Pine Labs’ Post

🚀 How retailing is enabling hoteliers to drive total revenue 🚀 PERSONALISATION = EXTRA REVENUE 💰 Such inspiring and interesting presentation from Guy Barnes. Once again, mentioned that maybe we are at the point where ADR can not grow anymore? We need to sell more, late check out, personalized menu, massage, etc etc etc. ✨ Sales beyond the room ✨ ✨ Sell anything, to anyone at any time! ✨ ✨ People love gift cards - 75% people overspend when using gift card. 25% of people never use their gift cards. ✨ ✨ This is hard, where do I start? ✨ Global Revenue Forum 🚀 #revenuemanagement #revenuemanager #GRF24

💡 📢𝐓𝐢𝐩 𝟑: 𝐄𝐧𝐡𝐚𝐧𝐜𝐞 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞: Elevate your customer service by offering One4all gift cards as a token of appreciation for your customers’ patience during service interruptions or claim processing. It’s a 𝐬𝐦𝐚𝐥𝐥 𝐠𝐞𝐬𝐭𝐮𝐫𝐞 that can go a long way in maintaining customer satisfaction. 🌟 𝐏𝐫𝐨𝐦𝐩𝐭 𝐑𝐞𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧: Show your customers that you value their time by offering a One4all gift card as a 𝐭𝐡𝐚𝐧𝐤 𝐲𝐨𝐮 for their patience during claim processing. 🌟 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐑𝐞𝐜𝐨𝐯𝐞𝐫𝐲: If there’s a service interruption, a One4all gift card can help make up for the 𝐢𝐧𝐜𝐨𝐧𝐯𝐞𝐧𝐢𝐞𝐧𝐜𝐞 caused. 🌟 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐀𝐩𝐩𝐫𝐞𝐜𝐢𝐚𝐭𝐢𝐨𝐧: Regularly reward your long-term customers with a One4all gift card to show them that their 𝐥𝐨𝐲𝐚𝐥𝐭𝐲 doesn’t go unnoticed. #𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬𝐞𝐫𝐯𝐢𝐜𝐞 #𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐥𝐨𝐲𝐚𝐥𝐭𝐲 #𝐨𝐧𝐞𝟒𝐚𝐥𝐥𝐦𝐮𝐥𝐭𝐢𝐫𝐞𝐭𝐚𝐢𝐥𝐞𝐫𝐠𝐢𝐟𝐭𝐜𝐚𝐫𝐝 https://lnkd.in/du2He-PG

Welcome the new addition to our Loyalty Program: Multi-Use Vouchers. Now, your customers can use vouchers until they spend their entire amount (or until the validity date expires, whichever happens first). This means that if someone received a $100 voucher and they can/want to only spent $18 of it, they can use the remaining $82 for other purchases until the voucher expires. And of course, you are the one controlling the vouchers expiry date as well as percentage of the order that can be paid with the voucher. Of you want to know more about our products - reach out! #loyalty #vouchers #commerce

If you’ve been paying attention to the receipt for your latest restaurant visit, you may have noticed an unlabeled surcharge on the bill. It will be about the equivalent of three percent and if you have the courage to ask your server, they will tell you that it is a credit card surcharge. As businesses increasingly tack on fees for paying with credit cards, many are asking if it’s time to switch to cash. Visa allows surcharges but encourage merchants to proceed with caution to not damage the customer experience. With too many loyalty programs offering a 1-2 percent effective rebate, the offer of a three percent “discount” for paying with cash is suddenly a competitor for a loyalty program. What do you think about this? Let us know your thoughts by adding to this conversation. GO!

#ConsumerLoyalty on the Rise: #Supermarkets and #CoffeeShops Lead the Way in Loyalty Programme Engagement Gift Card & Voucher Association (GCVA) 👉 https://ow.ly/Wv8i50Sups9 #CustomerExperience #RetailTrends #CustomerRetention #CustomerEngagement #LoyaltyProgramme

#ConsumerLoyalty on the Rise: #Supermarkets and #CoffeeShops Lead the Way in Loyalty Programme Engagement Gift Card & Voucher Association (GCVA) 👉 https://ow.ly/Wv8i50Sups9 #CustomerExperience #RetailTrends #CustomerRetention #CustomerEngagement #LoyaltyProgramme

#ConsumerLoyalty on the Rise: #Supermarkets and #CoffeeShops Lead the Way in Loyalty Programme Engagement Gift Card & Voucher Association (GCVA) 👉 https://ow.ly/Wv8i50Sups9 #CustomerExperience #RetailTrends #CustomerRetention #CustomerEngagement #LoyaltyProgramme

#ConsumerLoyalty on the Rise: #Supermarkets and #CoffeeShops Lead the Way in Loyalty Programme Engagement Gift Card & Voucher Association (GCVA) 👉 https://ow.ly/Wv8i50Sups9 #CustomerExperience #RetailTrends #CustomerRetention #CustomerEngagement #LoyaltyProgramme

#ConsumerLoyalty on the Rise: #Supermarkets and #CoffeeShops Lead the Way in Loyalty Programme Engagement Gift Card & Voucher Association (GCVA) 👉 https://ow.ly/Wv8i50Sups9 #CustomerExperience #RetailTrends #CustomerRetention #CustomerEngagement #LoyaltyProgramme

💡 📢𝐓𝐢𝐩 𝟒: 𝐁𝐨𝐨𝐬𝐭 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐑𝐞𝐭𝐞𝐧𝐭𝐢𝐨𝐧: Retaining customers is just as important as acquiring new ones. Use 𝐎𝐧𝐞𝟒𝐚𝐥𝐥 gift cards to enhance your customer retention strategies. 🌟 𝐋𝐨𝐲𝐚𝐥𝐭𝐲 𝐑𝐞𝐰𝐚𝐫𝐝𝐬: Reward your 𝐥𝐨𝐲𝐚𝐥 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬 with a One4all gift card. It’s a simple yet effective way to show your appreciation and encourage continued business. 🌟 𝐏𝐞𝐫𝐬𝐨𝐧𝐚𝐥𝐢𝐬𝐞𝐝 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞: Personalise the gift card with your company logo to make your customers feel special and valued. 🌟 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐄𝐧𝐠𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Engage with your customers by offering a One4all gift card as a prize for participating in surveys or feedback sessions. #𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐫𝐞𝐭𝐞𝐧𝐭𝐢𝐨𝐧 #𝐨𝐧𝐞𝟒𝐚𝐥𝐥𝐠𝐢𝐟𝐭𝐜𝐚𝐫𝐝 #𝐫𝐞𝐭𝐚𝐢𝐧𝐢𝐧𝐠𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬 🌟  https://lnkd.in/du2He-PG