Pendo.io’s Post

❗️Fun fact–you can't build the right products or say the right things without understanding your customers. Obvious, right? Well, here's the caveat: As your company grows, it gets harder and harder to stay close to your customers. Discover how Pendo Listen acts as the perfect Voice of the Customer (VOC) tool for getting a 360° view of your users and product in our new blog: https://bit.ly/3xJr2FY #ProductManagement #ProductDevelopment #ProductGrowth

The truth is that customers are not "always" right in product decisions you need to understand when to prioritize user feedback vs strategic vision because both of them can make or break your product's success, Do you agree ? #productstrategy #TechSkills #CareerGrowth #Newbiesintech #howtobecomeapm #productprofs

In modern day business you don't have to have your product fully designed. Since it's better to develop it using direct customer feedback. How you could do that? Well, the easiest way to do this is by developing an MVP. MVP is the most simple product that you could build with in 1 or 2 days. This would closely resembles your final product but it would be kind of crappy product. Purpose of this is to quickly test your business idea and to understand what market wants. If it was a good idea you could build it using the feedback you would get from real users. Hope this helps! #business #mvp #build #product

📢 Streamline Communication with Default Status Messages 📢 Clear and consistent communication is crucial for user satisfaction. A powerful enhancement to our Default Statuses feature, the Default Status Messages feature allows you to set predefined responses for each custom status, automating updates and ensuring your messaging is always on point. This ensures that your communication is consistent, efficient, and aligned with your product strategy. Hit the link below to learn how Default Statuses and Default Statuses Messages work together to help your team nail product communications. https://bit.ly/3zV8uDc #productmanagement #product #userfeedback #customerfeedback #customersatisfaction #userfeedback

Easily display PUBLIC roadmaps on your site to keep customers informed which features are coming next. Your customers can join the products community to submit new ideas, vote on potential features, and to join the ongoing discussions, all while knowing exactly what to look forward to next as your product grows. #productdevelopment #roadmaps #foreganewpath

Talking to customer is critical to discovering opportunities for your business. Besides not talking to customers, the biggest mistake made is asking for feedback and opinions. Instead, focus on past experiences and ask about what they actually did, not what they would want. Need to improve your customer conversation game? I recommend Teresa Torres “Continuous Discovery Habits” and Rob Fitzpatrick “The Mom Test” #product #productmanagement #productdiscovery #customerdiscovery #customerinterview #customerfeedback

Product Features and Roadmap Continuously evolve your product to meet changing market demands and customer expectations. Develop a product roadmap that outlines your vision, goals, and key features. Prioritize features based on their impact on user value and business objectives. Conduct A/B testing to measure the effectiveness of new features and make data-driven decisions. #ProductGrowth #ProductRoadmap #FeaturePrioritization #A/BTesting #Innovation

Understanding your customer’s journey is critical to creating products that truly meet their needs. One of the best ways to do that is with a customer journey map. Tomorrow, I'll help 2K+ learn how to create one with the free Product Dojo newsletter. Want to join us? Hit the link in the comments below

If you're in the market for a new Product Experience platform, here's my biggest tip. ☝️ Don't be fooled by point solutions posing as product platforms. Explore the core elements and critical requirements that can make or break your success (and how Pendo.io's platform drives a better user experience for your customers and better business results for your employees) now. #ProductInnovation #AppDevelopment #ProductDevelopment #ProdMgmt

Ever wondered what your customers really think? With Product Pinion, you don't have to guess anymore! Our innovative software captures real-time video feedback from your customers, giving you insights like never before. Product Pinion turns customer feedback into a visual spectacle, making your product development process not just informative but also entertaining. Watch as your customers share their genuine reactions, providing you with the most authentic insights. #ProductPinion #CustomerFeedback #VideoReviews #ProductDevelopment #CustomerExperience #FeedbackRevolution #InnovationInAction #CustomerInsights #ProductTesting #UserExperience