Patient Experience Agency’s Post

There are numerous ways to collect patient feedback, but if you're looking to truly understand your patients' experiences and find those 'nuggets of gold' that unlock the opportunities to really make a difference, then there's no substitute for real conversations with them. In this blog, we will walk you through the 10 steps we use when running successful patient focus groups, enabling you to gather meaningful feedback and make data-driven improvements to your healthcare services. https://bit.ly/3tiyNzW #patientexperience #px #patientjourney #transformhealthcare #patientcentered #patientfocusgroups #patientinsights #patientengagement #partneringwithpatients

There are numerous ways to collect patient feedback, but if you're looking to truly understand your patients' experiences and find those 'nuggets of gold' that unlock the opportunities to really make a difference, then there's no substitute for real conversations with them. In this blog, we will walk you through the 10 steps we use when running successful patient focus groups, enabling you to gather meaningful feedback and make data-driven improvements to your healthcare services. https://bit.ly/3tiyNzW #patientexperience #px #patientjourney #transformhealthcare #patientcentered #patientfocusgroups #patientinsights #patientengagement #partneringwithpatients

Real-time communication is important for home-based care providers. New digital communication tools like patient discussion groups (PDGs) can help enhance the quality of care by efficiently supporting how care is delivered and experienced. Find out more: https://shorturl.at/cWLlt

“You can’t have a good patient experience without having patient access.” shared LaDonna Collinsworth, CMPE, Director of Shared Services at The Villages Health System, LLC To truly excel in consumer-centric patient access, adopting best practices like streamlined scheduling solutions, integrated patient communications, and digital intake processes is essential. Read our latest article with Becker's Healthcare to learn how to elevate your patient access strategy: https://bit.ly/3RRAzBp #healthcaretech #patientaccess #patientexperience

TotalDoctor responds to the digital revolution in patient care. Innovative digital systems are revolutionising healthcare delivery with a 'digi-physical' approach. These systems offer comprehensive patient information through digital platforms, providing detailed, easily accessible information about procedures, preparation instructions, and FAQs in multiple languages. They allow patients to review information and confirm their understanding digitally, ensuring true informed consent. Full article - https://lnkd.in/egvqc7-X

Gathering feedback during a visit: Every healthcare organization sends its patients post-discharge satisfaction surveys, but those efforts capture an incomplete and potentially inaccurate picture of how patients view your organization and care delivery. If you’re not intentionally engaging with and learning from patients while they’re physically within the walls of your organization, you’re missing a massive opportunity to ensure a consistently positive patient experience. Learn different ways organizations are engaging patients while they’re onsite: https://lnkd.in/gwiFgDZQ #healthcareexperience #patientexperience #PX #patientengagement

Are you a healthcare provider looking to strengthen trust and increase engagement with your patients? Recent data analysis reveals that better communication and understanding can significantly boost patient and provider satisfaction. This article shares eight effective strategies to enhance patient engagement and ensure more successful outcomes. From clear instruction and addressing barriers to empathetic listening, these tips can transform your practice and patient relationships. Don't feel like you have time to breathe, let alone ensure better patient engagement?  Contact us, we may have a solution for you to try. #DragonMedicalUpgrade #DaxCopilot #Clinicaldocumentation #digitalhealthcare  #DragonMedicalOne #SpeechDrivenEMR #LeverageYourTime  

OnQ is pleased to share an article recently published in Becker's Healthcare's Health IT section on "Patient Experience Modernized." Find out how your hospital can advance patient engagement and its online reputation through increased patient satisfaction scores and online star ratings. Providers increasingly use digitization and automation to make their lives easier... Have you thought about how these valuable tools can help your Team? Charles Paschal Cornelius OConnor #patientexperience #patientengagement #hospitalpatientexperience #healthcaretips #epatientguides #digitizingmandatedinformation

As seen in Physicians Practice: Fostering patient loyalty begins by eliminating the gap between what patients expect and what they experience. https://bit.ly/4bglOzu

The 4th and final blog in our series "Elevating Patient Experience in 2024" is now live. 🌟 We are concluding with a spotlight on MEG's Patient Experience Module and rounding up some of it's best features that make it stand out from the competition, as well as how healthcare organisations can leverage it to transform how they interact with and care for their patients.🏥🎯💪 https://lnkd.in/evm63Kqf #patientexperience #healthcarequality