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As technology continues to shape the hospitality industry, it's important to remember that embracing digital doesn't have to mean losing the personal touch... 🍽️ With advanced features like allergen filtering and modifiers, our Digital Ordering Solution ensures that your guests can effortlessly navigate your menu tailored to their unique tastes and needs - customising their orders accordingly. 💡 Our digital solution also provides you with a feast of valuable insights, including guest preferences and search behaviours - enabling you to make informed business decisions and personalise your offerings even further! 🛡️ Designed especially for scale, wi-Q Technologies uses the best-in-class technologies and complies with the highest security standards. 📲 Ready to deliver personalised guest experiences at scale? Get a free wi-Q demo to find out how our digital ordering solution can help you enhance guest experiences, streamline operations, reduce guest wait times, and save your staff time: https://lnkd.in/eDfawQjD #mondaymotivation #hospitalitytech #digitalsolution #restauranttechnology

In a world where consumer trends are evolving rapidly, we are thrilled to witness the digital transformation sweeping through the hospitality sector. Major high street brands like Leon, Black Sheep Coffee, and Itsu have been pioneers in embracing cutting-edge digital solutions, setting new benchmarks for the industry. Last year, we proudly launched our first digital Hej cafe, and the results have been nothing short of phenomenal! 🚀 Faster transaction times, increased penetration levels, double-digit growth, and heartwarming customer feedback have marked our digital journey. Digital solutions streamline operations, leading to quicker and more seamless transactions. This translates to a smoother and more enjoyable experience for our valued guests. By embracing digital channels, we've expanded our reach and engaged with a wider audience. This has not only increased our customer base but also fostered a sense of community around our brand. The positive feedback we've received from our customers is a testament to the success of our digital initiatives. From user-friendly interfaces to personalised experiences, our customers appreciate the innovative touch. In the fast-paced world of hospitality, staying ahead of consumer trends is not just an option; it's a necessity. Speak to Pete Champain for more information about how we can help your business deliver fabulous hospitality both quickly and efficiently. #DigitalTransformation #HospitalityInnovation #CustomerExperience #TechInHospitality Bonnie Taylor Jeni Edwards FIH Kate Law

In today's fast paced world, ensuring top notch customer experience in a hyper digital environment has become increasingly important for businesses to remain competitive. Exciting times ahead as we see how partnerships via platform integrations continue to evolve and shape the future of commerce.

Self-service kiosks are revolutionizing the hospitality industry by providing data-driven insights and improving operational efficiency. Guests benefit from seamless service requests and ordering, while businesses gain valuable data to tailor their offerings. Learn how this technology is not just a convenience but a necessity in today's competitive market. #DataDriven #HospitalityInnovation #TechInHospitality

🔍 Personalization is key, but relevancy is the game-changer. In the competitive world of hospitality, offering the right experience at the right time can make all the difference. The latest HN Thematics article, "Offer Relevancy Represents the Best CDP Application Right Now," explores how a purpose-built Customer Data Platform (CDP) is transforming how hotels engage guests before they even arrive. From upsell optimization to cart abandonment incentives, it's all about making every interaction count. Want to learn how to maximize RevPAG and enhance guest satisfaction with relevant offers? Check out the full article here: https://lnkd.in/ezyfmHnB. 🙌 This HN Thematics is proudly sponsored by Revinate. In partnership with Adam Mogelonsky - Hotel Mogel Consulting Ltd. #HNThematics #ThoughtLeadership #HospitalityTech #Personalization #GuestExperience #RevenueGrowth #CDP #Hospitality #HospitalityIndustry

"The Future of Hospitality: Emerging Trends to Watch" Emerging trends in the hospitality industry are constantly evolving, driven by advancements in technology, changing consumer preferences, and global socio-economic shifts. Here are some key trends that businesses should watch and consider incorporating into their strategies: Contactless Check-ins and Digital Services with the ongoing emphasis on health and safety due to the COVID-19 pandemic, contactless check-ins and digital services have become increasingly popular. Implementing mobile check-ins, keyless entry systems, and mobile payments not only enhance guest convenience but also reduce physical contact points, thereby improving hygiene standards. Incorporating such technologies can streamline operations and improve the overall guest experience. Sara Harrel #HOTL752 #technologyinhospitality #hospitalityinnovation #hospitality #hospitalitytrends #futureofhospitality

While convenience may attract guests initially, it's the personalized experience that fosters long-term loyalty. Loyalty goes beyond discounts, with true loyalty cultivated through meaningful connections and personalized interactions. Leveraging technology can provide insights and capabilities to enhance the overall guest experience. #guestloyalty #personalizedexperience #guestexperience #brandloyalty #restauranttech

As ITB Berlin approaches, the spotlight turns to a pivotal challenge in hospitality: revolutionising guest engagement. The digital era demands seamless, hyper-personalised experiences, yet many in our sector grapple with disjointed channels and underleveraged guest data. Bookboost is at the forefront, championing hyper-personalisation through in-depth customer insights. Our platform seamlessly blends communication channels, leveraging data to craft tailored interactions that drive satisfaction and loyalty, not through points, but through reduced effort and enhanced experiences. Join me at ITB Berlin to explore how we can transform guest engagement together. https://lnkd.in/egt4jz9T Let's redefine what it means to connect with guests in a digital-first world. #ITBBerlin #HospitalityTech #Bookboost #HyperPersonalisation

Let’s kickstart the week with clear goals! 🌟 In the dynamic hospitality industry, setting tangible goals is key to success. So we have put together an example of how you can apply SMART goals (specific, measurable, achievable, relevant, timely) in your business. By utilising the SMART framework, you ensure your goals are well-defined and actionable – whether your aim is elevating the guest experiences or maximising food and beverage revenue. 🚀 Remember to break your goals into small and manageable milestones, with a clear action plan for success. And don’t forget to keep an eye on your progress, adjusting where necessary along the way! 📈 At wi-Q Technologies, our dedicated team of Customer Success Managers are here to ensure our digital ordering solution perfectly aligns with your goals, driving success at every turn and maximising your opportunities. You can discover more about the power of using SMART goals in hospitality in this insightful article by Hospitality Net: https://lnkd.in/gCYzUKAn   Have you used the SMART goals framework before? Let us know in the comments below... #mondaymotivation #hospitality #goalsetting #customersuccess Hamza Harvey Taek

The adoption of self-check-in kiosks has become increasingly prevalent in recent times. This technology not only saves time and reduces the likelihood of errors but also operates continuously, unlike human counterparts who require rest periods. Below are a few key benefit of self checking kiosk : ● Enhancing Efficiency: Self-check-in kiosks innovate guest service by streamlining check-ins, reducing wait times, and boosting satisfaction ● Seamless Experience: From hotels to healthcare, these kiosks simplify registration, allowing guests to update information conveniently ● Operational Efficiency: Automating tasks frees resources for personalized guest interactions, enhancing overall efficiency ● Industry Leadership: Integrating self-check-in kiosks aligns with our commitment to modernizing facilities and delivering exceptional guest experiences in a tech-driven future Let's embrace the future of guest service together! Learn more about how self-check-in kiosks can elevate your organization's efficiency and guest satisfaction with ECS! https://lnkd.in/gbw5eGGe #SelfCheckIn #GuestExperience #InnovationInHospitality #OperationalEfficiency #TechnologyInHealthcare