Pango Group’s Post

🌐 Navigating the Future of Retail: How In-Store AR is the Waze for Shoppers 🛒 Imagine never getting lost in a supermarket again, or effortlessly finding that elusive product you've been searching for. Welcome to the world of in-store Augmented Reality (AR) navigation—a game-changer that's turning your shopping experience into a guided adventure. Think of it as the Waze for brick-and-mortar retail! 🛍️ 🔹 Dynamic Routing: Just like Waze helps you dodge traffic jams, in-store AR guides you to your desired items using the most efficient path, avoiding crowded aisles in real-time. 🔹 Social Wisdom: Waze thrives on user-generated content. Similarly, in-store AR incorporates peer reviews and recommendations, all in real-time and right at the point of decision-making. 🔹 Personalized Experience: Waze offers you route choices based on your preferences— tolls or no tolls, scenery or speed. In-store AR can do the same, offering a "budget-friendly" or "express" shopping route. 🔹 Interactive Journey: Both platforms turn mundane tasks—driving, shopping—into interactive, socially-enriched experiences. To delve deeper into how augmented reality is revolutionizing in-store experiences, check out this insightful article: CDOTimes - Augmented Reality in Retail: 🌐 Navigating the Future of Retail: How In-Store AR is the Waze for Shoppers 🛒 Imagine never getting lost in a supermarket again, or effortlessly finding that elusive product you've been searching for. Welcome to the world of in-store Augmented Reality (AR) navigation—a game-changer that's turning your shopping experience into a guided adventure. Think of it as the Waze for brick-and-mortar retail! 🛍️ 🔹 Dynamic Routing: Just like Waze helps you dodge traffic jams, in-store AR guides you to your desired items using the most efficient path, avoiding crowded aisles in real-time. 🔹 Social Wisdom: Waze thrives on user-generated content. Similarly, in-store AR incorporates peer reviews and recommendations, all in real-time and right at the point of decision-making. 🔹 Personalized Experience: Waze offers you route choices based on your preferences— tolls or no tolls, scenery or speed. In-store AR can do the same, offering a "budget-friendly" or "express" shopping route. 🔹 Interactive Journey: Both platforms turn mundane tasks—driving, shopping—into interactive, socially-enriched experiences. To delve deeper into how augmented reality and AI is revolutionizing in-store experiences, check out this insightful article: CDO Times - Generative AI in Retail: https://lnkd.in/eirGwZpC Let's embrace the future of retail, one augmented reality experience at a time. 🚀 #AugmentedReality #RetailInnovation #WazeForRetail #ARShopping #FutureOfRetail #TechnologyTrends #cdotimes

Voice of the Customer (VoC) Analytics is a solution that collects and analyzes feedback from customers to better understand their wants and needs and can even be used to predict sentiment and ratings. Read more 👉 https://lttr.ai/AEWfe #VoC #CustomerExperience #Dashbot

🤖+👨💼=🤝 Finding the equilibrium between bots and humans in customer service is crucial. Learn how with Comm100. >> https://bit.ly/48bBsuo #CustomerService #HumanBotHarmony

Canned responses allow users to quickly send a pre-written response to a frequently asked question which can save time and improve efficiency for customer. #bytequark #chatbotdevelopment #chatbottechnology #aichatbots #aichatgpt

Join Ruth O'Brien Director of Automated and Proactive Support and Paul Adams Intercom's CPO on the 30th of May to discuss how to navigate the future of customer support. - Why AI-first customer service is unavoidable for businesses who want to win - How AI-first service drives success with real-life use cases - How AI-first Copilot can increase agent efficiency 31%

🤖+👨💼=🤝 Finding the equilibrium between bots and humans in customer service is crucial. Learn how with Comm100. >> https://bit.ly/48bBsuo #CustomerService #HumanBotHarmony

🚀 I wrote about my team's latest accomplishment at KOHO. In just under 4 weeks, we rolled out real-time support—a game changer in enhancing customer experience. Discover the behind-the-scenes strategies and teamwork that made this possible. 💡👥 For my fellow CX enthusiasts and thought leaders: How are you leveraging real-time interactions in your services? Let’s discuss how we can continue to push the boundaries of customer support together! #CustomerExperience #Innovation #Teamwork #RealTimeSupport #CX

Nearly half of all internet traffic comes from bots! Join this upcoming Imperva #webinar to discover the latest bad bot trends and effective strategies to mitigate automated threats without impacting customer experience.

Nearly half of all internet traffic comes from bots! Join this upcoming Imperva #webinar to discover the latest bad bot trends and effective strategies to mitigate automated threats without impacting customer experience.

Nearly half of all internet traffic comes from bots! Join this upcoming Imperva #webinar to discover the latest bad bot trends and effective strategies to mitigate automated threats without impacting customer experience.