Paranthaman Ragothaman’s Post

A slow application can frustrate employees, leading to lower morale, lost productivity, and impact on business in today's digital enterprises. That's why APDEX (Application Performance Index) is a critical metric to be tracked for digital experience monitoring (DEM). Cloudmon tracks APDEX metrics - for end-to-end visibility from each remote workstation to your organizations' business application. Drill-down on Latency: Gain deep insights into individual worker experience or a geographical basis to identify performance bottlenecks Data-Driven Decision Making: Prioritize improvements based on user impact, maximizing the return on your IT investments. Actionable Insights: Track your APDEX score over time and measure the positive impact of your efforts on employee satisfaction and business growth. Start a trial today and see how we can help you achieve peak employee satisfaction and business growth! https://bit.ly/4e2SeyV   #Cloudmon #APDEX #DEM #DigitalExperienceMonitoring #PerformanceMonitoring #BusinessProductivity #ApplicationResponse #ITOperations 

A slow application can frustrate employees, leading to lower morale, lost productivity, and impact on business in today's digital enterprises. That's why APDEX (Application Performance Index) is a critical metric to be tracked for digital experience monitoring (DEM). Cloudmon tracks APDEX metrics - for end-to-end visibility from each remote workstation to your organizations' business application. Drill-down on Latency: Gain deep insights into individual worker experience or a geographical basis to identify performance bottlenecks Data-Driven Decision Making: Prioritize improvements based on user impact, maximizing the return on your IT investments. Actionable Insights: Track your APDEX score over time and measure the positive impact of your efforts on employee satisfaction and business growth. Start a trial today and see how we can help you achieve peak employee satisfaction and business growth! https://bit.ly/4e2SeyV   #Cloudmon #APDEX #DEM #DigitalExperienceMonitoring #PerformanceMonitoring #BusinessProductivity #ApplicationResponse #ITOperations 

Are you interested in improving your employees' IT experience and wondering how a DEX solution can help? Check out leading IT industry analyst EMA Radar for Digital Employee Experience Management. Download your complimentary copy today to learn: - How the DEX market is growing and becoming a priority for IT - How to evaluate DEX vendors based on your organization’s needs - Evaluation criteria of all featured vendors - A detailed Vendor Profile of Applixure DEX solution https://lnkd.in/duPBgtev #DigitalEmployeExperience #DEX #ServiceDesk #EmployeeProductivity #EndUserIT #ITtrends

In the fast-paced world of #IT, knowing where to start when detecting and fixing desktop issues is crucial. This new ControlUp blog series aims to guide you through the process, from identifying problems to ensuring a seamless Digital Employee Experience. In the first installment, "Understanding the Employee Digital Experience," we explored gathering performance data as the foundation for enhancing DEX. Now, let's dive into the following steps: 🛑 Step One: Alerting Stay ahead with proactive alerts from Edge DX. Learn to be informed of potential digital experience issues before they escalate. 🔧 Step Two: Troubleshooting (Coming soon) Discover effective strategies for troubleshooting to swiftly address and resolve desktop issues, minimizing downtime and maximizing productivity. ⚙️ Step Three: Remediating (Coming soon) Explore advanced techniques for automated issue resolution, ensuring a proactive approach to maintain an optimal digital workspace. 🔧 Step Four: Maintaining (Coming soon) Learn best practices for ongoing maintenance to sustain a high-performance digital environment for your workforce. ⏩ Don't let employees spend valuable time troubleshooting on their own. With Edge DX, anticipate and address issues before they impact productivity. Improve your Digital Employee Experience by starting with proactive alerting! 💡💪 https://bit.ly/46MyLys #DEX #DigitalExperience #EdgeDX #ITManagement #EmployeeProductivity 🚀🖥️

In the fast-paced world of #IT, knowing where to start when detecting and fixing desktop issues is crucial. This new ControlUp blog series aims to guide you through the process, from identifying problems to ensuring a seamless Digital Employee Experience. In the first installment, "Understanding the Employee Digital Experience," we explored gathering performance data as the foundation for enhancing DEX. Now, let's dive into the following steps: 🛑 Step One: Alerting Stay ahead with proactive alerts from Edge DX. Learn to be informed of potential digital experience issues before they escalate. 🔧 Step Two: Troubleshooting (Coming soon) Discover effective strategies for troubleshooting to swiftly address and resolve desktop issues, minimizing downtime and maximizing productivity. ⚙️ Step Three: Remediating (Coming soon) Explore advanced techniques for automated issue resolution, ensuring a proactive approach to maintain an optimal digital workspace. 🔧 Step Four: Maintaining (Coming soon) Learn best practices for ongoing maintenance to sustain a high-performance digital environment for your workforce. ⏩ Don't let employees spend valuable time troubleshooting on their own. With Edge DX, anticipate and address issues before they impact productivity. Improve your Digital Employee Experience by starting with proactive alerting! 💡💪 https://bit.ly/46MyLys #DEX #DigitalExperience #EdgeDX #ITManagement #EmployeeProductivity 🚀🖥️

In the fast-paced world of #IT, knowing where to start when detecting and fixing desktop issues is crucial. This new ControlUp blog series aims to guide you through the process, from identifying problems to ensuring a seamless Digital Employee Experience. In the first installment, "Understanding the Employee Digital Experience," we explored gathering performance data as the foundation for enhancing DEX. Now, let's dive into the following steps: 🛑 Step One: Alerting Stay ahead with proactive alerts from Edge DX. Learn to be informed of potential digital experience issues before they escalate. 🔧 Step Two: Troubleshooting (Coming soon) Discover effective strategies for troubleshooting to swiftly address and resolve desktop issues, minimizing downtime and maximizing productivity. ⚙️ Step Three: Remediating (Coming soon) Explore advanced techniques for automated issue resolution, ensuring a proactive approach to maintain an optimal digital workspace. 🔧 Step Four: Maintaining (Coming soon) Learn best practices for ongoing maintenance to sustain a high-performance digital environment for your workforce. ⏩ Don't let employees spend valuable time troubleshooting on their own. With Edge DX, anticipate and address issues before they impact productivity. Improve your Digital Employee Experience by starting with proactive alerting! 💡💪 https://bit.ly/46MyLys #DEX #DigitalExperience #EdgeDX #ITManagement #EmployeeProductivity 🚀🖥️

A multichannel contact center faced challenges in managing its scheduling processes and dedicated up to 20 hours weekly to manual administrative tasks. The absence of automation and real-time capabilities significantly impeded the company's agility in creating prompt and accurate schedules. In response to these challenges, Verint’s Workforce Management Professional solution was seamlessly implemented. This cloud-based solution brought about a transformative shift, that introduced automation to streamline processes. It empowered the generation of real-time adherence reports, precise forecasting, and flexibility for on-the-fly adjustments to schedules. The implementation process also included comprehensive training and support, ensuring a smooth transition for both managers and agents. The results were striking – a drastic improvement in scheduling efficiency and a remarkable reduction in administrative time. SPAR Solutions can help your contact center optimize its operational efficiency with a range of Verint solutions. Connect with us https://lnkd.in/gRVQw45q and explore how we can custom-tailor these solutions to address your specific challenges. #casestudy #itconsultingservices #operationalexcellence #contactcenter #retail #verint #workforcemanagement

While IT Experience Management (ITXM) and Digital Employee Experience (DEX) solutions might seem to offer similar services, key differences exist between their outputs and what can be achieved through them, i.e. the associated outcomes. This NEW blog explains these differences and the dangers for organizations relying on DEX tools alone. https://bit.ly/3vlAgad

Are you writing a business case for employee tech to improve DEX?    We can help – but there are only 2 days left to secure your spot! Learn to craft compelling business cases for the digital employee experience at DWG's exclusive Member Meeting. Gain insights from fellow practitioners, industry experts and tech leaders. Apply now!   https://lnkd.in/eiWhCbhJ   #DEX #BusinessCase #employeeexperience 

Adapting to change is not just about survival, it's about thriving. How is your organization embracing the new norms of business operations and customer engagement in a hybrid world? The shift to omni-channel strategies and enhanced operations is more than a trend; it's a journey of continuous improvement. I'm eager to hear about your experiences and insights in this dynamic environment. At SPS we’re committed to fostering a community where we can share strategies and grow together. Let's connect and discuss how we can support each other in this evolving business landscape: https://sps.news/MTi8gb #AdaptingToChange #HybridWorkplaceTrends #CustomerEngagement #SPSPartnerships