Press Ganey’s Post

Very excited for this important topic! It’s critical to understand how things go right not just how they go wrong. Much learning to be had. It’s also important to clear up the misperceptions that seem to abound about HRO work. Human error in HROs is a starting point and really an important window into system driven issues.

Many times in the safety field, we are focusing on what went wrong. Join us for a refreshing session on Wednesday, July 10, where we share best practices for leveraging a Safety II mindset, exploring strategies for understanding reasons why things go well!

On the surface, a case review seems pretty straightforward, but building an effective one requires some work. Kevin Carney, MD takes the group through key facilitation practices and how to stand up an effective collaborative case review in our newest program, Patient Safety Academy.

Just completed Healthcare Excellence Canada's Patient Safety Essentials Learning Modules. This comprehensive course covered critical areas including the impact of harm, the journey to patient safety, why things go wrong, cultural safety, the presence of safety, and patient safety incident analysis. Looking forward to applying these insights to improve patient care and safety in my work! #PatientSafety #ContinuousLearning https://lnkd.in/eQPF_tEs

🌟 Enhance Your Patient Care Skills! 👩⚕️ 🔍 What You'll Learn: 1️⃣ Proper lifting and transferring techniques to prevent injuries for both patients and caregivers. 2️⃣ Effective use of equipment such as hoists, slings, and transfer boards. 3️⃣ Risk assessment strategies to identify and mitigate potential hazards in patient handling. 4️⃣ Ergonomic principles for maintaining optimal body mechanics and reducing strain. 5️⃣ Communication strategies to coordinate safe patient movements within multidisciplinary teams. 💡 Why Choose Us? ✅ Expert-led training sessions. ✅ Hands-on practice in a supportive learning environment. ✅ Compliance with industry standards and regulations. ✅ Certificate of completion provided upon finishing the course. Prioritize Patient Safety!

How much do you know about the role Human Factors and Systems Thinking play in the delivery of care? Our new, free QI Boxset guides you through the non-technical skills that can help you improve quality, patient safety, and team wellbeing. Start your learning today: https://lnkd.in/d-xcWZj

Read this impressive article by Satyan C. " Beyond Blame"! The new view of error is about understanding two things. First, understanding why actions taken by the individual made sense to them at the time (based on the information available to them) and second, to look beyond the error and to the systems that create the conditions for errors to occur. Both these shifts put us in a better place to design more effective solutions to improve care. The apportioning of blame has no practical utility when it comes to learning from harm and improving safety.