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Case Study: Last-Minute Mortgage Deal by Muhesh Saini (CeMap) Background: Client contacted me at 10:00am on Monday urgently sought a mortgage review, but the bank's earliest appointment was the following week, making it challenging due to time constraints. Client Situation: Facing an expiring mortgage deal with unawareness of an imminent interest rate hike. Intervention: Swiftly processed all necessary information, submitted the application 5 minutes before the deadline. Outcome: Secured a new deal, saving the client £70 monthly for the next 2 years. Conclusion: Case closed by 7:55 pm on Monday, with a protection review scheduled for added security. Client Satisfaction: Clients were pleased with the quick resolution and transparency, especially regarding undisclosed rate increases by the bank. This case highlights the importance of proactive financial management in volatile markets.

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