The Foundation Stone, upon which 'Flintloque's Five Pillars of Quality' stand, is Competent Personnel 👍
We can help you build a management system that goes like a Formula One, racing car, but if the people driving it, maintaining it, and running it are not competent, you aren't going to win many races 😮
And the key word in both those sentences is "competent".
Sometimes managers focus on the education, training, skills, and experience of their people, but these are all "means to an end" and not "ends in themselves" 🤔
The "end", of course, is competence.
Competence is defined in ISO 9000:2015 as the "ability to apply knowledge and skills to achieve intended results".
So, you can say that your team is:
🔹 well-educated,
🔹 highly skilled,
🔹 well-trained, and
🔹 highly experienced.
But that only tells us that they have been on a journey.
Can you demonstrate that they have arrived at the lush uplands of "Competence"? 😊
#managementsystems #biotechnology #medicaldevices #quality #iso9001
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4moAmazing results well done. If only we had a place on the Gold Coast that was this good. Over ten years I have seen so many bars get thrown to scrap that were half has bad as this. Well done to all involved.