Paul Curto, Head of Sales Americas’ Post

Check out our latest US consumer sentiment report below! This report is packed with insights about consumer sentiment on physical stores, online shopping, sustainability, and much more. #consumersentiment #retailtrends #retailanalytics RetailNext https://lnkd.in/gFHdWBgY

Learn how our RetailNext CTO Jason Luther thinks about #AI transforming the customer experience in brick and mortar retail with this great article linked to in the post below. Jason covers scenarios that AI can impact including deeper levels of personalization, empowerment and satisfaction of employees through actionable insights, driving higher value-based engagement for both customers and employees, and optimizing staffing.

#genz are getting out and about in the physical stores! Brick and mortar is dead.. long live brick and mortar! Check out a new consumer report we've done, exclusive to RetailNext, called the Retail Vibe Check Report. It includes some awesome findings about Gen Z shoppers such as: 69% shop in stores weekly, but 35% leave empty-handed 66% are frustrated by long lines, and 50% by stock shortages 42% want self-checkout, and 27% are open to AI-powered chatbots 24% are influenced by viral trends on TikTok and Instagram WWD has covered this story here as well: https://shorturl.at/iltNF Let us know how RetailNext can help you think through your genz strategy, and free up those long lines at checkout!

I've known David T. for a few years since starting my journey at RetailNext, and he is one of the savvier analytics gurus working in the industry today for Shoe Palace, one of our best and brightest customers. This recent podcast interview with NewStore, Inc. Endless Aisle and Joe Shasteen Head of Insights for RetailNext, David shares some of his infinite wisdom on how to make #retailanalytics actionable in this space of brick and mortar. A few insights that jumped out at me: Having the best CX involves placing the right people in the right staffing levels at the right time. You're really not going to have that without accurate traffic data by the hour for planning purposes and reliable predictive models. KISAAAP (simple and actionable as possible) - store / district managers / operations team need to be aligned to concise, actionable metrics Distilled into actionable insights, and standardized -> need for a consistent recipe across the board. Many diverse locations, store types, store concepts -> the store ops function may need to operate differently.. but core operating principles are largely the same. But even similar store types have nuanced differences in customer patterns, busy hours, days of week, etc. This is an overwhelming problem to solve across the board without actualized, accurate, easy to visualize data sets. How is your welcoming vibe bringing people into your store? How can I improve these and make them more appealing to get them to walk in the door, and once in, how do I get them to come back. Customer service, family friendliness - that's our core business. Utilizing RetailNext metrics helps us quantify how we're doing with those.. Having lines of communication open to react in the moment vs. plan for execution is a balance and both are needed, learning and optimizing from experience. For this and an much more - have a listen!

Love the partnership emerging here with Foot Locker and RetailNext! Special thanks to Gabrielle Curione Wallace and Jacobo Rey for representing our brand in the #retail #storetech #dataanalytics space. Thanks to the Foot Locker team for the invitation to participate.

It's pivot time again! I've had the pleasure of running Americas Sales for RetailNext for the past one and a half years. This has been one of the most fun jobs I've had in my career, the most impactful, and I've been blessed to have some of the best reps in the business of retail analytics in the arena with me. When Sergio Gutierrez asked me to consider this new role as Head of Revenue Operations it took some getting used to. But the challenge ahead is a broad one and the need is significant as we scale up our operation. This role will also be more strategic, and span across the Sales/GTM - Operations - Support - Finance teams to enhance the experience of our customers. Thanks to Alexei Agratchev for his vote of confidence in leading this charge. Thanks also to may amazing team including Prem Naidoo Lida van Heerden Michelle Soriano and Tracy Feder as my leaders. Special thanks also to Dan Mahoney our new Head of Americas Sales for RetailNext!! Dan ran Americas Sales at one of our competitors, and some of you may know him from that role. We are incredibly lucky to have Dan as part of our team, and it was my pleasure to interview my backfill and get the perfect fit for the role to help us scale to the next phase of our company journey. 🚀🚀🚀 Thanks to all who have supported me at this incredible company. I can't wait to see what's next in this unfolding story. I’m happy to share that I’m starting a new position as Head of Revenue Operations at RetailNext!

I've been jamming out to the Trader Joe's playlist lately. I find myself literally singing out loud as I'm shopping and people smile and nod and sometimes sing along. Loved this Grocery Dive article and it really rings true - the music can really lift up the shopping experience! Measuring the CX and impact on ATV, dwells, and other interior analytics would be interesting as well. Check out RetailNext for other ideas. https://lnkd.in/g_FnyGjq

There are over 152k convenience stores (c-stores) in the US, back to the same levels they were prior to the pandemic of 2020. According to the latest C-Store Dive article the state of #Texas leads the country in share of these stores (over 16k - 4k more than #California!). Casey's entered the Texas market in November of 2022, and last year acquired just under 150 stores from CEFCO Convenience Stores. Continuing the M&A theme, LATAM giant OXXO TR acquired almost 250 Delek US Holdings, Inc. stores in West Texas. Why all the attention in this area? The zoning flexibility seems to be one major reason for the ease of building and acquiring new properties. The influx of new permanent residents seems to be another, since Texas leads the US with almost 500k new people flowing in to live there. Texans also tend to shop more at c-stores than other areas of the country. 💡 If you are an owner or operator of a large c-store in #retail, we'd love to talk to you about highly accurate data and KPIs for performance. 💡 We also have some ideas on how you can test and learn before making big changes in store design, or perhaps you want to benchmark different layout or merchandising strategies. 💡 We can also help you optimize your labor planning to match KPIs based on customer experience with predictive analytics. DM me or check out RetailNext for more ideas on how we can help support your rapidly changing business!

🇺🇸 🌭🏈 Labor Day is nearly here, and retailers are rolling out impressive discounts! Brands like Amazon, Home Depot, Wayfair, and many more are offering major savings across various categories. Here’s a snapshot of what’s some of these retailers are offering: Amazon: Discounts across tech, kitchen, home, and furniture. The Home Depot Depot: Major savings on patio furniture, appliances, and tools. Wayfair: Up to 70% off home departments including furniture, outdoor, and rugs. Article: Up to $1,000 off on furniture items like side tables and couches. Leesa Sleep: 30% off mattresses plus free sleep bundles with select purchases. Pottery Barn: Up to 60% off on items ranging from patio furniture to accent pillows. Samsung Electronics: Discounts up to $1,300 on appliances and $900 on induction ranges. Purple: Up to $700 off mattresses and $300 off bases. Avocado Mattress L.L.C.: 20% off mattresses and 50% off loungewear. 🔥 As these sales heat up, are you ready to capitalize on the increased traffic? Poorly managed store layouts, inaccurate traffic data, and inefficient staff placement can turn would be opportunities into missed sales and customer dissatisfaction. With these retailers offering such deep discounts, optimizing your in-store experience is crucial. Are your store displays, staffing, and data strategies aligned to make the most of this high-traffic period? Let's discuss how to enhance your strategy to fully leverage the Labor Day sales surge! #Retail #LaborDay #SalesOptimization #CustomerExperience #RetailStrategy #Amazon #HomeDepot #Wayfair #Article #Leesa #PotteryBarn #Samsung #Purple #AvocadoMattress RetailNext https://lnkd.in/gEnwJEyX

Great insight Joe Shasteen! It’s about being proactive vs reactive in how #retail does labor allocation planning. RetailNext