PAPYRUS Prevention of Young Suicide’s Post

💜 FREQUENTLY ASKED QUESTIONS ABOUT OUR SUICIDE PREVENTION HELPLINE, HOPELINE247 💜 Q: Who can contact HOPELINE247? A: You can contact us at HOPELINE247 if you are experiencing thoughts of suicide and need support keeping safe from taking steps to end your life. You can contact us if you have concerns for someone you feel may be experiencing thoughts of suicide and need support in having safe conversations around suicide. Lastly, you can contact us to de-brief after supporting someone with their thoughts of suicide. Q: How can you contact HOPELINE247? A: You can contact HOPELINE247 via phone, text, email and webchat. Call us on 0800 068 4141, text us on 88247, email us at pat@papyrus-uk.org and when our webchat function is available, a “Live Chat” icon will appear on our website. Q: When are you open? A: Our phone service is open 24 hours per day, every day of the year including weekends and bank holidays. Our text and email service have the same opening times, but we do highlight that this is not an immediate response service, and it may take up to 24 hours to receive a reply. For our webchat, an icon will appear on our website when our webchat service is available. If you cannot see the icon the service may be busy or unavailable at that time. Q: How will a HOPELINE247 Adviser support me? A: A HOPELINE247 suicide prevention adviser is someone who: Will ask about thoughts of suicide; take you and what you have to say seriously, they won't judge you and they will give you a safe space to talk about things that might be impacting on your thoughts of suicide. You can trust them and they won't be shocked by anything you say. They will advise and support you with your thoughts of suicide and they want to help you to keep yourself safe by developing a safety plan with you. HOPELINE247 advisers are people who each come with their own backgrounds, cultures, family, and friends. They may have differing sexuality, ethnicity, or physical and mental health than you, however, the focus will always remain on you. We understand that you may ask to know more about the advisers and their experiences, especially if you feel like it may help you. However, HOPELINE247 advisers will not talk about themselves, or answer personal questions as they want the conversation to be about you. For more frequently asked questions about our HOPELINE247 service, head to our website: https://lnkd.in/etRhrPDT Any more questions about HOPELINE247? Comment below! 💜 #Support #SuicidePrevention #WeArePAPYRUS

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