Owen McGab Enaohwo’s Post

Loved being a guest on The Modern Manager podcast with host Mamie Kanfer Stewart. Did you know that documenting processes allows you to give greater autonomy to your team members? Listen to our conversation about how and why to document workflows. https://lnkd.in/er4NzBp Documenting processes and procedures don't need to be a burden. Check out my conversation with Mamie Kanfer Stewart on The Modern Manager where we talk about how to quickly document workflows by engaging your team in a continuous improvement approach. Listen or read the key takeaways at https://lnkd.in/er4NzBp

🧠 “Combining strategic human thinking with the efficiency, consistency, and scalability of automated systems creates a powerful tool.” Jesse Fillerup and Roxanne Brady joined Em Daigle on The Closers podcast to explore how automation is allowing businesses to innovate and operate more efficiently than relying on traditional, manual methods alone. Listen here! bit.ly/3IyQFuQ

Only a few more days to go for our "masters of speed" podcast with Keith Rabois! Meanwhile, we thought it'd be fun to do some cool artwork on Keith and put in a few easter eggs for you all to identify. How many can you spot?! Sign up to the RSVP form below, Aug 21st Wed 8AM PST / 830PM IST: https://t.co/xGPHYD2Fe0. We'll talk about all things speed - - how do the best founders build momentum within the org - decision making at speed with decision quality - time as the ultimate enemy, and the ultimate weapon - prioritizing and extreme focus - how to build world-class teams @ speed And much more!

Bad software happens to good people. That’s why we’re here: we want to build better software for people. When we do that, we achieve our mission: to build better work. Nathan Henry joins our relaunched podcast to talk about our mission of building better work and our vision to build better lives. Link to the episode in the comments!

Our latest article, as a collaboration, is live! As we wrapped up 2023, The Multi-Point Inspection Podcast hosted 4 Dealer Marketing Magazine Experts. Laurie Halter, 🌜Owen Moon🌛, Sarah Vantine and Tom Kline ☎🐙 share their insights on what to expect in Fixed Ops 2024 and how to capitalize on all the opportunities available! We wrote an article about it: ➡ "How to Prioritize the Customer: Fixed Ops Edition" Full article: https://lnkd.in/d-ZbAppN #fixedops #customerexperience #automotivepodcast

High-functioning information technology systems are an important component in creating a positive customer service experience in the outreach laboratory. Learn more from our outreach team in this episode of our "Leveraging the Laboratory" podcast. https://bit.ly/4240cmu

🎧 I did a podcast thing with Brian Strauss for Collective Wisdom by Demand Collective. 😀 Thanks, Brian, for having me on with you and the awesome marketers in Demand Collective! 📈 Our topic? How to speak marketing KPIs to the C-Suite, and how top-performing individual contributor marketers can frame (or re-frame) what it means to "manage up". 🔗 Link in comments 👇

When it comes to building relationships, consistency is king. Every interaction between your institution and a customer or member is an opportunity to deepen the relationship, but inconsistent experiences can have the opposite effect and erode trust with that individual. Leveraging technology and digital tools can help you create a seamless, consistent experience across every channel and empower your teams to build trust and loyalty with every engagement. Watch the latest Expert Insights podcast with Joe Welu, Dan Catinella, and James White to learn how your organization can create consistency at scale > https://totexp.co/3vJwAyJ

📊 Harness the power of data without the complexity! Mike Gunderson lays out a straightforward guide to leveraging customer behaviors for effective direct mail marketing. From new customers to renewal reminders, learn how to send the right message at the right time. 🕒 👩💻 Read the blog:https://lnkd.in/gpGfvvPg 🎧 Listen to the podcast: https://lnkd.in/gky3yvw7 #MarketingTips #TriggeredMail #CustomerRetention #MikeGunderson #gundersondirect

Dive into our podcast "The Alerting Experts" to learn more about how Derdack revolutionizes your response to critical incidents. Cases and customer stories from the real world: https://lnkd.in/esrruHCG