Publisher of 45 Books. Host of The E-Heroes Podcast. Founder of Anspach Media (a marketing & consulting co), Speaker, Storyteller, Script Writer, Fractional CMO, and Disney Fan. Oh and Sarcastic as Heck
Customer speed bumps aren’t just about slowing down traffic; they’re about enhancing the customer experience while maintaining operational efficiency. Understanding Customer Speed Bumps: Strategies from #DisneyParks and Beyond https://lnkd.in/ejdp4kCs
Is your customer service operation facing budget cuts in 2023? Check out @Sprinklr's new report with #CCWDigital to learn how you can outsmart adversities in achieving a unified customer experience, no matter the market fluctuations: http://ms.spr.ly/60035U1uJ
Is your customer service operation facing budget cuts in 2023? Check out @Sprinklr's new report with #CCWDigital to learn how you can outsmart adversities in achieving a unified customer experience, no matter the market fluctuations: http://ms.spr.ly/60035U1uJ
More than two-thirds of companies compete primarily on the basis of customer experience – up from 36% in 2010. Here are 32 Customer Experience Stats you need to know for 2024.https://https://lnkd.in/eeU35JTx
C. O. O. | Expert in Self-Funding, HRA & HSA | Author of "Confessions of a Benefits Broker" $45 Million in Client Savings
Wondering how your customer service stacks up against the rest in 2024? Dive into the latest report featuring data from 240 companies and over 30 million conversations across various industries. Get valuable insights to elevate your customer experience game! Discover where you stand compared to industry benchmarks Uncover strategic recommendations to outperform your competitors Stay ahead of the curve in customer service excellence! https://lnkd.in/gk6gzqEc
Providing an exceptional customer experience is key to driving customer loyalty and growth. Check out our blog for insights and best practices on measuring #customer #experience and meeting evolving customer expectations. https://hubs.ly/Q02P5vgk0
Coach | Business Advisor | Happiness and Performance Expert | Author of The Day Makes the Year (Makes a Life) | Very Lucky Guy
Find the one thing you can do to deliver a better customer experience, and you’ll find the one thing that can quickly increase your sales/revenue. BOOM! Too simple? Not at all. Maybe not easy, but definitely not too simple.
Customers expect businesses to accelerate their digital transformation to conform with the post covid “new normal.” This means an efficient customer service experience. Here are three strategies that will help you deliver a responsive customer experience. https://hubs.ly/Q02fBLp50
Did you know that 74% of customers say they make purchase decisions based solely on a company’s perceived customer experience? Broadvoice CCaaS simplifies contact center operations with new features to improve your customer experience (and keep customers happy). Learn more here: https://lnkd.in/e867Krmg.
See how three very different brands deliver a uniquely flexible customer experience with Influx, simply. Learn more at influx.com
