Marziye Mahmoudi’s Post

🚀 Just wrapped up the Pendo Product-Led course, and wow – what an eye-opener for a designer like me! This course has truly deepened my understanding of the Smart Visibility product we are building at Smart Warehousing. 🔍 Smart Visibility: As a product designer, it's crucial to grasp how tools can enhance user experience. The Pendo course shed light on the nuances of Smart Visibility, showcasing how it can be leveraged for more intuitive and user-centric design. 🛠️ Design Thinking Evolved: Learning about the strategic implementation of this tool has been a game-changer. It's not just about aesthetics; it's about functionality, usability, and user journey mapping. The course emphasized the importance of empathetic design and how Smart Visibility can be a catalyst in crafting experiences that truly resonate with users. 📈 Data-Driven Design Decisions: One key takeaway was the role of analytics in design. Understanding user behavior through data helps in making informed decisions, and Smart Visibility stands out as a tool that empowers designers with actionable insights. 🤝 Collaboration: As a product designer, collaboration with other teams is pivotal. The insights from this course have equipped me to better communicate with developers, marketers, and customer success specialists, fostering a more holistic approach to product development. 🌱 Continuous Learning: This is just one step in my ongoing journey to become a more knowledgeable and effective product designer. I'm excited to apply these learnings in my current project! #ProductDesign #UserExperience #SmartVisibility #SmartWarehousing #DesignThinking

🌟 Certified in Product-led by Pendo. "The product isn't just one part of the customer experience. It is the experience." Consider the product as a primary driver of customer acquisition, retention, and growth. Here are some key product objectives to consider: - User-Centric Design - Self-Service Onboarding - Freemium or Trial Model - Iterative Development - Data-Driven Decision Making - In-App Communication and Support - Focus on User Retention - Feedback Loops and Referral Programs - Scalable Architecture Wishing you continued success and innovation in all your product-led endeavours! #ProductLed #Certification #ProductManagement #CustomerExperience #Pendo 🚀

I’ve earned my Product-Led Certification! This milestone enhances my skills in driving user-centric product growth and leveraging data for impactful decisions. Looking forward to applying these insights to create even more exceptional user experiences! #ProductManagement #ProductLedGrowth #Certification #ProfessionalDevelopment

🌟 Level Up! -> #ProductLedCertified. 🌟 Just completed my Product-led Certification from #Pendo and #mindtheproduct. - Leverage your product to solve key challenges across every part of the business. - Use product insights to inform strategy - Drive growth by putting your product at the center of the customer experience. 

A great refresher course from Pendo.io x Mind the Product on the benefits of adopting cross-functional product-led strategies with the product at the center. From using the product as a marketing channel to enhance user engagement, to building a product-led tech stack that supports scalable analytics, intuitive in-app guidance, and continuous user feedback, and realizing the value of Product Operations within your organization - this provides a deep understanding with real-world examples. #ProductLedCertified #productops

I am happy to share that I have completed Product Led Certification from Pendo.io x Mind the Product . In this Journey I learnt how an organization can achieve a lot more by: -Leveraging data to build great products -Delivering products differently. -Using product-led strategies to drive customer success. -Rethinking how to market and sell products to drive growth. -Implementing product-led strategies at the organization. . . . . . #productlet #pendo #productgrowth #productmarketing #productmanagement #productanalytics

My notes from the fantastic session "So, Are You a Product Thinker?" from Anna Kochanowska at #BA2023 So much insight, but a key takeaway for me was how BAs are central in convincing folks that a "product" (in the holistic sense) is more than just the tech.... product thinking involves the whole customer experience, tech is (or can be) an enabler to that, but it's much more than that. So much more covered in this session. If you couldn't attend the session, I hope my notes are helpful :-) Thanks Anna, for your presentation!

🚀Customer Experience Tips Update🚀 Exciting improvements coming your way! We've been diligently working on enhancing our software - let's call it 'Product X' for now 😉 1️⃣ We're brushing up on winning strategies to optimize its efficiency. Stay tuned! 2️⃣ Our updates will leave you marveling at 'Product X' in new ways! Follow our LinkedIn profile for glimpses. 3️⃣ We believe in continuous learning & sharing knowledge. Watch this space to gain insights from industry experts. #KickinItUpANotch 💪 Join the conversation, be a part of our growth story! 👋 #CustomerExperience #SoftwareUpdates

I am thrilled to share that, I successfully validated my knowledge about the Purpose, Process and Practices of a Product-led organisation offered by Pendo.io in order to deliver cohesive and sustainable value for our customers via a Product. My Key Takeaways : Customer Value is realised by increasing adoption, usage, retention and reduce churn and total cost of ownership associated with the product by taking into account user behavior, segments and feedback. Use product analytics to consider data-informed decision to grow and improve the Product in a holistic manner. Enhance customer experience by understanding who they are, what they need in order to build a delightful unified experience in terms simplicity to complete actions and accessibility to explore the options available to fulfil their needs and jobs to be done via the Product.

Bridging the gap between technical expertise and customer-centric product development: In the dynamic realm of technology, staying attuned to customer needs is a strategic advantage. The Customer development sprint will empower aspiring tech gurus to build products that make a real impact, driving the success and sustainability of their ventures in a highly competitive industry. This session will focus on equipping technologically skilled individuals with the knowledge and skills needed to build products and services that truly resonate with their target audience thus promoting: 1. Enhanced product-market fit, reducing the risk of building products that have no market demand. 2. Improved user satisfaction and loyalty, resulting in long-term success. 3. Efficient use of resources and reduced development costs by avoiding unnecessary features or functionalities. 4. Increased innovation and adaptability to changing market conditions and; 5. A customer-centric culture that encourages ongoing customer feedback and learning. Learn more at https://fi.co/nitda