Prahar Sishtla’s Post

Happy to complete a certification which was long due on my list! A huge shoutout to Mind the Product and Pendo.io for providing an enriching learning experience. Here are some highlights from the course: 🔍 Harnessing data to craft exceptional products. 💡 Placing the product at the heart of customer journeys to propel growth. 🛠️ Deploying product-centric methodologies to boost sales, marketing, and customer experience initiatives. 📈 Innovating product marketing and sales approaches to ignite expansion. 🌟 Implementing dynamic product-led strategies across diverse organizational landscapes. #certification #product #productgrowth #productmanagement #upskilling #continouslearning https://lnkd.in/ga3jMaD7

🎉 Excited to share that I've completed the Product-led Certification on Pendo! 🏆📈This program has equipped me with skills in leveraging data-driven insights, adopting a user-centric approach, and developing growth strategies to enhance customer experiences and drive business success. #ProductLedGrowth #Pendo #UserExperience #ProductManagement #ProfessionalDevelopment

I’m happy to share that I’ve obtained a new certification: Product-led Certification from Pendo.io! To earn this badge I have demonstrated my knowledge of how to place the product at the center of the customer experience and leverage the product to solve challenges across all departments of the business, thereby being product led. View my verified achievement from Pendo.io. #productledgrowth #productmanagement #dataanalysis

Just received my "Product-led Growth Certification" badge! Ready to leverage my expertise in placing products at the heart of customer experiences, unlocking growth opportunities across all business facets. Excited for the next chapter of product-led success! #productledgrowth #productdesign #productmanagement

I'm #ProductLedCertified! Through the Product-led Certification Course, I learned how to build a product-led organization and specific ways to improve onboarding, feature adoption, marketing, and more. Want to join the #ProductLedCertified crew? Register for the course here: http://bit.ly/3FdVMzO View my verified achievement from Pendo. https://lnkd.in/gMRp7qGW Pendo.io x Mind the Product

#ProductLedCertified! Thanks Pendo.io and Mind the Product for this great (currently FREE) course! In a couple of weeks I learned how to build a product-led organisation and specific ways to improve onboarding, feature adoption, marketing, and more. Highly recommend: http://bit.ly/3FdVMzO

I'm #ProductLedCertified! This course is covering a wide range of topics from explaining how marketing, sales, customer care use a product to perform their jobs to zooming in on product-led strategies for onboarding experiences, freemium product model and leveraging social proof for growth. Here are some of my general takeaways about product-led growth: 1. While PLG is understood as human-free acquisition, where users are able to self-serve, it does not mean there are 0 human interaction in the self-serving areas like onboarding and support. Humans remain essential to be there if/when a user needs to resolve frustrations or understand a user need. 2. Acquiring customers with less human interaction requires a strong base of data. Besides the product usage analytics, decision-making is also heavily based on qualitative data, especially collected feedback. To capture feedback at scale, there needs to be a clear alignment on what happens to received feedback, starting from what are feedback sources, how it will be reviewed and how to communicate back to customers. 3. Organisation is ready to be product-led when its customers are already engaging digitally, there is already a measurement of product usage and it has a long-term commitment to prioritise customer experience. 4. The main challenge of adopting PLG at organisational level is to foster cross-functional collaboration. Everyone needs to have a unified and deep understanding of customers' actions and thoughts, what is the value created and for whom. One tip is to ensure there is a single (and open) source of product and customer insights within the company. 5. While product managers strive to create products that deliver quick time-to-value or marketing teams think how to make product a number one lead magnet, the product operations help mitigate the challenges of having many teams impacting a product by orchestrating unified customer experiences, go to market readiness and product knowledge across the company.

⚡Leveled Up! I'm now a Product-Led Certified Professional ⚡ I'm thrilled to announce that I've recently completed the Product-led Certification Course from Pendo.io and Mind the Product. This comprehensive program equipped me with the latest strategies and best practices for building engaging product experiences that drive user adoption and growth. Through this experience, I've gained a deeper understanding of: - The product-led growth framework - User onboarding and engagement strategies - Product analytics and data-driven decision making - Building frictionless user experiences This certification will allow me to contribute even more effectively to product strategy and design, ultimately enhancing user experiences and driving business success. #ContinuousLearning #ProductLedCertification #GrowthMindset #ProductManagement #MindTheProduct #Pendo

I’m happy to share that I’ve obtained a new certification: Product-Led Certified from Pendo.io! 🌟🔖 View my verified achievement https://lnkd.in/gPxZDrEp Through this certification, I've gained valuable insights into what it means to be a product-led organization and how to leverage data to drive growth and enhance customer satisfaction. Here are some key insights: 📈 Data-Driven Strategy: Understanding the importance of using data to drive decisions, measure progress, and knowing when to make changes. Setting specific goals like improving user retention or reducing support tickets becomes more actionable with data at the core. 🛠️ Customer-Centric Product Development: Inspired by Tesla, by focusing on customer needs, selling directly to consumers, providing seamless product updates, analyzing usage data, and continuously collecting feedback to ensure that the product evolves to meet user demands. 📢 Effective Launch Communication: Planning feature launches with the right mix of in-app messages, emails, and digital campaigns to drive adoption and maintain momentum over a 30-60-90 day period. 💬 Engaging with Customers: Collecting feedback through interviews, surveys, and in-app tools, and using this data to make iterative improvements post-launch ensures that we are effectively meeting customer needs. 🔄 Customer Feedback Policy: Establishing a clear process for gathering, reviewing, and responding to customer feedback helps build trust and drive product improvements. 📊 Key Performance Indicators (KPIs): Focusing on metrics such as Net Revenue Retention (NRR), feature adoption, product stickiness, growth, retention, and time to value to measure and ensure product success. 🚀 Product-Led Onboarding: Crafting personalized and immersive onboarding experiences to help users quickly realize the value of the product, boosting long-term engagement and satisfaction. 💡 Continuous Improvement: Leveraging ongoing education, user feedback, and data to continuously refine and enhance the product. Thank you, Pendo, for this insightful learning experience! #ProductLed #ProductLedGrowth #DataDrivenDecisions #CustomerEngagement #ProductManagement #Pendo #PendoCertified

View my verified achievement from Pendo.io The Synergy Between Product-led and Data-driven Design: Exploring the Intersection of Strategy and Insight. Delve into the integration of product-led methodologies with data-driven design principles, igniting innovation and elevating user experiences. By leveraging the invaluable insights derived from data, product-led enterprises craft user-centric products that captivate and retain audiences. Uncover the strategic significance of prioritizing user feedback and embracing iterative design approaches, fostering ongoing refinement and maintaining competitive relevance in dynamic markets.