competition. Learn how to hire better housekeepers faster here: https://hireolo.gy/3SGGDMS

91% of hotel HR teams state hiring is still a challenge 🛎️ Hotels across the nation are facing a housekeeping shortage — and it’s significantly undercutting their earning potential. The problem is simple: hiring enough housekeepers to turn over rooms quickly enough for you to capitalize on record-breaking guest demand (and RevPAR). But Hireology is here to help! Download your copy of The Handbook for Hiring Housekeepers to fill your hotel housekeeping jobs fast with better quality talent: https://hireolo.gy/3I9DH6E