Pega CTO Don Schuerman joins CX expert Adrian Swinscoe to talk about the upcoming #PegaWorld iNspire event, as well as the good & bad about #GenAI offerings on the market right now. Check out the article to learn what enterprises need to be focused on to succeed: https://pe.ga/3UGYKEE
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Pegasystems CTO 👨💻 Techie 👨🎨 Marketer. Lucky husband. Proud & exhausted father 🚲 Bike commuter 🎭 Recovering improviser, trying to live a Yes, And life 🏳️🌈 Honored to be Exec Sponsor, Pride@Pega.
Pega's COO and CFO Ken Stillwell explains to @OJRenick from @SchwabNetwork how Pega GenAI Blueprint accelerates delivery and fosters innovation. Great conversation - and you can see all the tech at #pegaworld!
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Solutions Architect at Coforge DPA | PEGA Certified Lead System Architect (CLSA) | Digital Process Automation
🌟 Exciting Times at PegAInnovate 2024!🌟 Today, I had the pleasure of attending the PegAInnovate 2024 event, and it was nothing short of inspiring! The day was packed with insightful sessions, innovative demos, and incredible networking opportunities. Here are some highlights: 🚀 Keynote Insights: Industry leaders shared their vision for the future of intelligent automation and customer engagement. The emphasis on constellation, AI and machine learning was particularly fascinating, showcasing how these technologies are transforming business processes. 💡 Innovation in Action: The live demos were a testament to Pega’s cutting-edge capabilities. From streamlined workflows to enhanced customer journeys, the potential applications are endless. 🤝 Networking Opportunities: Connecting with fellow professionals and thought leaders was invaluable. The exchange of ideas and experiences will undoubtedly fuel future collaborations and innovations. 🔍 Looking Ahead: The future of business transformation is bright with Pega’s continued advancements. I’m excited to see how these innovations will shape the industry in the coming months. A huge thank you to the Pega team for organizing such a fantastic event. Here’s to driving innovation and excellence in 2024 and beyond! #PegAInnovate #BusinessTransformation #AI #MachineLearning #Networking #Innovation #FutureOfWork #Pega #Coforge
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#PegaWorld2024 is over and it was a great experience. My thoughts and tips about the event in 7 points. 1. #Pega is all #AI and it was quite expected. You must be under the rocks if you haven't experienced/ heard about Blueprint. This year's blueprint became more mature and it now comes with the live screen demonstration. This is the natural progression and a good hint at future possibilities. 2. Solutions like #Socrates, #Coach are a good addition to the Pega #GenAI ecosystem and Pega is quite bullish about the impact of these solutions on developers and business capabilities. 3. #CDH has resulted in a major transformation for companies like T-Mobile and NAB Bank. The thoughts shared during the Pega world show the various impacts of CDH across business functions. 4. My favorite keynote session was of Don Schuerman . Along with the brilliant tech guy he is, he also seems like a brilliant actor. I loved the way the entire story was stitched together with the help of a kiosk. I learned a lot on how to create an engaging storyline and touch base on everything without overdoing any of these. Very well acknowledged by other Pega folks as well. 5. If you are planning to have a booth at Pega World in the future, make sure to strategize everything well in advance as we get only 12 counted hours to make the best of it. I would not recommend having more than 3 solutions even if you are as good as Instellars who had 8 great solutions like IDC, Gen AI based Reporting , AI powdered collection framework and 100+ CDH action sets and few more. 6. It's better to be aware of the food counters presence and timings so that you stay hydrated and well eaten. "Stay Hungry, Stay Foolish" doesn't work well for this event. It can be a very tiring and excruciating event if not planned well. Pega provides all the facilities, you need to know how to make the best use of it. 7. If you are thinking of exploring Vegas, either reach a couple days early or extend your day by at least a couple of days. Exploring after the event might not be very encouraging if you are actively involved in the day to day activity (which I would recommend). Overall, I had a great experience and learning in this event, the so-called "Mecca of Pega" Manjunatha H V Gopinath MN Vignesh Mahadevan Sekar Jothimani
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We kick off #PEGAWORLD Inspire 2024 with a keynote from Alan Trefler attacking the dual issue of tech debt and SaaS sprawl as he puts a vision of autonomous enterprise that brings the power of data and intelligence into business workflows. These are my takeaways from the keynote today: 1. AI-led transformation: With the power of AI, Alan sees Pegasystems as a modernization firm that is "Build for change". Pega is uniquely positioning itself as the core augmentation platform driving value of existing systems and drive systemic and scalable modernization 2. Pega Gen AI knowledge buddy: Uses generative AI to search knowledge datasets built using vector databases. Customers can create custom Knowledge buddy for their unique environment and organizational knowledge 3. Pega GenAI Blueprint: Blueprint supports design thinking concept based approach to visualize processes. Pega employees, customers, and partners have built 30,000+ blueprints over the last five weeks. There are several partner blueprints embedded into Pega's Blueprint, now offered on Pega's website 4. Pega Socrates: Accelerating training and learning is the goal of Socrates that is now available in 10 languages (powered by Gen AI) 5. Process optimization acceleration: Process AI brings statistical and numerical analysis to process monitoring and change, it augments the power of process mining and Coach Amardeep Modi and I are excited to connect with Pega leaders, customers, and Partners over the two day event. Ken Parmelee Katie Alberti Anil Vijayan Abhishek Singh Chirajeet Sengupta A S Yamohiadeen Kriti Gupta #GenerativeAI #processtransformation #BFSI
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Solutions Consultant at Pega: Pega's Enterprise AI Decisioning and Workflow Automation platfomr - and now Pega GenAI! Try Blueprint today: Pega.com/blueprint
What is the key to Digital Transformation? The answer will make you smile but be sure to watch the entirety of Kerim Akgonul's PegaWorld Keynote. You will be glad you did! #GenAI
Check out the keynote highlights from #PegaWorld iNspire 2024 where Pega’s Chief Product Officer, Kerim Akgonul, highlights #GenAI as the key to revolutionizing technology, with an even bigger impact than the internet. He focused on how modernization will move us into a world of transformation with fewer, more adaptable applications – and less code. Visit https://pe.ga/3Lb0n9o for more replays: https://pe.ga/3RrGpcK
PegaWorld iNspire 2024 | Keynote | Kerim Akgonul
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Curious to know about state-of-the-art industry solutions for insurance, banking & financial services, utilities, travel & hospitality, and healthcare & life sciences. Please stop by our booths #5437 and #PZK08 to find out more about Coforge's Industry offerings created on ServiceNow. #knowledge24 #servicenow #coforge
We’re excited to announce that Coforge is proud to be the official Silver Sponsor of ServiceNow Knowledge24! Join us as we showcase our cutting-edge AI-powered solutions, built on the robust ServiceNow platform. Make sure to visit us at Booth #5437 and the Partner Innovation Zone Booth #PZK08 during Knowledge24 to experience firsthand how our industry-leading solutions are solving our clients' toughest business challenges across BFS, Insurance, Utilities, Travel, Tourism & Hospitality, Healthcare & Life Sciences, Communications, Media & Technology. As an Elite partner to ServiceNow, Coforge stands out for its proven expertise in providing a comprehensive array of workflow solutions, ranging from IT and employee experience transformation to modern, digital customer experiences. Our experts will be on hand to guide you through our Helios - AI-powered domain solutions and demonstrate how they can accelerate your digital transformation journey. See you there! #Knowledge24 #ServiceNow #AI #Innovation #proudsponsor #Coforge #partnersinsuccess 🔊 Sandeep Bhatnagar, Suman Saurav, Vipul Vats, Vinay Anand, Surbhi Bansal, Brian Glidden, Ann Musgrave, Rohit Gulati, Erica Volini, Pratap Mudhol, Kristina Diamantis, Atul Tajave, and Murali Tanuku
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As always, Pegasystems wonderful COO and CFO Ken Stillwell does a fantastic job of talking about market drivers & opportunities, demystifying earnings and financials, and how Pega #GenAI Blueprint™ is storming the market! Check out the conversation.
Pega COO/CFO on Blueprint AI Product | Schwab Network
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Practice Director, Digital Business Services at HCLTech | Global Practice Head - Digital Process Automation | Consulting | "theBPMfreak"
✨️The quote flashed during Don Schuerman 's Day-2 keynote at #PegaWorld iNspire 2024 became a relatable and sticky quote in the head!! ✒️[Quote]: "Nothing ages so quickly as yesterday’s vision of the future!" - Richard Nelson Corliss 💫So true indeed, who would have thought about an immediate surge in technical-debt for enterprises when everything was moving smooth in the fast lane. 🌟With the advent of #GenerativeAI /#GenAI and other related #automation technologies, the vision of the future was challenged , looked blurry and it required to "Hit-Refresh" 🔄 and address the cascading impact/implication by going back to the drawing-board 🎯While change is inevitable for enterprises, the biggest lesson learnt is to push businesses to "think-rethink-&-unthink" customer experience journeys like a hackathon and reimagine businee value chains with a nimble & sustained strategy augmented by the new offerings/advancements of technology in the wild!! 📌Could not stop myself from using this quote for my LinkedIn page 😀 #pega #pegasystems #lessonslearnt #enterprises #enterprise #technology
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Helping leading Enterprise brands to unlock business transformation with AI decisioning and intelligent workflow automation.
Join us live, in person for #PegaWorld iNspire, including amazing breakout sessions where you’ll hear transformational success stories from the world’s biggest thought leaders and see their latest innovations in Pegasystems tech. #customerengagement #personalization #digitalhealthcare #decisioning #generativeai #genai
Personalizing Bupa's Digital Healthcare Journey Using Generative AI
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"Ask not what your software can let you do, ask what your software can do for you" Had a blast at #PegaWorld2024 on the "Sparks of AI driven Autonomous Operations" panel, where we just scratched the surface of how AI is transforming both worker & software productivity expectations - with real world examples! The industry shift towards a 'Service-as-Software' model unlocked by AI means that vendors, partners, and organizations need to be ready to thrive in this new era. As opposed to a traditional platform in the Software-as-a-Service (SaaS) model simply being a place for workers to create workflows or input data, enhanced AI-driven platforms aim to assist the worker by also performing services - reading & interpreting data, creating follow-on tasks, generating responses, and more. This readiness starts with a strong grounding in technical aptitude and an understanding of the business problem, then scaled through an innovation framework to responsibly & holistically unlock this next phase of autonomous operations. Catch the replay of the session here & reach out to chat more! https://lnkd.in/edR7x5jN Thanks to Peter van der Putten for hosting the panel with myself, Martijn Hagens and Jamie Moorhouse, as well as Anu Khosla Shah, Michael Rosenthal, and Dave Michaels for helping to make it happen! And big thanks to the AFS Pega practice for the in-person cheering section (Carl Holmquist Nancy Blanco Alex Griffith & Co) and the broader Platforms team for the constant virtual support - Amy Giovannucci Stephen Hurley Jessica Bannasch & everyone else! #Pega #Automation #Platforms #Innovation #AccentureFederalServices Pegasystems Accenture Federal Services
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