This week's news about Mereo Insurance's anticipated growth brought back a powerful lesson I learned observing Brian Duperreault's leadership from my vantage point working at Marsh, when he served as CEO.
Sometime in / around 2009/2010, Mr. Duperreault implemented a straightforward yet impactful commission plan. It was a simple concept: Marsh would reward any individuals responsible for new business with a 10% commission on the revenue generated from the placements. While this might seem modest compared to more lucrative schemes, it stood out to me as a masterclass in aligning every team member with the company's core objective of growth.
The actual data on the initiative's success eludes me, but the internal buzz it created at the time was unmistakable and, I believe, one of the ways he helped turn Marsh's fortunes around. It was a strategy that motivated everyone, from administrative staff to the mailroom, to engage in business development.
Although the initiative was phased out after Mr. Duperreault's departure, leading to a perceived dip in production, its legacy of fostering a unified drive towards business growth remains a valuable lesson to me all these years later.
Best of luck to Mr. Duperreault and Mereo!
LION Specialty
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Insurance Broker 24+ Years 🤝 Specialising in Good Old Customer Service! 🌟 Love Disrupting Bad Broking Practices!📲 07831 420802 ✉️ ryan.whybrow@konsileo.com 🔗🌳linktr.ee/ryanwhybrow 🫵 Views are my own not my employer
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