Practicing Excellence’s Post

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Healthcare consumerism is on the rise, pushing system CEOs to invest heavily in meeting patient expectations. From Mayo Clinic’s patient-centered technology initiatives to Children's Nebraska's focus on empowering staff, leaders are prioritizing both innovation, personal connection, and growth and development. Key takeaways: 🌟Children’s Nebraska focuses on empowering staff to deliver exceptional patient and family care by listening and adapting to their needs. 🌟Mayo Clinic is leveraging technology and redesigning physical spaces to create personalized, seamless patient experiences. 🌟UVA Health has restructured emergency department patient flow, improving wait times and safety amid growing patient volumes. #HealthcareInnovation #PatientExperience #Leadership

Health system CEOs invest big in patient experience

Health system CEOs invest big in patient experience

beckershospitalreview.com

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